ubuntu 17.04 to 17.10 then xsane doesn't install
hi,
I upgrade from ubuntu 17.04 to ubuntu 17.10, then I want to reuse xsane but do not find it anymore.
I look deeper and found that xsane is not more there.
$ sudo apt-get install xsane
Reading package lists... Done
Building dependency tree
Reading state information... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
xsane : Depends: libsane1 (>= 1.0.24) but it is not going to be installed
E: Unable to correct problems, you have held broken packages.
I tried:
$ sudo dpkg --configure -a
$ sudo apt-get install -f
but always the same error.
I also tried:
$ sudo apt-get install xsane libsane1 xsane-common libsane
Reading package lists... Done
Building dependency tree
Reading state information... Done
libsane is already the newest version (1.0.27+
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:
The following packages have unmet dependencies:
libsane1 : Depends: libsane-common (= 1.0.27-
E: Unable to correct problems, you have held broken packages.
but no success
Thanks in advance for your answer and time
Phil
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- Ubuntu xsane Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
|
Revision history for this message
|
#1 |
What is the output of the commands
uname -a
lsb_release -crid
sudo apt-get update
sudo dpkg --audit
apt-cache policy xsane libsane1 libsane-common
apt-get --simulate dist-upgrade
|
Revision history for this message
|
#2 |
Hi, here it is:
$ uname -a
Linux aptiva-linux 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 i686 i686 i686 GNU/Linux
$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 17.10
Release: 17.10
Codename: artful
$ sudo apt-get update
[sudo] password for phil:
Get:1 http://
Hit:2 http://
Hit:3 http://
Hit:4 http://
Get:5 http://
Fetched 72.5 kB in 0s (114 kB/s)
Reading package lists... Done
$ sudo dpkg --audit
phil@aptiva-
$ apt-cache policy xsane libsane1 libsane-common
xsane:
Installed: (none)
Candidate: 0.999-5ubuntu2
Version table:
0.999-5ubuntu2 500
500 http://
libsane1:
Installed: (none)
Candidate: 1.0.27-
Version table:
1.
500 http://
libsane-common:
Installed: 1.0.27+
Candidate: 1.0.27+
Version table:
*** 1.0.27+
100 /var/lib/
1.
500 http://
$ apt-get --simulate dist-upgrade
NOTE: This is only a simulation!
apt-get needs root privileges for real execution.
Keep also in mind that locking is deactivated,
so don't depend on the relevance to the real current situation!
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
colord simple-scan
0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded.
Thank you
Phil
|
Revision history for this message
|
#3 |
Try the following command:
sudo apt-get install xsane libsane-
and report the results.
|
Revision history for this message
|
#4 |
Hi,
$ sudo apt-get install xsane libsane-
[sudo] password for phil:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following additional packages will be installed:
colord libsane1 simple-scan xsane-common
Suggested packages:
colord-
Recommended packages:
sane-utils
The following packages will be REMOVED:
libsane libsane-dev sane-utils
The following NEW packages will be installed:
libsane1 xsane xsane-common
The following packages will be upgraded:
colord simple-scan
The following packages will be DOWNGRADED:
libsane-common
2 upgraded, 3 newly installed, 1 downgraded, 3 to remove and 0 not upgraded.
Need to get 3140 kB/4515 kB of archives.
After this operation, 11.7 MB disk space will be freed.
Do you want to continue? [Y/n] y
Get:1 http://
Get:2 http://
Get:3 http://
Get:4 http://
Get:5 http://
Fetched 3140 kB in 1s (3102 kB/s)
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LC_TIME = "fr_FR.UTF-8",
LC_MONETARY = "fr_FR.UTF-8",
LC_ADDRESS = "fr_FR.UTF-8",
LC_TELEPHONE = "fr_FR.UTF-8",
LC_NAME = "fr_FR.UTF-8",
LC_MEASUREMENT = "fr_FR.UTF-8",
LC_IDENTIFICATION = "fr_FR.UTF-8",
LC_NUMERIC = "fr_FR.UTF-8",
LC_PAPER = "fr_FR.UTF-8",
LANG = "en_US.UTF-8"
are supported and installed on your system.
perl: warning: Falling back to a fallback locale ("en_US.UTF-8").
locale: Cannot set LC_ALL to default locale: No such file or directory
(Reading database ... 411227 files and directories currently installed.)
Removing sane-utils (1.0.27+
(Reading database ... 411213 files and directories currently installed.)
