Touchpad stopped working on ThinkPad x220

Asked by Dan Gillmor

Not sure what caused this, but my ThinkPad X220 touchpad has quit responding. This is definitely a software issue: The touchpad works fine when I boot from a thumbdrive.)

Circumstances:

Using 12.04, I ran an update from Update Manager (a bunch of them, didn't pay much attention to the contents) yesterday.

Later, upon opening the laptop from sleep, I got a black screen with a cursor arrow, which I could move around the screen using touchpad. No amount of sleeping/waking restored the screen, so I had to do a hard reboot with the on/off button. (This happened once before, and after the reboot that time nothing appeared to be damaged.)

When I got back to the desktop this time, the touchpad had stopped working. I uninstalled Synaptiks and reinstalled it, no effect.

Meanwhile, the TrackPoint eraser-head pointer still works, so I'm not dead in the water. But I'd prefer to be using the touchpad, as I've become semi-addicted to two-finger scrolling.

So my question is:

Will it help to uninstall everything having to do with the touchpad -- what packages would they be? -- and then reinstall them? (I don't want to disable mouse/TrackPoint, obviously.)

Or is there something else I should try?

Appreciate any ideas!

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Ubuntu xserver-xorg-input-synaptics Edit question
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Dan Gillmor
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Revision history for this message
Chris Puttick (cputtick) said :
#1

I'm more familiar with KDE than the default Ubuntu interface, but the first thing I'd check would be the current settings in System Settings > Mouse & Touchpad - and if enabled try disabling, applying and re-enabling. It's possible that one of the updates has reset the configuration and/or installed an updated module for the particular touchpad (Synaptics?).

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Also can you give the full output of:

lsmod; lsb_release -a; uname -a

Thanks

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#3

@cputtick I've tried most of that, will do again.

@andrew-woodhead666 Here you go:

dangillmor@ubuntu:~$ lsmod; lsb_release -a; uname -a
Module Size Used by
nls_iso8859_1 12617 0
nls_cp437 12751 0
vfat 17308 0
fat 55605 1 vfat
uas 17828 0
usb_storage 39646 0
vmnet 50244 13
joydev 17393 0
vsock 47098 0
vmci 71337 1 vsock
vmmon 70147 0
snd_hda_codec_hdmi 31775 1
snd_hda_codec_conexant 52554 1
parport_pc 32114 0
ppdev 12849 0
bnep 17830 2
rfcomm 38139 0
binfmt_misc 17292 1
ext2 67987 1
ip6t_LOG 16846 4
xt_hl 12465 6
ip6t_rt 12473 3
nf_conntrack_ipv6 13581 7
nf_defrag_ipv6 13139 1 nf_conntrack_ipv6
ipt_REJECT 12512 1
ipt_LOG 12783 5
xt_limit 12541 12
xt_tcpudp 12531 36
xt_addrtype 12596 4
xt_state 12514 14
arc4 12473 2
ip6table_filter 12711 1
ip6_tables 18432 3 ip6t_LOG,ip6t_rt,ip6table_filter
nf_conntrack_netbios_ns 12585 0
nf_conntrack_broadcast 12541 1 nf_conntrack_netbios_ns
nf_nat_ftp 12595 0
nf_nat 24959 1 nf_nat_ftp
nf_conntrack_ipv4 19084 9 nf_nat
nf_defrag_ipv4 12649 1 nf_conntrack_ipv4
nf_conntrack_ftp 13183 1 nf_nat_ftp
rtl8192ce 75491 0
nf_conntrack 73847 8 nf_conntrack_ipv6,xt_state,nf_conntrack_netbios_ns,nf_conntrack_broadcast,nf_nat_ftp,nf_nat,nf_conntrack_ipv4,nf_conntrack_ftp
iptable_filter 12706 1
rtl8192c_common 69519 1 rtl8192ce
ip_tables 18106 1 iptable_filter
rtlwifi 95804 1 rtl8192ce
btusb 17912 0
uvcvideo 67203 0
videodev 86588 1 uvcvideo
dm_multipath 22710 0
snd_hda_intel 32765 3
snd_hda_codec 109562 3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel
bluetooth 158438 11 bnep,rfcomm,btusb
x_tables 21974 13 ip6t_LOG,xt_hl,ip6t_rt,ipt_REJECT,ipt_LOG,xt_limit,xt_tcpudp,xt_addrtype,xt_state,ip6table_filter,ip6_tables,iptable_filter,ip_tables
thinkpad_acpi 73942 0
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80845 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi 13132 0
snd_rawmidi 25424 1 snd_seq_midi
psmouse 72919 0
mac80211 436455 3 rtl8192ce,rtl8192c_common,rtlwifi
snd_seq_midi_event 14475 1 snd_seq_midi
serio_raw 13027 0
snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event
nvram 14029 1 thinkpad_acpi
tpm_tis 18308 0
snd_timer 28931 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq
cfg80211 178679 2 rtlwifi,mac80211
snd 62064 17 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel,snd_hda_codec,thinkpad_acpi,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
mac_hid 13077 0
mei 36570 0
soundcore 14635 1 snd
snd_page_alloc 14108 2 snd_hda_intel,snd_pcm
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
dm_crypt 22528 2
sdhci_pci 18324 0
sdhci 28241 1 sdhci_pci
i915 414817 3
drm_kms_helper 45466 1 i915
wmi 18744 0
drm 197692 4 i915,drm_kms_helper
e1000e 140005 0
i2c_algo_bit 13199 1 i915
video 19068 1 i915
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux ubuntu 3.2.0-30-generic-pae #48-Ubuntu SMP Fri Aug 24 17:14:09 UTC 2012 i686 i686 i386 GNU/Linux

