unable to remove programs computer says error need to run synaptic

Asked by Camba on 2010-02-28

Binary package hint: yelp

Error message:

Failed to check for installed and available applications

This is a major failure of your software management system. Please check for broken packages with synaptic, check the file permissions and correctness of the file '/etc/apt/sources.list' and reload the software information with: 'sudo apt-get update' and 'sudo apt-get install -f'.

ProblemType: Bug
Architecture: lpia
Date: Sat Feb 27 16:52:18 2010
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: wl
Package: yelp 2.22.1-0ubuntu2.8.04.3.1netbook2
PackageArchitecture: lpia
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.24-22-lpia i686
UnreportableReason: This is not a genuine Ubuntu package

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu yelp Edit question
Assignee:
No assignee Edit question
Last query:
2010-02-28
Last reply:
2010-03-10
Camba (cambabiz) said : #1
Anzenketh (anzenketh) said : #2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Draycen DeCator (ddecator) said : #3

Hi Camba, I'm sorry for the trouble that you are experiencing with your Ubuntu system. Could you please answer a few questions for me so I can hopefully help you?

1. Can you open a terminal and run 'sudo apt-get update' (without the quotes)?
2. If you successfully run that command, are you able to then remove the software like you had hoped?
3. If you're still having trouble, can you please let us know what method you are using to try and remove software?
4. Finally, can you let us know when exactly you received the error message?

Thanks in advance!

David Jones (dj) said : #4

go to system - Administrative - synaptic manager open it "you may be asked for password" in the lower left corner click on status you will then be given options to select ie; installed installed manually etc selcet then and chose programs to delete.

 David
 in TN

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