Preparing to unpack .../colord_
Unpacking colord (1.3.3-2build1) over (1.3.3-2) ...
(Reading database ... 411213 files and directories currently installed.)
Removing libsane-dev (1.0.27+
dpkg: libsane:i386: dependency problems, but removing anyway as you requested:
simple-scan depends on libsane (>= 1.0.24); however:
Package libsane:i386 is to be removed.
Removing libsane:i386 (1.0.27+
dpkg: warning: downgrading libsane-common from 1.0.27+
(Reading database ... 410758 files and directories currently installed.)
Preparing to unpack .../libsane-
Unpacking libsane-common (1.0.27-
Selecting previously unselected package libsane1:i386.
Preparing to unpack .../libsane1_
Unpacking libsane1:i386 (1.0.27-
Preparing to unpack .../simple-
Unpacking simple-scan (3.26.1-0ubuntu1) over (3.24.0-0ubuntu1) ...
Selecting previously unselected package xsane-common.
Preparing to unpack .../xsane-
Unpacking xsane-common (0.999-5ubuntu2) ...
Selecting previously unselected package xsane.
Preparing to unpack .../xsane_
Unpacking xsane (0.999-5ubuntu2) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Setting up xsane-common (0.999-5ubuntu2) ...
Processing triggers for desktop-file-utils (0.23-1ubuntu3) ...
Processing triggers for libglib2.0-0:i386 (2.54.1-1ubuntu1) ...
Setting up libsane-common (1.0.27-
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Installing new version of config file /etc/sane.
Processing triggers for bamfdaemon (0.5.3+
Rebuilding /usr/share/
Processing triggers for libc-bin (2.26-0ubuntu2) ...
Processing triggers for udev (234-2ubuntu12.1) ...
Processing triggers for doc-base (0.10.7) ...
Processing 1 removed doc-base file, 1 added doc-base file...
Registering documents with scrollkeeper...
Processing triggers for man-db (2.7.6.1-2) ...
Setting up libsane1:i386 (1.0.27-
Processing triggers for gnome-menus (3.13.3-6ubuntu5) ...
Processing triggers for dbus (1.10.22-1ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.17-1) ...
Setting up xsane (0.999-5ubuntu2) ...
Setting up simple-scan (3.26.1-0ubuntu1) ...
Setting up colord (1.3.3-2build1) ...
colord.service is a disabled or a static unit, not starting it.
Processing triggers for libc-bin (2.26-0ubuntu2) ...
seems better for the installation step however xsane does'nt find any device at startup. One message when runs from command line:
/usr/share/
I also an hp-check and the result is:
---
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libsane-dev' package is missing/
error: 'libcups2' package is missing/
Missing Optional Dependencies
-------
error: 'sane-utils' package is missing/
Total Errors: 3
Total Warnings: 0
---
Thank you
|
Revision history for this message
|
#5 |
What do you get for the command
apt-get --simulate install libsane-dev libcups2 sane-utils
|
Revision history for this message
|
#6 |
Hi,
I really apologize for delay, was abroad for my job.
$ apt-get --simulate install libsane-dev libcups2 sane-utils
NOTE: This is only a simulation!
apt-get needs root privileges for real execution.
Keep also in mind that locking is deactivated,
so don't depend on the relevance to the real current situation!
Reading package lists... Done
Building dependency tree
Reading state information... Done
libcups2 is already the newest version (2.2.4-7ubuntu2).
Suggested packages:
libsane-
The following NEW packages will be installed:
libsane-dev sane-utils
0 upgraded, 2 newly installed, 0 to remove and 11 not upgraded.
Inst libsane-dev (1.0.27-
Inst sane-utils (1.0.27-
Conf libsane-dev (1.0.27-
Conf sane-utils (1.0.27-
$ sudo apt-get --simulate install libsane-dev libcups2 sane-utils
[sudo] password for phil: debug3: Received SSH2_MSG_IGNORE
Reading package lists... Done
Building dependency tree
Reading state information... Done
libcups2 is already the newest version (2.2.4-7ubuntu2).
Suggested packages:
libsane-
The following NEW packages will be installed:
libsane-dev sane-utils
0 upgraded, 2 newly installed, 0 to remove and 11 not upgraded.
Inst libsane-dev (1.0.27-
Inst sane-utils (1.0.27-
Conf libsane-dev (1.0.27-
Conf sane-utils (1.0.27-
seems mean that the command should be run without the --simulate option. Right ?
