Why do I get this message when trying to scan? Failed to open device hpaio:/usb/Deskjet_F4200_Series?=serialCN8AL1H30K0SB'Y: Device Busy

Asked by Melinda on 2009-01-28

Why do I get this message when trying to scan? Failed to open device hpaio:/usb/Deskjet_F4200_Series?=serialCN8AL1H30K0SB'Y: Device Busy

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu xsane Edit question
Assignee:
No assignee Edit question
Solved by:
Melinda
Solved:
2009-01-29
Last query:
2009-01-29
Last reply:
2009-01-29

This question was reopened

Andre Mangan (kyphi) said : #1

Do you have Xsane installed, Melinda?

You need that to be able to scan. If you do not have it installed, go to Applications, Add/Remove and look for XSane Image Scanner. Place a tick into the box next to it and then click on "Apply Changes".

Hi!  Yes I have it and now I'm able to see it like I would before.  I just think I pressed a wrong button or something. I press scan and the scanning screen shows up but I don't see the scan button.  I'm just able to see alot of Icons for adjusting color.  Also I see the following flatbed,  color,  full color range,  150.  Bye!

--- On Wed, 1/28/09, Andre Mangan <email address hidden> wrote:
From: Andre Mangan <email address hidden>
Subject: Re: [Question #58945]: Why do I get this message when trying to scan? Failed to open device hpaio:/usb/Deskjet_F4200_Series?=serialCN8AL1H30K0SB'Y: Device Busy
To: <email address hidden>
Date: Wednesday, January 28, 2009, 5:35 PM

Your question #58945 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/58945

    Status: Open => Answered

Andre Mangan proposed the following answer:
Do you have Xsane installed, Melinda?

You need that to be able to scan. If you do not have it installed, go
to Applications, Add/Remove and look for XSane Image Scanner. Place a
tick into the box next to it and then click on "Apply Changes".

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/58945/+confirm?answer_id=0

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/58945

You received this question notification because you are a direct
subscriber of the question.

Andre Mangan (kyphi) said : #3

On the screen that you mentioned, click on "Window" and then tick on "Show Preview". That will open yet another screen that will let you ask for a preview of what you are scanning. If the preview is satisfactory, then you can click on the "Scan" button on your first screen.

I have a pdf file (181KB) that describes the scanning procedure in detail. Your Evince Document Viewer (part of the standard installation) would open it. If you would like me to send it to you, please say.

 I pressed show preview,  it opened another window, then I  pressed acquire preview.  It showed me the preview but I still cannot see the scan button on the other page.  If you don't mind I would like you to send the pdf file (181KB) that describes the scanning procedure.  Thanks for help.  Bye!
--- On Wed, 1/28/09, Andre Mangan <email address hidden> wrote:
From: Andre Mangan <email address hidden>
Subject: Re: [Question #58945]: Why do I get this message when trying to scan? Failed to open device hpaio:/usb/Deskjet_F4200_Series?=serialCN8AL1H30K0SB'Y: Device Busy
To: <email address hidden>
Date: Wednesday, January 28, 2009, 6:35 PM

Your question #58945 on Ubuntu changed:
https://answers.launchpad.net/ubuntu/+question/58945

    Status: Open => Answered

Andre Mangan proposed the following answer:
On the screen that you mentioned, click on "Window" and then tick on
"Show Preview". That will open yet another screen that will let you
ask
for a preview of what you are scanning. If the preview is satisfactory,
then you can click on the "Scan" button on your first screen.

I have a pdf file (181KB) that describes the scanning procedure in
detail. Your Evince Document Viewer (part of the standard installation)
would open it. If you would like me to send it to you, please say.

--
If this answers your question, please go to the following page to let us
know that it is solved:
https://answers.launchpad.net/ubuntu/+question/58945/+confirm?answer_id=2

If you still need help, you can reply to this email or go to the
following page to enter your feedback:
https://answers.launchpad.net/ubuntu/+question/58945

You received this question notification because you are a direct
subscriber of the question.

My problem was solved. Thanks!

Andre Mangan (kyphi) said : #6

Hello Marco,

I received your message. What can I do for you?

Cheers,
Andre