How to trace cause for unknown crashes?

Asked by phinfinity

I am using Ubuntu 9.04 . Many of the times I have faced a problem where the whole system just freezes. I can move the mouse freely across the screen but nothing else happens. There is no processor/disk access. I cant click on anything. I cant open up virtual terminals using ctrl+alt+2 etc. In short the only thing I can do is move around the mouse thereafter I have to manually reset the system. I was wondering If I can do something to find out what is causing this. Perhaps I could run some tracking/logging program by which I can at least know what is causing this?? or perhaps there are already logs in the system, if so how do i access them??
P.S I am a bit new to linux so bear with me if I am unfamiliar with system logs,commands,etc.

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Lesmana Zimmer (lesmana) said :
#1

looks like you have this bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/490408

here are more information what to do when x freezes: https://wiki.ubuntu.com/X/Troubleshooting/Freeze

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Sam_ (and-sam) said :
#2

In case of video card issue maybe verify drivers in: system administration -> hardware drivers
https://help.ubuntu.com/community/Video
https://wiki.ubuntu.com/X/Bugs/IntelDriverXFreeze?action=show&redirect=X%2FBugs%2FIntelDriver
https://wiki.ubuntu.com/X/Troubleshooting/IntelPerformance

If you'd like to know specifics about your video card,
CLI method (open a terminal window) and type:
sudo lshw -C video
https://help.ubuntu.com/community/UsingTheTerminal
https://help.ubuntu.com/community/RootSudo#Usage

Get error messages from Xorg
e.g.:
grep EE /var/log/Xorg.0.log
grep WW /var/log/Xorg.0.log
grep EE /var/log/Xorg.0.log.old

Exclude filesystem issue
https://help.ubuntu.com/community/SystemAdministration/Fsck

and maybe run MemTest (entry in boot menu; might take a while)
http://www.myfrag.com.au/img/contents/11%20grub.jpg

https://help.ubuntu.com/community/LinuxLogFiles
https://wiki.ubuntu.com/DebuggingProcedures
https://wiki.ubuntu.com/Strace
https://help.ubuntu.com/community/ReportingBugs

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