Ubuntu
xorg package

Alps Touchpad not working on Ubuntu 8.10 Intrepid Ibex

Asked by M Prasanna

I have installed ubuntu 8.10(intrepid) on my HP Pavilion laptop. My touchpad is not working at all. However, if I run Ubuntu from the Live CD, the touchpad is working perfectly well. The buttons for left and right click work at all times( even if I disable the touchpad using gsynaptics). My Alps Glidepoint Touchpad is recognized as one of the input devices. What I believe is that the system is unable to recognize the touchpad as a touchpad, and is recognizing it as a mouse instead( or some other input device). The contents of my xorg.conf file are as follows:

# xorg.conf (X.Org X Window System server configuration file)
#
# This file was generated by dexconf, the Debian X Configuration tool, using
# values from the debconf database.
#
# Edit this file with caution, and see the xorg.conf manual page.
# (Type "man xorg.conf" at the shell prompt.)
#
# This file is automatically updated on xserver-xorg package upgrades *only*
# if it has not been modified since the last upgrade of the xserver-xorg
# package.
#
# Note that some configuration settings that could be done previously
# in this file, now are automatically configured by the server and settings
# here are ignored.
#
# If you have edited this file but would like it to be automatically updated
# again, run the following command:
# sudo dpkg-reconfigure -phigh xserver-xorg

Section "Device"
 Identifier "Configured Video Device"
 Option "UseFBDev" "true"
EndSection

Section "Monitor"
 Identifier "Configured Monitor"
EndSection

Section "Screen"
 Identifier "Default Screen"
 Monitor "Configured Monitor"
 Device "Configured Video Device"
EndSection

Strangely enough, there is no section for serverlayout or InputDevice.

If I try out the command: "xinput list", I get the following code:

"Virtual core keyboard" id=0 [XKeyboard]
 Num_keys is 248
 Min_keycode is 8
 Max_keycode is 255
"Virtual core pointer" id=1 [XPointer]
 Num_buttons is 32
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is 0
  Max_value is -1
  Resolution is 0
 Axis 1 :
  Min_value is 0
  Max_value is -1
  Resolution is 0
"Mouseemu virtual mouse" id=2 [XExtensionPointer]
 Num_buttons is 32
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is -1
  Max_value is -1
  Resolution is 1
 Axis 1 :
  Min_value is -1
  Max_value is -1
  Resolution is 1
"Mouseemu virtual keyboard" id=3 [XExtensionKeyboard]
 Num_keys is 248
 Min_keycode is 8
 Max_keycode is 255
"AlpsPS/2 ALPS GlidePoint" id=4 [XExtensionPointer]
 Num_buttons is 12
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is 0
  Max_value is -1
  Resolution is 1
 Axis 1 :
  Min_value is 0
  Max_value is -1
  Resolution is 1
"Video Bus" id=5 [XExtensionKeyboard]
 Num_keys is 248
 Min_keycode is 8
 Max_keycode is 255
"USB Mouse" id=6 [XExtensionPointer]
 Num_buttons is 32
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is -1
  Max_value is -1
  Resolution is 1
 Axis 1 :
  Min_value is -1
  Max_value is -1
  Resolution is 1

I have also tried adding the section "InputDevice" but to no avail.
I have SHMConfig on, thanks to the official documentation.
If i type "tpconfig" in the terminal, I get this output:

Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).

If I type "cat /proc/bus/input/devices" in the terminal, i get this output:

I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/devices/virtual/input/input0
U: Uniq=
H: Handlers=mouse0 event0
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input1
U: Uniq=
H: Handlers=kbd event1
B: EV=120013
B: KEY=20000 0 28 0 0 0 0 5004 2100003 83803078 f900d401 feffffdf ffefffff ffffffff ffffffff
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0002 Version=0000
N: Name="Power Button (FF)"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input3
U: Uniq=
H: Handlers=event3
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button (CM)"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0E:00/input/input4
U: Uniq=
H: Handlers=kbd event4
B: EV=3
B: KEY=4000 0 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:08/input/input5
U: Uniq=
H: Handlers=kbd event5
B: EV=3
B: KEY=3f000b 0 0 0 0 0 0 0

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/devices/platform/pcspkr/input/input6
U: Uniq=
H: Handlers=kbd event6
B: EV=40001
B: SND=6