Phil
|
Revision history for this message
|
#7 |
yes, the simulation looks promising, now execute
sudo apt-get libsane-dev libcups2 sane-utils
and then re-execute hp-check and copy/paste all output.
|
Revision history for this message
|
#8 |
Hi,
seems the verb install was missing ;-) no problem of course
first step : ok
second step : no scan devices found so I have done :
step2 A : hp-check as root
step2 B : hp-check as user
step2 C : hp-check as su from user
I have another computer running ubuntu 14.04.5 LTS and it works with no problem with the scanne (I made several scans today)
*******
$ sudo apt-get install libsane-dev libcups2 sane-utils
Reading package lists... Done
Building dependency tree
Reading state information... Done
libcups2 is already the newest version (2.2.4-7ubuntu2).
Suggested packages:
libsane-
The following NEW packages will be installed:
libsane-dev sane-utils
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 2376 kB of archives.
After this operation, 14.8 MB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://
Get:2 http://
Fetched 2376 kB in 0s (3351 kB/s)
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
LANGUAGE = (unset),
LC_ALL = (unset),
LC_TIME = "fr_FR.UTF-8",
LC_MONETARY = "fr_FR.UTF-8",
LC_ADDRESS = "fr_FR.UTF-8",
LC_TELEPHONE = "fr_FR.UTF-8",
LC_NAME = "fr_FR.UTF-8",
LC_MEASUREMENT = "fr_FR.UTF-8",
LC_IDENTIFICATION = "fr_FR.UTF-8",
LC_NUMERIC = "fr_FR.UTF-8",
LC_PAPER = "fr_FR.UTF-8",
LANG = "en_US.UTF-8"
are supported and installed on your system.
perl: warning: Falling back to a fallback locale ("en_US.UTF-8").
locale: Cannot set LC_ALL to default locale: No such file or directory
Preconfiguring packages ...
Selecting previously unselected package libsane-dev:i386.
(Reading database ... 411076 files and directories currently installed.)
Preparing to unpack .../libsane-
Unpacking libsane-dev:i386 (1.0.27-
Selecting previously unselected package sane-utils.
Preparing to unpack .../sane-
Unpacking sane-utils (1.0.27-
Processing triggers for ureadahead (0.100.0-20) ...
Setting up libsane-dev:i386 (1.0.27-
Processing triggers for systemd (234-2ubuntu12.1) ...
Processing triggers for man-db (2.7.6.1-2) ...
Setting up sane-utils (1.0.27-
Installing new version of config file /etc/default/saned ...
Installing new version of config file /etc/init.d/saned ...
locale: Cannot set LC_ALL to default locale: No such file or directory
Adding user saned to group scanner
Processing triggers for ureadahead (0.100.0-20) ...
Processing triggers for systemd (234-2ubuntu12.1) ...
*******
# hp-check
Saving output in log file: /root/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
-/usr/share/
\/usr/share/
warning: 12-17.10 version is not supported. Using 12-17.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 GNU/Linux
Host: aptiva-linux
Proc: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 GNU/Linux
Distribution: 12 17.10
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 17.10 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1509795256
pending_
latest_
[last_used]
device_uri = "hp:/net/
printer_name = Photosmart_2600_2
working_dir = .
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 11/11/17 18:28:42
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
python-xml Python XML libraries REQUIRED - 2.2.3 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.26 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.14 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.4 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.4 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.14 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.21 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.4 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.1 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
/usr/share/
/usr/share/
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.10.22 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.17.10 OK -
cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Photosmart_2600
---------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Photosmart 2600 Series, hpcups 3.16.3
Printer status: printer Photosmart_2600 is idle. enabled since Fri 21 Dec 2012 11:17:00 AM CET
Communication status: Good
Photosmart_2600_fax
-------------------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax hpcups
Printer status: printer Photosmart_2600_fax is idle. enabled since Fri 21 Dec 2012 11:16:59 AM CET
Communication status: Good
--------------
| PERMISSION |
--------------
No errors or warnings.
Done.
*******
$ hp-check
Saving output in log file: /home/phil/
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
-
(process:26488): Gtk-WARNING **: Locale not supported by C library.
Using the fallback 'C' locale.
/usr/share/
\
(process:26522): Gdk-WARNING **: locale not supported by C library
(process:26522): Gtk-WARNING **: Locale not supported by C library.
Using the fallback 'C' locale.
/usr/share/
warning: 12-17.10 version is not supported. Using 12-17.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 GNU/Linux
Host: aptiva-linux
Proc: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 GNU/Linux
Distribution: 12 17.10
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 17.10 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1509795256
pending_
latest_
[last_used]
device_uri = "hp:/net/
printer_name = Photosmart_2600_2
working_dir = .