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#4

@cputtick I've tried most of that, will do again.

@andrew-woodhead666 Here you go:

dangillmor@ubuntu:~$ lsmod; lsb_release -a; uname -a
Module Size Used by
nls_iso8859_1 12617 0
nls_cp437 12751 0
vfat 17308 0
fat 55605 1 vfat
uas 17828 0
usb_storage 39646 0
vmnet 50244 13
joydev 17393 0
vsock 47098 0
vmci 71337 1 vsock
vmmon 70147 0
snd_hda_codec_hdmi 31775 1
snd_hda_codec_conexant 52554 1
parport_pc 32114 0
ppdev 12849 0
bnep 17830 2
rfcomm 38139 0
binfmt_misc 17292 1
ext2 67987 1
ip6t_LOG 16846 4
xt_hl 12465 6
ip6t_rt 12473 3
nf_conntrack_ipv6 13581 7
nf_defrag_ipv6 13139 1 nf_conntrack_ipv6
ipt_REJECT 12512 1
ipt_LOG 12783 5
xt_limit 12541 12
xt_tcpudp 12531 36
xt_addrtype 12596 4
xt_state 12514 14
arc4 12473 2
ip6table_filter 12711 1
ip6_tables 18432 3 ip6t_LOG,ip6t_rt,ip6table_filter
nf_conntrack_netbios_ns 12585 0
nf_conntrack_broadcast 12541 1 nf_conntrack_netbios_ns
nf_nat_ftp 12595 0
nf_nat 24959 1 nf_nat_ftp
nf_conntrack_ipv4 19084 9 nf_nat
nf_defrag_ipv4 12649 1 nf_conntrack_ipv4
nf_conntrack_ftp 13183 1 nf_nat_ftp
rtl8192ce 75491 0
nf_conntrack 73847 8 nf_conntrack_ipv6,xt_state,nf_conntrack_netbios_ns,nf_conntrack_broadcast,nf_nat_ftp,nf_nat,nf_conntrack_ipv4,nf_conntrack_ftp
iptable_filter 12706 1
rtl8192c_common 69519 1 rtl8192ce
ip_tables 18106 1 iptable_filter
rtlwifi 95804 1 rtl8192ce
btusb 17912 0
uvcvideo 67203 0
videodev 86588 1 uvcvideo
dm_multipath 22710 0
snd_hda_intel 32765 3
snd_hda_codec 109562 3 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel
bluetooth 158438 11 bnep,rfcomm,btusb
x_tables 21974 13 ip6t_LOG,xt_hl,ip6t_rt,ipt_REJECT,ipt_LOG,xt_limit,xt_tcpudp,xt_addrtype,xt_state,ip6table_filter,ip6_tables,iptable_filter,ip_tables
thinkpad_acpi 73942 0
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80845 3 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec
snd_seq_midi 13132 0
snd_rawmidi 25424 1 snd_seq_midi
psmouse 72919 0
mac80211 436455 3 rtl8192ce,rtl8192c_common,rtlwifi
snd_seq_midi_event 14475 1 snd_seq_midi
serio_raw 13027 0
snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event
nvram 14029 1 thinkpad_acpi
tpm_tis 18308 0
snd_timer 28931 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq
cfg80211 178679 2 rtlwifi,mac80211
snd 62064 17 snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_hda_intel,snd_hda_codec,thinkpad_acpi,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
mac_hid 13077 0
mei 36570 0
soundcore 14635 1 snd
snd_page_alloc 14108 2 snd_hda_intel,snd_pcm
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
dm_crypt 22528 2
sdhci_pci 18324 0
sdhci 28241 1 sdhci_pci
i915 414817 3
drm_kms_helper 45466 1 i915
wmi 18744 0
drm 197692 4 i915,drm_kms_helper
e1000e 140005 0
i2c_algo_bit 13199 1 i915
video 19068 1 i915
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux ubuntu 3.2.0-30-generic-pae #48-Ubuntu SMP Fri Aug 24 17:14:09 UTC 2012 i686 i686 i386 GNU/Linux

