Ubuntu
xserver-xorg-video-intel package

black screen on boot-up w/ clean install

Asked by tracy troutner on 2012-09-03

Hi all,
Thought I would update to 12, but having problem with the screen. Did the upgrade version first, then downloaded software and tried re-installing from CD. If I close lid and re-open from sleep it gives a screen with lines and tiles, but cannot read anything. It looked like it was installing fine and I was able to read along until the point when it came to rebooting and using it. I'm not familiar with the OS, I just bought it for the fun of it 2 to 3 yrs ago and have like it when it works! Any thoughts on how to fix? I assume it is some video driver issue, but not sure how to install the proper video driver or even boot in a 'safe mode'. Sorry I'm so lame with this, but if you can help me out, that would be great! Otherwise, I might just have to resort to Windows 7, which is not what I want to do, but I can't get this working anymore. Also tried to reinstall 10, but then had some issues with the wireless card, so tried 12 again.

Hopefully it is an easy fix :)

Laptop was purchased with Ubuntu 8 as the OS. Here are the specs:

Parts NumberQuantityDescription

DP1171BASE (ASSEMBLY OR GROUP)..., NO BIOS..., Z530, 1.6, 512K, SVT, 1210D144J1Assembly, Printed Wiring Assy Daughterboard, System Board 1.6, 1210MY2971Label, Fascia, Intel, CARTONG916H1MODULE..., BATTERY..., PRIMARY..., 48WHR, 6C, DYNAPACK INTERNATIONAL TECHNOLOGY CORP...D160H1Module, Adapter, Alternating Current, 30W, 2P, United States 910X068J1Module, Information, Dual In-line Memory Module, 1G, 800 InspironJ513J1MODULE..., HARD DRIVE..., 80G, 4.2K, IDE (INTEGRATED DRIVE ELECTRONICS) ..., SA080, INSPIRON...P176J1Module, Information, VID/GRPHC SOLNN445H1MODULE..., CARD (CIRCUIT)..., NETWORK..., BROADCOM CORPORATION..., ARCD, ROWEJJ246J1Module, Keyboard, 82, English Windows, Yao Ming, Dell AmericasOrganizationR048J1Module, Accessory, United States, 1210, Dell Americas OrganizationCK2901MODULE..., LABEL..., N-SERIES, SMALL..., NOTEBOOK...C147K1Module, Technical Sheet, UBUNTU English, 910/A90N837J1Module, Information, OBSIDIAN BLK, ColorT956H1Module, Assembly, Base, Without Wireless Wide Area Network, 1210J341J1Module, Label, Intel, Tablet, AtomDual CoreR269H1MODULE..., SHIPPING MATERIAL..., SYSTEM..., INSPIRON...M478J1Module, Software, Client UBT8.04+, 1210, Factory InstallP101H1MODULE..., LIQUID CRYSTAL DISPLAY..., 12.1WXGA, TLF, AU OPTRONICS CORP..., YMM480J1Module, Software, Media UBUNTU8.04+, 1210N133J1Module, Cover, Liquid Crystal Display, IMR, Black, Wireless Local Area Network Card, 1210T370H1Module, Card, Network, Bluetooth QH/YMK981J1Module, Information, W/1.3CMRA

Question information

Language:: English Edit question

Status:: Answered

For:: Ubuntu xserver-xorg-video-intel Edit question

Assignee:: No assignee Edit question

Last query:: 2012-09-04

Last reply:: 2012-09-04

Link existing bug

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N1ck 7h0m4d4k15 (nicktux) said on 2012-09-03:

Hello ,

first of all , I assume you have a regular dual-boot Ubuntu 12.04 and Windows 7. NOT WUBI .

Try to pass the nomodeset parameter in kernel via grub , and if you succeed and login in low graphics , then try to install the video drivers for your card (if exists) . You will find them in "additional drivers"

Here is a How-to for the parameter : http://ubuntuforums.org/showthread.php?t=1613132

Thanks

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tracy troutner (isutrout) said on 2012-09-03:

No dual boot - only Ubuntu. I'll take a look at the link and see if it helps out. BTW, it is a Dell Inspiron 1210 and was purchased ONLY with Ubuntu on it. I'd have to buy Windows if I would need to transition over.

Revision history for this message

N1ck 7h0m4d4k15 (nicktux) said on 2012-09-04:

On 09/04/2012 02:56 AM, tracy troutner wrote:
> No dual boot - only Ubuntu. I'll take a look at the link and see if it
> helps out. BTW, it is a Dell Inspiron 1210 and was purchased ONLY with
> Ubuntu on it. I'd have to buy Windows if I would need to transition
> over.
>

Oh , ok. I misunderstood .

Yes check out the link , I think nomodeset parameter will help you to go
in Desktop Environment and install graphics driver , if needed.

Thanks

Revision history for this message

tracy troutner (isutrout) said on 2012-09-04:

Well, added the nomodeset and got a little better - rather than a black screen I get a half screen that scrolls up and down. Mouse movements look like a paint program when moving around and hard to navigate. Not sure where to go from here, though :(

Revision history for this message

actionparsnip (andrew-woodhead666) said on 2012-09-04:

What video chip do you use?

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tracy troutner (isutrout) said on 2012-09-04:

Here is from the manual:
video controller
Intel LPIA Poulsbo
video memory
8 MB system memory (shared)
LCD interface
LVDS

Inspiron 1210
Service Tag:
HBHV5K1 (if you want to look at it on the Dell support web site)

Revision history for this message

N1ck 7h0m4d4k15 (nicktux) said on 2012-09-04:

On 09/04/2012 04:31 AM, tracy troutner wrote:
> Here is from the manual:
> video controller
> Intel LPIA Poulsbo
> video memory
> 8 MB system memory (shared)
> LCD interface
> LVDS
>
> Inspiron 1210
> Service Tag:
> HBHV5K1 (if you want to look at it on the Dell support web site)
>

Oh , it is an Intel with Poulsbo Chipset. Hmm..

Can you try the 12.10 ? It has the kernel 3.5 that has better support
with such chips.
If 12.10 load without problems , then we can install the 3.5 kernel in
your current installation (12.04) .

12.10 is Unstable , so not recommended , only for testing.

You can download 12.10 from here :
http://cdimage.ubuntu.com/daily-live/current/

Thanks