No mouse after login after ugrading to Ubuntu 10.4 LTS

Asked by Dale

     I did the upgrade to Ubuntu 10.4.thru the online download from 9.10. When the computer rebooted I saw the new login screen. I saw my mouse cursor. So after signing into the program, it took me to the desktop which had the same picture as before the upgrade. The icon for Firefox on the tope bar became a black square during the upgrade. Sections of the top bar will disappear until I pass the mouse "cursor" over the area and it then reappears.

     I say mouse cursor but it is invisible after the program goes to the desktop. I checked a box that allows me to push the Ctrl key on the keyboard to locate the mouse. When pushed, circles appear to give the location and then disappear. By pushing the Ctrl key at intervals, I can move the invisible cursor with some confidence as to where it is.

What can I do to make the mouse visible again? Any ideas as to the cause and cure?

Thank you,
Dale

Question information

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Status:
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Ubuntu xserver-xorg-video-intel Edit question
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Dale
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Can you give the output of:

sudo lshw -C display

Thanks

Revision history for this message
Jonathan Tea (lycan762-gmail) said :
#2

 I have the same problem, but it was a upgrade from 8.04. it was there until I changed the resolution. I'm running off the lived cd now since it's the only way to get the cursor to work somewhat. I tested ti see if it would do the same in the Live-CD enviroment and it does.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

This is common with nvidia video drivers

Revision history for this message
Dale (mcd8270) said :
#4

Hi Jonathan,
When you mentioned resolution I thought I would check mine. It was set for the highest resolution so I lowered it until I got to 832x600. I now have my arrow back and thank you for your help. Of course, at this resolution things are pretty big on the monitor. I will hope that the next update to this version will see a correction to the problem. I never had any problem upgrading to previous versions of Ubuntu and I have been using the highest resolution on those without problem. I am not that savvy to try and fix this. I can live with this resolution because I have the cursor back.

Thank you again, Jonathan,
Dale

________________________________
From: Jonathan Tea <email address hidden>
To: <email address hidden>
Sent: Sat, May 1, 2010 5:07:19 AM
Subject: Re: [Question #108987]: No mouse after login after ugrading to Ubuntu 10.4 LTS

Your question #108987 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/108987

Jonathan Tea posted a new comment:
I have the same problem, but it was a upgrade from 8.04. it was there
until I changed the resolution. I'm running off the lived cd now since
it's the only way to get the cursor to work somewhat. I tested ti see if
it would do the same in the Live-CD enviroment and it does.

--
You received this question notification because you are a direct
subscriber of the question.

Revision history for this message
Dale (mcd8270) said :
#5

Hi actionparsnip,
Thank you for your suggestion. Another member helped me by mentioning resolution. I checked mine which was set to the highest one and I lowered it one at a time and I found the cursor at 832x624. I am not knowledgeable enough to try and fix this myself. Hopefully, someone will and it will be in a later update.

Thank you again,
Dale

________________________________
From: actionparsnip <email address hidden>
To: <email address hidden>
Sent: Sat, May 1, 2010 5:22:35 AM
Subject: Re: [Question #108987]: No mouse after login after ugrading to Ubuntu 10.4 LTS

Your question #108987 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/108987

    Status: Needs information => Answered

actionparsnip proposed the following answer:
This is common with nvidia video drivers

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/108987/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

You can add the option:
Option "HWCursor" "true"

In the video card section of xorg.conf and it may help.

Revision history for this message
Dale (mcd8270) said :
#7

I am calling this problem solved. I really feel uncomfortable in trying to fix this problem especially after reading solutions at different sites like Linux.com. Thank you both for helping. I can live with Ubuntu at the lower resolution. I do have the cursor visible now. Someone with more experience may fix it or it will be fixed in the next big upgrade.

Revision history for this message
Jonathan Tea (lycan762-gmail) said :
#8

Hi Dale,

Unfortunately I'd though I try lowering the resolution, but to no avail
it didn't bring it back for me at a lower resolution. I was emailed a
different solution I thing I might check out, and see what happens. I'll
keep ya posted it has a positive impact.

On 05/01/2010 03:30 PM, Dale wrote:
> Question #108987 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/108987
>
> Status: Answered => Open
>
> Dale is still having a problem:
> Hi Jonathan,
> When you mentioned resolution I thought I would check mine. It was set for the highest resolution so I lowered it until I got to 832x600. I now have my arrow back and thank you for your help. Of course, at this resolution things are pretty big on the monitor. I will hope that the next update to this version will see a correction to the problem. I never had any problem upgrading to previous versions of Ubuntu and I have been using the highest resolution on those without problem. I am not that savvy to try and fix this. I can live with this resolution because I have the cursor back.
>
> Thank you again, Jonathan,
> Dale
>
>
> ________________________________
> From: Jonathan Tea<email address hidden>
> To: <email address hidden>
> Sent: Sat, May 1, 2010 5:07:19 AM
> Subject: Re: [Question #108987]: No mouse after login after ugrading to Ubuntu 10.4 LTS
>
> Your question #108987 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/108987
>
> Jonathan Tea posted a new comment:
> I have the same problem, but it was a upgrade from 8.04. it was there
> until I changed the resolution. I'm running off the lived cd now since
> it's the only way to get the cursor to work somewhat. I tested ti see if
> it would do the same in the Live-CD enviroment and it does.
>
>

Revision history for this message
Jonathan Tea (lycan762-gmail) said :
#9

I wouldn't call it solved until it truly is fixed. Also to not I'm running an integrated Intel card. I popped in a Karmic lived-CD, and it's not an issue there so this is unique to Lucid. I;ma a mechanic by trade, and I don't leave things half done on any vehicle. I apply the same concept to any problem that comes up.

