Ubuntu
yelp package

No sound with SB Audigy 2 ZS

Asked by Derf

I'm definitely new to this, so if its the wrong place to post I apologize
Here's some info on the computer. I think its what you asked another person for:

00:00.0 Host bridge: Intel Corporation 82925X/XE Memory Controller Hub (rev 04)
00:01.0 PCI bridge: Intel Corporation 82925X/XE PCI Express Root Port (rev 04)
00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03)
00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d3)
00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801FR/FRW (ICH6R/ICH6RW) SATA Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: nVidia Corporation NV45 [GeForce 6800 GTO] (rev a2)
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751 Gigabit Ethernet PCI Express (rev 01)
04:01.0 Multimedia audio controller: Creative Labs SB Audigy (rev 04)
04:01.1 Input device controller: Creative Labs SB Audigy Game Port (rev 04)
04:01.2 FireWire (IEEE 1394): Creative Labs SB Audigy FireWire Port (rev 04)
04:02.0 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI (rev 04)

I just installed Ubuntu 7.10 a day ago. I love it but was unable to get any sound at all. Last night I followed the directions described in https://answers.launchpad.net/ubuntu/+source/yelp/+question/16166

It worked! I gleefully listened to a CD and watched a movie last night while I explored ubuntu.

This morning when I woke up and turned on the computer....no sound....no matter what... Please help

The next thing I'm going to try is to remove the SB sound card and see if I can get the internal card working.

Question information

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Status:
Solved
For:
Ubuntu yelp Edit question
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Solved by:
Andre Mangan
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Revision history for this message
Derf (stringstretcher) said : 		#1

I tried removing the SB card and rebooting. I chose the intel multimedia audio controller ICH6 in system:preferences:sound and got no sound at all. I reinserted my SB card and tried again with the settings suggested in https://answers.launchpad.net/ubuntu/+source/yelp/+question/16166

I have tried plugging my speakers into all the different ports with no difference. I'm still perplexed as to what could have occured overnight to make things stop working.

Again....I'm very new at this.

Revision history for this message
Best Andre Mangan (kyphi) said : 		#2

The one thing that happened overnight is that you rebooted. Since the first set of instructions that your computer receives come from the BIOS it is quite likely that by having both a sound chip (on motherboard) as well as a soundcard created a conflict.

Go into the BIOS (your motherboard manual will guide you) and disable the onboard sound, Save your changes and then exit and reboot.

Revision history for this message
Derf (stringstretcher) said : 		#3

So I've had a busy few hours. Somehow I got it in my head that upgrading to Hardy would fix my problem. Well, I got it all loaded on the computer and it wouldn't recognize any sound card at all, internal or Soundblaster. I looked through the forums and couldn't find a fix that didn't require far more programing expertise than I have. Then I happened to check my email and saw the above response. I entered my bios and disabled my internal sound card....I think. I then put by Gutsy Live CD in the computer and rebooted. Lo and behold, in the live session I had full sound and recognition of my SB Audigy card. So I then reloaded 7.10. I am presently running the update manager, after which I will reboot and see whether everything works. If it does I'll log this as problem solved.

Revision history for this message
Derf (stringstretcher) said : 		#4

Things seem to be ok this am. Thanks for the help.

Revision history for this message
Derf (stringstretcher) said : 		#5

Thanks Andre Mangan, that solved my question.