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 11/11/17 18:45:21
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
python-xml Python XML libraries REQUIRED - 2.2.3 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.26 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.14 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.14 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.21 OK -
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
network network -wget OPTIONAL - 1.19.1 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
(process:26697): Gdk-WARNING **: locale not supported by C library
(process:26697): Gtk-WARNING **: Locale not supported by C library.
Using the fallback 'C' locale.
/usr/share/
(process:26698): Gdk-WARNING **: locale not supported by C library
(process:26698): Gtk-WARNING **: Locale not supported by C library.
Using the fallback 'C' locale.
/usr/share/
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.10.22 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.17.10 OK -
cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Photosmart_2600
---------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer Photosmart_2600 is idle. enabled since Fri Dec 21 11:17:00 2012
Communication status: Good
Photosmart_2600_fax
-------------------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer status: printer Photosmart_2600_fax is idle. enabled since Fri Dec 21 11:16:59 2012
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libcups2' package is missing/
Missing Optional Dependencies
-------
None
Total Errors: 1
Total Warnings: 0
Done.
*******
$ cat test.log
$ sudo hp-check
Saving output in log file: /media/phil/Disque D/famille/
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if
the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
-Invalid MIT-MAGIC-COOKIE-1 key/usr/
warnings.
\Invalid MIT-MAGIC-COOKIE-1 key
(xsane:27127): Gtk-WARNING **: cannot open display: :0
warning: 12-17.10 version is not supported. Using 12-17.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 GNU/Linux
Host: aptiva-linux
Proc: 4.13.0-16-generic #19-Ubuntu SMP Wed Oct 11 18:33:49 UTC 2017 GNU/Linux
Distribution: 12 17.10
Bitness: 32 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 17.10 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1509795256
pending_
latest_
[last_used]
device_uri = "hp:/net/
printer_name = Photosmart_2600_2
working_dir = .
[settings]
systray_visible = 0
systray_messages = 0
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 11/11/2017 18:48:24
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
python-xml Python XML libraries REQUIRED - 2.2.3 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.26 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.14 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.4 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.4 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.14 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.17.10 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.10 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.21 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.4 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.1 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
Invalid MIT-MAGIC-COOKIE-1 key
(xsane:27302): Gtk-WARNING **: cannot open display: :0
Invalid MIT-MAGIC-COOKIE-1 key
(xsane:27303): Gtk-WARNING **: cannot open display: :0
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
dbus DBus - Message bus system REQUIRED - 1.10.22 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.17.10 OK -
cupsext CUPS-Extension REQUIRED - 3.17.10 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Photosmart_2600
---------------
Type: Printer
Device URI: hp:/net/
PPD: /etc/cups/
PPD Description: HP Photosmart 2600 Series, hpcups 3.16.3
Printer status: printer Photosmart_2600 is idle. enabled since Fri 21 Dec 2012 11:17:00 AM CET
Communication status: Good
Photosmart_2600_fax
-------------------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax hpcups
Printer status: printer Photosmart_2600_fax is idle. enabled since Fri 21 Dec 2012 11:16:59 AM CET
Communication status: Good
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
None
Missing Optional Dependencies
-------
error: 'gtk2-engines-
error: 'xsane' package is missing/
Total Errors: 1
Total Warnings: 0
Done.
hope this helps
Many many thanks for your time, patience and answer
Phil
|
Revision history for this message
|
#9 |
forgot these information (regarding the results) :
$ dpkg -l gtk2-engines-pixbuf
Desired=
| Status=
|/ Err?=(none)
||/ Name Version Architecture Description
+++-===
ii gtk2-engines-
$ dpkg -l xsane
Desired=
| Status=
|/ Err?=(none)
||/ Name Version Architecture Description
+++-===
ii xsane 0.999-5ubuntu2 i386 featureful graphical frontend for SANE (Scanner Access Now Easy)
|
Revision history for this message
|
#10 |
I also test a print (test page) from the HPLIP : ok
a scan failed from this tool however the message displays in a new window :
"failed to open deice 'hpaio:
I can share the screenshot if needed
Phil
|
Revision history for this message
|
#11 |
A remark:
According to an answer in https:/
"Ubuntu 17.10 is not yet supported by HPLIP. Kindly wait for the next release for this support"
Can you help with this problem?
Provide an answer of your own, or ask Phil for more information if necessary.