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#5

Sorry, it posted twice...

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#6

No worries. If you run:

sudo rmmod psmouse
sudo modprobe psmouse proto=bare

Does the touchpad work?

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#7

Yes, that made it work. Thanks!

The touchpad tab in the Mouse and Touchpad setting has disappeared, however, and I'd like to adjust the speed and re-enable two-finger scrolling.

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#8

Yes, that made it work. Thanks!

The touchpad tab in the Mouse and Touchpad setting has disappeared, however, and I'd like to adjust the speed and re-enable two-finger scrolling.

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#9

Arggh, that double posting again (trackpad reset also enabled tapping-as-left-button, another setting I always turn off).

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#10

This will not be persistant, we need to make a file to make the settings stick.

run:

echo "options psmouse proto=bare" | sudo tee /etc/modprobe.d/psmousefix.conf > /dev/null

Now when the module is loaded, the option will be used by default.

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#11

I'll give it a try, thanks...

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#12

@actionparsnip

OK, I ran that command and now the touchpad is running when I log in. However, as noted above, I'd really like to recover the ability to adjust the settings -- as far as Synaptiks and the Mouse and Touchpad settings are concerned, there's no touchpad. Any way to get that back?

Very much appreciate your troubleshooting this...

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#13

That I am not sure of, are there any bugs reported?

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#14

Not that I know of. So I have to ask, how do I disable the touchpad but keep the mouse? I'm grateful for your help, but the current setup is actually worse for me than just using the Touchpoint.

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#15

Hi ,

can you give the results of

synclient

Thanks

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#16

Results:

Parameter settings:
    LeftEdge = 1752
    RightEdge = 5192
    TopEdge = 1620
    BottomEdge = 4236
    FingerLow = 25
    FingerHigh = 30
    FingerPress = 256
    MaxTapTime = 180
    MaxTapMove = 221
    MaxDoubleTapTime = 180
    SingleTapTimeout = 180
    ClickTime = 100
    FastTaps = 0
    EmulateMidButtonTime = 0
    EmulateTwoFingerMinZ = 282
    EmulateTwoFingerMinW = 7
    VertScrollDelta = 100
    HorizScrollDelta = 100
    VertEdgeScroll = 0
    HorizEdgeScroll = 0
    CornerCoasting = 0
    VertTwoFingerScroll = 1
    HorizTwoFingerScroll = 1
    MinSpeed = 1
    MaxSpeed = 1.75
    AccelFactor = 0.0398089
    TrackstickSpeed = 40
    EdgeMotionMinZ = 30
    EdgeMotionMaxZ = 160
    EdgeMotionMinSpeed = 1
    EdgeMotionMaxSpeed = 401
    EdgeMotionUseAlways = 0
    TouchpadOff = 0
    LockedDrags = 0
    LockedDragTimeout = 5000
    RTCornerButton = 0
    RBCornerButton = 0
    LTCornerButton = 0
    LBCornerButton = 0
    TapButton1 = 0
    TapButton2 = 0
    TapButton3 = 0
    ClickFinger1 = 1
    ClickFinger2 = 3
    ClickFinger3 = 0
    CircularScrolling = 0
    CircScrollDelta = 0.1
    CircScrollTrigger = 0
    CircularPad = 0
    PalmDetect = 0
    PalmMinWidth = 10
    PalmMinZ = 200
    CoastingSpeed = 20
    CoastingFriction = 50
    PressureMotionMinZ = 30
    PressureMotionMaxZ = 160
    PressureMotionMinFactor = 1
    PressureMotionMaxFactor = 1
    ResolutionDetect = 1
    GrabEventDevice = 1
    TapAndDragGesture = 1
    AreaLeftEdge = 0
    AreaRightEdge = 0
    AreaTopEdge = 0
    AreaBottomEdge = 0
    HorizHysteresis = 8
    VertHysteresis = 8
    ClickPad = 1
    RightButtonAreaLeft = 0
    RightButtonAreaRight = 0
    RightButtonAreaTop = 0
    RightButtonAreaBottom = 0
    MiddleButtonAreaLeft = 0
    MiddleButtonAreaRight = 0
    MiddleButtonAreaTop = 0
    MiddleButtonAreaBottom = 0

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#17

Hi ,

try

synclient HorizTwoFingerScroll = 0 and see if Vert two fingers scroll working

synclient MaxSpeed = 2.00 to increase the speed

synclient TapButton1 = 1
or
synclient TapButton2 = 1
or
synclient TapButton3 = 1
and see the behavior of tapping.

I think you can figure it out . If you want something to make it permanent , then add it to startup application as command. At command box write the command : eg , synclient TapButton1 = 1

If you want a GUI version of synclient install gsynaptics

sudo apt-get install gsynaptics

call the program from terminal with this command
gpointing-device-settings

configure your touchpad.

Thanks

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#18

Getting errors with all of these, e.g.

synclient HorizTwoFingerScroll = 0
Invalid command: HorizTwoFingerScroll
Unknown parameter
Invalid command: 0

and,when running

gpointing-device-settings

An X error occurred. The error was BadAtom (invalid Atom parameter).

Revision history for this message
N1ck 7h0m4d4k15 (nicktux) said :
#19

On 09/20/2012 03:15 AM, Dan Gillmor wrote:
> Getting errors with all of these, e.g.
>
>
> synclient HorizTwoFingerScroll = 0
> Invalid command: HorizTwoFingerScroll
> Unknown parameter
> Invalid command: 0
Be careful with the syntax :
synclient HorizTwoFingerScroll=0
This is correct (without spaces between ll = 0)
The output must be nothing. You can check if value changed correctly
with command :
synclient
and see the results.

On 09/20/2012 03:15 AM, Dan Gillmor wrote:
>
> and,when running
>
> gpointing-device-settings
>
>
> An X error occurred. The error was BadAtom (invalid Atom parameter).
>
This is normal . I expect a window to open and let you configure the
touchpad settings (through a GUI.)
I have the same error , but window opens and I can configure my touchpad
settings.

Thanks

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#20

I've tried all of this but unfortunately it's still not affecting the settings.

Revision history for this message
Dan Gillmor (dan-gillmor) said :
#21

Hooray -- over on Google+, some folks had a bunch of suggestions, one of which worked: Using dconf-editor, which got the touchpad working again. I'm not sure why this worked, but I'm happy enough!