Sunken screen with laptop in top left corner

Asked by Margaret Mackintosh on 2012-12-11

Husband was working online when one of our cats walked across it. Now we have a sunken screen with laptop in a pink box in the top left corner. I think it is just a display issue but I don't know how to get a full screen back as the laptop box covers the close, minature and enlarge buttons and putting the mouse over where the enlarge button should be and clicking on it does not do a thing. For awhile the panel also disappeared but I have it back by going to a small resolution. I don't have it in the normal settings. Sure would like to know how to get the screen back to normal.

Question information

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Ubuntu xorg Edit question
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Solved by:
Margaret Mackintosh
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

Does the system have a make and model?
What is the output of:

sudo lshw -C display; lsb_release -a; uname -a

Thanks

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#2

Hi,

Have not tried your suggestion yet. What I did do is get the Display Screen up and clicked different options. The last I clicked 'Mirror', 'Apply' and then 'keep this configuation. So now I only have one screen (which was my other question) and I have the panel/launcher back. But, the browser when it comes up still covers only 3/4 of the screen into of having a full screen. So that is really the only problem that I now have.

Just did what actionparsnip suggested and this is what came up:

~$ sudo lshw-C display; lsb_release -a; uname -a
[sudo] password for margaret:
sudo: lshw-C: command not found
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux margaret-Z62FM 3.2.0-34-generic-pae #53-Ubuntu SMP Thu Nov 15 11:11:12 UTC 2012 i686 i686 i386 GNU/Linux

Margaret

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#3

The above result is incomplete (take care of spaces when you type the suggested command)
Better to copy from here and paste into terminal the row below:

sudo lshw -C display; lsb_release -a; uname -a

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#4

Hi,

Did as suggested below, and this is what came up:

margaret@margaret-Z62FM:~$ sudo lshw -C display; lsb_release -a; uname -a
[sudo] password for margaret:
Sorry, try again.
[sudo] password for margaret:
  *-display:0
       description: VGA compatible controller
       product: Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:16 memory:feb80000-febfffff ioport:ec00(size=8) memory:d0000000-dfffffff memory:feb40000-feb7ffff
  *-display:1 UNCLAIMED
       description: Display controller
       product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2.1
       bus info: pci@0000:00:02.1
       version: 03
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: latency=0
       resources: memory:fea80000-feafffff
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux margaret-Z62FM 3.2.0-34-generic-pae #53-Ubuntu SMP Thu Nov 15 11:11:12 UTC 2012 i686 i686 i386 GNU/Linux
margaret@margaret-Z62FM:~$

Hope the above helps

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Tue, 11 Dec 2012 06:01:37 +0000
>
> Your question #216463 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/216463
>
> Status: Open => Needs information
>
> marcobra (Marco Braida) requested more information:
> The above result is incomplete (take care of spaces when you type the suggested command)
> Better to copy from here and paste into terminal the row below:
>
> sudo lshw -C display; lsb_release -a; uname -a
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

What is the output of:

sudo dmidecode -t 1; apt-cache policy xserver-xorg-video-intel

Thanks

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#6

Hi,

The results of the commands below is this:

margaret@margaret-Z62FM:~$ sudo dmidecode -t 1; apt-cache policy xserver-xorg-video-intel
[sudo] password for margaret:
# dmidecode 2.11
SMBIOS 2.4 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
    Manufacturer: ASUSTeK Computer Inc.
    Product Name: Z62FM
    Version: 1.0
    Serial Number: SSN12345678901234567
    UUID: CE2E81DC-035A-B900-0B00-001BFC299D8C
    Wake-up Type: Power Switch
    SKU Number:
    Family:

xserver-xorg-video-intel:
  Installed: 2:2.17.0-1ubuntu4.2
  Candidate: 2:2.17.0-1ubuntu4.2
  Version table:
 *** 2:2.17.0-1ubuntu4.2 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
        100 /var/lib/dpkg/status
     2:2.17.0-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ precise/main i386 Packages
margaret@margaret-Z62FM:~$

What does this have to do with a screen not full sized?

