No Sound

Asked by Mike Brown on 2008-02-22

Binary package hint: yelp

I have been getting no sound.

ProblemType: Bug
Architecture: i386
Date: Fri Feb 22 07:53:20 2008
DistroRelease: Ubuntu 7.10
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: nvidia
Package: yelp 2.20.0-0ubuntu3
PackageArchitecture: i386
ProcCmdline: yelp
ProcCwd: /home/user
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux user-desktop 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu yelp Edit question
Assignee:
No assignee Edit question
Solved by:
marcobra (Marco Braida)
Solved:
2008-03-01
Last query:
2008-03-01
Last reply:
2008-02-29

This question was originally filed as bug #194366.

Mike Brown (mslorteau) said : #1
llevering (l-levering) said : #2

We will need more information before we can fix this problem.

What is your type of computer? Especially what kind of (audio) chipset does your computer have? If you don't know the make and modelnumber maybe sufficient.

Sebastien Bacher (seb128) said : #3

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report and subsequently we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at [WWW] https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see [WWW] https://help.ubuntu.com/community/ReportingBugs .

Please open a Terminal from the menu Applications->Accessories->Terminal and type:

lspci

the "lspci" command = lower "LSPCI"

Copy and paste the result here

Thank you

Mike Brown (mslorteau) said : #5

LSPCI:
00:00.0 Host bridge: Intel Corporation 82875P/E7210 Memory Controller Hub (rev 02)
00:01.0 PCI bridge: Intel Corporation 82875P Processor to AGP Controller (rev 02)
00:06.0 System peripheral: Intel Corporation 82875P/E7210 Processor to I/O Memory Interface (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
02:01.0 Communication controller: Conexant Unknown device 2702 (rev 01)
02:02.0 Multimedia audio controller: Creative Labs SB Audigy (rev 04)
02:02.2 FireWire (IEEE 1394): Creative Labs SB Audigy FireWire Port (rev 04)
02:03.0 VGA compatible controller: nVidia Corporation NV34 [GeForce FX 5500] (rev a1)
02:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)

Mike Brown (mslorteau) said : #6

LSPCI:
00:00.0 Host bridge: Intel Corporation 82875P/E7210 Memory Controller Hub (rev 02)
00:01.0 PCI bridge: Intel Corporation 82875P Processor to AGP Controller (rev 02)
00:06.0 System peripheral: Intel Corporation 82875P/E7210 Processor to I/O Memory Interface (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
02:01.0 Communication controller: Conexant Unknown device 2702 (rev 01)
02:02.0 Multimedia audio controller: Creative Labs SB Audigy (rev 04)
02:02.2 FireWire (IEEE 1394): Creative Labs SB Audigy FireWire Port (rev 04)
02:03.0 VGA compatible controller: nVidia Corporation NV34 [GeForce FX 5500] (rev a1)
02:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)

You have two audio cards...

Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
Multimedia audio controller: Creative Labs SB Audigy (rev 04)

and your issue seems like this https://answers.launchpad.net/ubuntu/+question/3446

Hope this helps

Mike Brown (mslorteau) said : #8

I have turned off the sound in the BIOS but still I have no sound.

I suppose you have disabled the Intel sound card

Please try to enable the internal cards (Intel) and temporary remove from the slot the Creative

As suggest from the last post of https://answers.launchpad.net/ubuntu/+question/3446

Mike Brown (mslorteau) said : #10

Thanks marcobra, that solved my question.

linuxbastard (linuxbastard) said : #11

Hi,

I have the same issue although I have no extra sound card like Mike Brown.

Here is my lspci output:

00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801EB (ICH5) SATA Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
01:0c.0 Ethernet controller: Intel Corporation 82540EM Gigabit Ethernet Controller (rev 02)

As far as I can tell, my internal sound card is detected and modules are loaded, here is my lsmod output:

Module Size Used by
ipv6 267908 10
af_packet 23812 2
i915 32512 2
drm 82452 3 i915
rfcomm 41744 2
l2cap 25728 13 rfcomm
bluetooth 61028 4 rfcomm,l2cap
ppdev 10372 0
speedstep_lib 6532 0
cpufreq_powersave 2688 0
cpufreq_conservative 8712 0
cpufreq_userspace 5284 0
cpufreq_ondemand 9740 0
cpufreq_stats 7104 0
freq_table 5536 2 cpufreq_ondemand,cpufreq_stats
dock 11280 0
video 19856 0
output 4736 1 video
container 5632 0
sbs 15112 0
sbshc 7680 1 sbs
battery 14212 0
iptable_filter 3840 0
ip_tables 14820 1 iptable_filter
x_tables 16132 1 ip_tables
ac 6916 0
lp 12324 0
dcdbas 9504 0
parport_pc 36260 1
parport 37832 3 ppdev,lp,parport_pc
snd_intel8x0 35356 0
snd_ac97_codec 101028 1 snd_intel8x0
ac97_bus 3072 1 snd_ac97_codec
snd_pcm_oss 42144 0
snd_mixer_oss 17920 1 snd_pcm_oss
evdev 13056 3
snd_pcm 78596 3 snd_intel8x0,snd_ac97_codec,snd_pcm_oss
pcspkr 4224 0
snd_seq_dummy 4868 0
snd_seq_oss 35584 0
snd_seq_midi 9376 0
snd_rawmidi 25760 1 snd_seq_midi
snd_seq_midi_event 8320 2 snd_seq_oss,snd_seq_midi
snd_seq 54224 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 24836 2 snd_pcm,snd_seq
snd_seq_device 9612 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 56996 11 snd_intel8x0,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
button 9232 0
soundcore 8800 1 snd
snd_page_alloc 11400 2 snd_intel8x0,snd_pcm
shpchp 34452 0
iTCO_wdt 13092 0
iTCO_vendor_support 4868 1 iTCO_wdt
pci_hotplug 30880 1 shpchp
intel_agp 25492 1
agpgart 34760 3 drm,intel_agp
ext3 136840 1
jbd 48404 1 ext3
mbcache 9600 1 ext3
sg 36880 0
sr_mod 17956 0
cdrom 37408 1 sr_mod
sd_mod 30720 3
usbhid 32128 0
hid 38784 1 usbhid
ata_piix 19588 2
pata_acpi 8320 0
floppy 59588 0
ata_generic 8324 0
e1000 126016 0
libata 159600 3 ata_piix,pata_acpi,ata_generic
scsi_mod 151436 4 sg,sr_mod,sd_mod,libata
ehci_hcd 37900 0
uhci_hcd 27024 0
usbcore 146412 4 usbhid,ehci_hcd,uhci_hcd
thermal 16796 0
processor 36488 1 thermal
fan 5636 0
fbcon 42912 0
tileblit 3456 1 fbcon
font 9472 1 fbcon
bitblit 6784 1 fbcon
softcursor 3072 1 bitblit
fuse 50708 3

The sound card works in windows but not in ubuntu hardy (8.04.2) uname -r displays:
2.6.24-23-generic

I have updated / upgraded the system and it is up to date.

I've gone through the setting up sound card found in help.ubuntu but still no luck. Maybe someone here can offer some other thing I have not tried yet?

Thanks

Nithin (nithin-2spans160) said : #12

Pls help me this is my
lspci output

00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82945G/GZ Integrated Graphics Controller (rev 02)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 01)
00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 IDE interface: Intel Corporation 82801GB/GR/GH (ICH7 Family) SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
05:04.0 Multimedia controller: Philips Semiconductors SAA7130 Video Broadcast Decoder (rev 01)