USB Canoscan D1250u2f scanner not recognized by Xsane

Asked by DPoirier

Yesterday I just started using Ubuntu 9.10 along with an existing Vista environment that i hope to get rid of soon.
In the meantime I need to use my scanner a USB Canoscan D1250u2f but it is not found by Xsane (aucun périphérique disponible). Other reasons in the next window talk about backend is not loaded or configured but this is not understandable to me.
Is there another application or a driver that I need to install in order to get it going? I do not want to buy another scanner and throw this one in the garbage! In Vista i was using Canoscan Toolbox, can i use it with Ubuntu 9.10?
Thank you for your kind help.

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Ubuntu xsane Edit question
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Martin Kossick (hacktick) said :
#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

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DPoirier (denisp1206) said :
#2

Martin, my question already resides in the support tracker? I do not understand where else it should be?
Please let me know. All the problems i have had since I installed Ubuntu a coule of weeks ago still remain to be solved so I am not very happy about reporting any issues and feeling that i am running around in a circle as a new user!

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DPoirier (denisp1206) said :
#3

Why is it taking so long to get answers? The Ubuntu community is not helping itself much by not answering the multiple questions that new users have when they start using Ubuntu. Do I need to know how to program to be a Ubuntu user? That is how I feel after the last 2 weeks trying to understand the jargon used to correct problems I encountered after installing Ubuntu 9.10 and working with it.

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Launchpad Janitor (janitor) said :
#4

This question was expired because it remained in the 'Open' state without activity for the last 15 days.