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Tue, 11 Dec 2012 13:11:28 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Needs information
>
> actionparsnip requested more information:
> What is the output of:
>
> sudo dmidecode -t 1; apt-cache policy xserver-xorg-video-intel
>
> Thanks
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#7

run:

sudo wget -O /etc/X11/xorg.conf https://dl.dropbox.com/u/8850924/xorg.conf

then reboot to test, if you get no display, reboot and hold SHIFT, select recovery mode and select root, you can now run:

mv /etc/X11/xorg.conf /etc/X11/xorg.conf_old; reboot

note the X in X11 is capitalized (important).

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#8

Hi,

I am not sure I won't to try this and lose what I have. Believe me that is no fun, have happened before. But, thanks anyway.

Margaret
> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Wed, 12 Dec 2012 12:55:58 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> run:
>
> sudo wget -O /etc/X11/xorg.conf
> https://dl.dropbox.com/u/8850924/xorg.conf
>
> then reboot to test, if you get no display, reboot and hold SHIFT,
> select recovery mode and select root, you can now run:
>
> mv /etc/X11/xorg.conf /etc/X11/xorg.conf_old; reboot
>
> note the X in X11 is capitalized (important).
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463/+confirm?answer_id=6
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

You don't lose anything, it adds an Xorg config file, which you can easily roll out. How does this 'lose everyting'? In ANY way..?

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#10

What kind of file is this?

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Wed, 12 Dec 2012 20:35:54 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> You don't lose anything, it adds an Xorg config file, which you can
> easily roll out. How does this 'lose everyting'? In ANY way..?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463/+confirm?answer_id=8
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#11

Its a text file

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#12

Hi,

I just ran in a terminal the command you asked several days ago. This is what I got:

margaret@margaret-Z62FM:~$ sudo wget -O /etc/X11/xorg.conf
[sudo] password for margaret:
wget: missing URL
Usage: wget [OPTION]... [URL]...

Try `wget --help' for more options.
margaret@margaret-Z62FM:~$

Doesn't look like much there.

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Wed, 12 Dec 2012 21:45:55 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Its a text file
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463/+confirm?answer_id=10
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#13

It's all one command

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#14

Hi,

I again put it in just like you had it wrote and this is what came up:

margaret@margaret-Z62FM:~$ sudo wget -O /etc/X11/xorg.conf
[sudo] password for margaret:
wget: missing URL
Usage: wget [OPTION]... [URL]...

Tried running it all in one whole line (no spaces) and nothing came up at all.

This is all I get.

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Thu, 13 Dec 2012 15:51:03 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> It's all one command
>

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#15

Run:
sudo wget -O /etc/X11/xorg.conf https://dl.dropbox.com/u/8850924/xorg.conf

Not:
sudo wget -O /etc/X11/xorg.conf

It's one big command.....

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#16

Hi,

The 2 lines of command look the same both to my husband and myself. This is what I get when I enter:
sudo wget -O /etc/X11/xorg.conf in a terminal:

margaret@margaret-Z62FM:~$ sudo wget -O /etc/X11/xorg.conf
wget: missing URL
Usage: wget [OPTION]... [URL]...

Try `wget --help' for more options.
margaret@margaret-Z62FM:~$

I dig try the 'wget --help' and in the long drop down list of commands there is under Downloads the '-O'. Says it is to open files. But all I get is the above.

Margaret

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Thu, 13 Dec 2012 18:41:24 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Run:
> sudo wget -O /etc/X11/xorg.conf https://dl.dropbox.com/u/8850924/xorg.conf
>
> Not:
> sudo wget -O /etc/X11/xorg.conf
>
> It's one big command.....
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463/+confirm?answer_id=14
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#17

Hi,

What files are you wanting me to open?

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #216463]: Sunken screen with laptop in top left corner
> Date: Thu, 13 Dec 2012 18:41:24 +0000
>
> Your question #216463 on xorg in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> Status: Open => Answered
>
> actionparsnip proposed the following answer:
> Run:
> sudo wget -O /etc/X11/xorg.conf https://dl.dropbox.com/u/8850924/xorg.conf
>
> Not:
> sudo wget -O /etc/X11/xorg.conf
>
> It's one big command.....
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463/+confirm?answer_id=14
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/xorg/+question/216463
>
> You received this question notification because you asked the question.

Revision history for this message
Margaret Mackintosh (mackintosh-margaret) said :
#18

Hi,

I want to thank actionparsnip for trying to help to enlarge my browser. It is still the same. But, no problem will live with it. At least it does work, just not full screen. Thanks a lot everyone.