Ubuntu

Unable to use Ubuntu 11.04 because of screen problems.

Asked by neil thomas on 2011-08-04

Hi,

I uploaded Ubuntu 11.04 - I can use some of the functions, but for only a short while. Do you think it is a screen problem, or a graphic disc problem that is causing the screen to break up and make use of the software impossible? I have tried clicking on the button when logging in 'use Classic' but that did not resolve my problem completely. I had to upload Ubuntu 10.04 next to 11.04 so I can use my pc. By the way, my pc is an old one: Fujitsu Siemens with Intel Pentium inside, but this pc is so old it has a 'floppy disc' built in it.

Anyway, I should be glad of any help.

Best wishes,
Neil

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu xserver-xorg-video-intel Edit question
Assignee:
No assignee Edit question
Last query:
2011-08-05
Last reply:
2011-08-06
Jon (johnpower87) said : #1

I'm having the same problem. This needs to be fix immediately because most of us downloaded the new distro for the new look. This is fucking ridiculous

Can you give the output of:

sudo lshw -C display; lsb_release -a

Thanks

neil thomas (neil-1royston) said : #3

Hi

I am really sorry to tell you that I am no coder and have no idea what your question is referring to.

Apologies,

Neil

________________________________

love - a passionate affirmation of an 'object;...an active striving and inner relatedness, the aim of which is the happiness, growth, and freedom of its object.
Erich Fromm

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Thursday, 4 August 2011, 21:15
Subject: Re: [Question #166965]: Unable to use Ubuntu 11.04 because of screen problems.

Your question #166965 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/166965

    Status: Open => Needs information

actionparsnip requested more information:
Can you give the output of:

sudo lshw -C display; lsb_release -a

Thanks

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+question/166965

You received this question notification because you asked the question.

You don't need to be a coder, it's copying and pasting text to the terminal.I'm VERY sure you have copied and pasted before and you don't need to be a coder to do that.

neil thomas (neil-1royston) said : #5

I just don't know what I need to cut and paste, and where it needs to go!!!

Sorry, but I am rather an absolute beginner!

Thank you,
Neil

sudo lshw -C display; lsb_release -a

Copy and paste the above

neil thomas (neil-1royston) said : #7

If I copy and paste into the terminal, how do I do that?

Could you give me some instructions?

Thanks,

Neil

________________________________

love - a passionate affirmation of an 'object;...an active striving and inner relatedness, the aim of which is the happiness, growth, and freedom of its object.
Erich Fromm

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Friday, 5 August 2011, 18:26
Subject: Re: [Question #166965]: Unable to use Ubuntu 11.04 because of screen problems.

Your question #166965 on xorg in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

    Status: Open => Answered

actionparsnip proposed the following answer:
sudo lshw -C display; lsb_release -a

Copy and paste the above

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965/+confirm?answer_id=5

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

You received this question notification because you asked the question.

Select the text using the mouse, right click the text and click copy. Open the terminal and right click in the terminal and select paste. then hit ENTER. you can then select the text output, right cick it and click copy then open this page and where you have been typing, right click and click paste.

Have you really never copied and pasted?

neil thomas (neil-1royston) said : #9

 Sorry, I do know how to copy and paste, yeah. I don't know what you mean when you say 'terminal'! Apologies.

Neil

________________________________

love - a passionate affirmation of an 'object;...an active striving and inner relatedness, the aim of which is the happiness, growth, and freedom of its object.
Erich Fromm

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Friday, 5 August 2011, 19:41
Subject: Re: [Question #166965]: Unable to use Ubuntu 11.04 because of screen problems.

Your question #166965 on xorg in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

    Status: Open => Needs information

actionparsnip requested more information:
Select the text using the mouse, right click the text and click copy.
Open the terminal and right click in the terminal and select paste. then
hit ENTER. you can then select the text output, right cick it and click
copy then open this page and where you have been typing, right click and
click paste.

Have you really never copied and pasted?

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

You received this question notification because you asked the question.

Its cool, just super shocked. No need to apologise :)

Let me know how you go and we can progress

To open a terminal press ctrl + alt + t

neil thomas (neil-1royston) said : #12

thank you!!!

________________________________

love - a passionate affirmation of an 'object;...an active striving and inner relatedness, the aim of which is the happiness, growth, and freedom of its object.
Erich Fromm

________________________________
From: marcobra (Marco Braida) <email address hidden>
To: <email address hidden>
Sent: Friday, 5 August 2011, 20:16
Subject: Re: [Question #166965]: Unable to use Ubuntu 11.04 because of screen problems.