Revision history for this message
Jonathan Tea (lycan762-gmail) said :
#10

Well I tried a few things, and it's an Intel graphics issue again. Then the
real problems started with Windows running. The GPU is fried now, and I'm
tracking down another motherboard.

On Tue, May 4, 2010 at 12:59 AM, Jon Tea <email address hidden> wrote:

> Hi Dale,
>
> Unfortunately I'd though I try lowering the resolution, but to no avail it
> didn't bring it back for me at a lower resolution. I was emailed a different
> solution I thing I might check out, and see what happens. I'll keep ya
> posted it has a positive impact.
>
>
> On 05/01/2010 03:30 PM, Dale wrote:
>
>> Question #108987 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/108987
>>
>> Status: Answered => Open
>>
>> Dale is still having a problem:
>> Hi Jonathan,
>> When you mentioned resolution I thought I would check mine. It was set
>> for the highest resolution so I lowered it until I got to 832x600. I now
>> have my arrow back and thank you for your help. Of course, at this
>> resolution things are pretty big on the monitor. I will hope that the next
>> update to this version will see a correction to the problem. I never had
>> any problem upgrading to previous versions of Ubuntu and I have been using
>> the highest resolution on those without problem. I am not that savvy to try
>> and fix this. I can live with this resolution because I have the cursor
>> back.
>>
>> Thank you again, Jonathan,
>> Dale
>>
>>
>> ________________________________
>> From: Jonathan Tea<email address hidden>
>> To: <email address hidden>
>> Sent: Sat, May 1, 2010 5:07:19 AM
>> Subject: Re: [Question #108987]: No mouse after login after ugrading to
>> Ubuntu 10.4 LTS
>>
>> Your question #108987 on Ubuntu changed:
>> https://answers.launchpad.net/ubuntu/+question/108987
>>
>> Jonathan Tea posted a new comment:
>> I have the same problem, but it was a upgrade from 8.04. it was there
>> until I changed the resolution. I'm running off the lived cd now since
>> it's the only way to get the cursor to work somewhat. I tested ti see if
>> it would do the same in the Live-CD enviroment and it does.
>>
>>
>>
>
>

Revision history for this message
DG Brannon (dbrannon5) said :
#11

I have the same problem after upgrading to 10.4. Never had a problem with any of the previous ubuntu distrbutions. I can get the cursor to display with sudo lshw -C display, but that is only a temp solution since it goes away anytime I reboot. Also, it seems that all my screensavers mess up the video as well. The screen just goes black and I have to reboot the machine.

The output from lshw -c display is below:
*-display UNCLAIMED
       description: VGA compatible controller
       product: 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 01
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master cap_list
       configuration: latency=0
       resources: memory:e8000000-efffffff(prefetchable) memory:ff680000-ff6ffff

Anybody know how to fix this on a more permanent basis?

Thx.

Revision history for this message
Luca Aluffi (aluffilu) said :
#12

It happens to me too.
I filed a bug for the xserver-xorg-video-intell: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/595282

Revision history for this message
Natarajan (natarajansr-mdu) said :
#13

I also have the same problem.

I have given below the "lshw -c display"

Can anybody send me an work around for this?

Thanks
R.Natarajan

root@natarajan-desktop:/home/natarajan# lshw -c display
  *-display UNCLAIMED
       description: VGA compatible controller
       product: 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: latency=0
       resources: memory:e0000000-e7ffffff(prefetchable) memory:ea000000-ea07fff

Revision history for this message
Jonathan Tea (lycan762-gmail) said :
#14

That'd be great but since I posted my issues with the bug my onboard
graphics burned up. And my pc is running headless for the time being.

On Tuesday, July 13, 2010, Natarajan
<email address hidden> wrote:
> Question #108987 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/108987
>
> Natarajan posted a new comment:
> I also have the same problem.
>
> I have given below the "lshw -c display"
>
> Can anybody send me an work around for this?
>
> Thanks
> R.Natarajan
>
>
> root@natarajan-desktop:/home/natarajan# lshw -c display
>  *-display UNCLAIMED
>       description: VGA compatible controller
>       product: 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device
>       vendor: Intel Corporation
>       physical id: 2
>       bus info: pci@0000:00:02.0
>       version: 03
>       width: 32 bits
>       clock: 33MHz
>       capabilities: pm bus_master cap_list
>       configuration: latency=0
>       resources: memory:e0000000-e7ffffff(prefetchable) memory:ea000000-ea07fff
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Otto Kekäläinen (otto) said :
#15

This might be related to the bug #492782

Can you bring the mouse back by switching to the console and back with Ctrl+Alt+F1 Ctrl+Alt+F7?

Revision history for this message
Jonathan Tea (lycan762-gmail) said :
#16

I ended up having to switch some hardware different mobo, and processor went
from Intel graphics to nvidia, and haven't had the same issue.

On Wed, Oct 13, 2010 at 6:16 AM, Otto Kekäläinen <
<email address hidden>> wrote:

> Question #108987 on xserver-xorg-video-intel in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+question/108987
>
> Otto Kekäläinen posted a new comment:
> This might be related to the bug #492782
>
> Can you bring the mouse back by switching to the console and back with
> Ctrl+Alt+F1 Ctrl+Alt+F7?
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>