I: Bus=0003 Vendor=04f2 Product=b016 Version=0604
N: Name="HP Webcam"
P: Phys=usb-0000:00:1d.7-5
S: Sysfs=/devices/pci0000:00/0000:00:1d.7/usb7/7-5/7-5:1.0/input/input7
U: Uniq=
H: Handlers=event7
B: EV=3
B: KEY=1 0 0 0 0 0 0 0 0

I: Bus=0011 Vendor=0002 Product=0008 Version=0000
N: Name="PS/2 Mouse"
P: Phys=isa0060/serio4/input1
S: Sysfs=/devices/platform/i8042/serio4/input/input8
U: Uniq=
H: Handlers=mouse1 event8
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0002 Product=0008 Version=7321
N: Name="AlpsPS/2 ALPS GlidePoint"
P: Phys=isa0060/serio4/input0
S: Sysfs=/devices/platform/i8042/serio4/input/input9
U: Uniq=
H: Handlers=mouse2 event9
B: EV=f
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: REL=3
B: ABS=1000003

I: Bus=0006 Vendor=001f Product=001f Version=0000
N: Name="Mouseemu virtual keyboard"
P: Phys=
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=kbd event10
B: EV=100003
B: KEY=1ffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff

I: Bus=0006 Vendor=001f Product=001e Version=0000
N: Name="Mouseemu virtual mouse"
P: Phys=
S: Sysfs=/devices/virtual/input/input11
U: Uniq=
H: Handlers=mouse3 event11
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=103

I: Bus=0003 Vendor=15d9 Product=0a37 Version=0110
N: Name="USB Mouse"
P: Phys=usb-0000:00:1d.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1:1.0/input/input12
U: Uniq=
H: Handlers=mouse4 event12
B: EV=17
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=103
B: MSC=10

Please help me out as soon as possible.

Thanks in advance.

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Revision history for this message
M Prasanna (prasanna2991) said : 		#1

The xorg.conf file is same on both Live CD and installed edition

Revision history for this message
Bernhard (b.a.koenig) said : 		#2

Is it enabled? Go to "System" "Preferences" "Mouse" and then go to the "Touchpad" tab.

Revision history for this message
M Prasanna (prasanna2991) said : 		#3

"
 Bernhard said 7 minutes ago:

Is it enabled? Go to "System" "Preferences" "Mouse" and then go to the "Touchpad" tab.
"

yes it is enabled right now

Revision history for this message
Tom (tom6) said : 		#4

Have you tried the LiveCd of any other distros? If another one works then maybe it'd give a clue how to configure the xorg.conf? I'd go for Wolvix as the new 2.0beta release is generating some excitement so might be interesting to try out anyway. Also their Wolvix Cub 1.1.0 is slackware based but easy to use - trying a non-debian distro might help get an xorg.conf that works if the Ubuntu (Debian based) one doesn't in this case for your hardware

http://distrowatch.com/table.php?distribution=wolvix

Good luck and regards from
Tom :)

Revision history for this message
M Prasanna (prasanna2991) said : 		#5

Thanks for your suggestion Tom. Unfortunately I have a dialup connection and I am not in a position to try out other software. Any other way of solving this problem will be appreciated very much. Thanks for your attempt to help me Tom.

Revision history for this message
Bernhard (b.a.koenig) said : 		#6

Sorry, but I don't know much about this particular problem. Maybe you can post it as a bug and make sure to assign the package "xorg" to the bug, so that the xorg developers are notified. Maybe they can help you better.

Revision history for this message
Tom (tom6) said : 		#7

I cheekily used the "make this into a bu-report link at the top of the page. Could M Prasanna go up to the top taskbar and click on

System - Administration - Hardware Testing

at the end of the test it needs your email address to help with feedback.
Good luck and regards from
Tom :)

Revision history for this message
M Prasanna (prasanna2991) said : 		#8

Thanks a lot for your help Tom!!! You too Bernhard.

Revision history for this message
Tom (tom6) said : 		#9

I think Bernhard has been the most help, but thanks, it's appreciated :)
The hardware test rarely gets any feedback but it's worth doing. I just hope Bernhard or someone has something else that's worth trying

Good luck and regards from
Tom :)

Revision history for this message
M Prasanna (prasanna2991) said : 		#10

Tom:
I hope someone comes up with a solution for this problem. I am forced to use my USB mouse which is not working properly(hardware defect) :(. I have given the hardware test as well.

Revision history for this message
yandjh dikf (faulke83) said : 		#11

Its the same issue that I was facing there two years ago but you can see here https://proremovalsyork.co.uk/ now its working well in ubuntu.

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