Your question #166965 on xorg in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

    Status: Needs information => Answered

marcobra (Marco Braida) proposed the following answer:
To open a terminal press ctrl + alt + t

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965/+confirm?answer_id=10

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

You received this question notification because you asked the question.

neil please don't reply using mail to launchpad mail messages always visit your question link

https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

with a browser

neil thomas (neil-1royston) said : #14

Hi

I can understand your shcck! I am a little 'out of touch' with the IT world I am afraid to say.

I did as you suggested and typed in "sudo lshw -Cdisplay; lsb_release -a" in the terminal. In the terminal some information came up and the following could be read: "no LSB modules are available'. Where do I go from here?

Many thanks,

Neil

________________________________

love - a passionate affirmation of an 'object;...an active striving and inner relatedness, the aim of which is the happiness, growth, and freedom of its object.
Erich Fromm

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Friday, 5 August 2011, 20:11
Subject: Re: [Question #166965]: Unable to use Ubuntu 11.04 because of screen problems.

Your question #166965 on xorg in Ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

    Status: Open => Needs information

actionparsnip requested more information:
Its cool, just super shocked. No need to apologise :)

Let me know how you go and we can progress

--
To answer this request for more information, you can either reply to
this email or enter your reply at the following page:
https://answers.launchpad.net/ubuntu/+source/xorg/+question/166965

You received this question notification because you asked the question.

neil thomas (neil-1royston) said : #15

I believe you want to know if the output of "sudo lshw -C display; lsb_release -a"
is "No LSB modules are available" . That was the output I received in the command line in the terminal.
I hope this answers some questions that will help resolve any problems.

Neil

Here an lsb_release -a command result...

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty

neil thomas (neil-1royston) said : #17

The above in message 16 is what I read in the terminal. Exactly.

The problem still remains that I am unable to use the Ubuntu 11.04 installed on my computer. I am writing this message using Ubuntu 10.04, which I installed alongside. Do you think it is a graphic card problem? Could it be that I need a new graphic card? I find that hard to believe because the guy who used this pc before me was a gamer. Do you think there might be a solution to the problem with running the new Ubuntu on this pc? I am such a big fan of Ubuntu and what the community does. I don't want to revert to Windows.

Hope someone can help me out.

Neil

Ok but you must send requested data using terminal here or you cannot get any valid helps...

from message #6

copy and paste here the result of this command...

sudo lshw -C display; lsb_release -a

neil thomas (neil-1royston) said : #19

Hi Marco,

This is what happened when I opened the terminal with this page open and copy and pasted the command:

neil@neil-SCENIC-N-SCENICO-N:~$ sudo lshw -C display; lsb_release -a
[sudo] password for neil:
  *-display
       description: VGA compatible controller
       product: 82865G Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 02
       width: 32 bits
       clock: 33MHz
       capabilities: pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:16 memory:f0000000-f7ffffff memory:e0000000-e007ffff ioport:1000(size=8)
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 10.10
Release: 10.10
Codename: maverick
neil@neil-SCENIC-N-SCENICO-N:~$

So you have Ubuntu 10.10 not Ubuntu 11.04 ?

Please fully update your 10.10 system by typing into terminal:

sudo apt-get update
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get update

Then please fully update your 10.10 system to Ubuntu 11.04 by typing into terminal:

sudo do-release-upgrade

neil thomas (neil-1royston) said : #21

Hello Marco,

Many thanks for your instructions. To your question:
        " So you have Ubuntu 10.10 not Ubuntu 11.04 ? ".
I installed 10.10 a couple of months ago. I upgraded this version using the Ubuntu software centre. I upgraded to Natty 11.04. When I try to access this the screen is corrupted. I can't use the software because the screen buttons are corrupted.

I also have a boot-disc. I decided to install Ubuntu 10.10 again using the disc. I installed this next to Natty 11.04. I have both Natty 11.04 and 10.10 on my pc. I am using the 10.10 version to write to you. I need to access the updated version (Natty 11.04) to get access to some data on my pc. There are some documents I would like to recover. I had tried to save these on a cd but I obviously did something wrong in the process because the cd's are empty. I would also like to use the new software that comes with Natty 11.04 to write documents etc. That is why I would like to update.

So. I followed your instructions for the Natty 11.04 installation. I opened this system and typed in the instructions. A lot of code appeared. I still can not use this version. Is there anything else I can do 'over there' in the Natty 11.04? I have to shut down this system, the 10.10 and go over to the other system to try to make changes. I am happy to do that. I would like to find a solution.

Best wishes,

Neil

i suggest you to:

- boot from Ubuntu 10.10
- save your relevant data on a cd or to other media (usb stick or removable usb disk) please ask a new question if you are in trouble doing it
- made an Ubuntu 11.04 install disk please download the image using .torrent protocol
- boot from install cd and select to try Ubuntu check if it works
- install Ubuntu choosing to use entire disk

Can you help with this problem?

Provide an answer of your own, or ask neil thomas for more information if necessary.

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