Bug or Virus in Open Office and terminal window

Asked by kaphar

There appears to be a bug or virus in Open Office Document Application. Also, the mouse pointer is lost in terminal window and/or the keys get reversed. A bug report would be issued but it is not possible to identify the "package" that has to be used to report the bug. How does one find the package information needed to report a bug or virus?
On the positive side, Ubuntu is Okay to work with and should provide a great platform for future development in a number of industries and applications.

Thanks for the previous information.

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actionparsnip (andrew-woodhead666) said :
#1

if the bug is with openoffice then run:

ubuntu-bug openoffice.org

and it will start the ball rolling.

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marcus aurelius (adbiz) said :
#2

Are you sure it's a bug or virus?

Is the cursor and reversed key problem a result of openoffice? Or are they separate from openoffice?

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kaphar (captain-harry) said :
#3

The cursor disappearance is unrelated to the Open Office problem. I am
not sure what the problem is in OO. It may be a bug or it may be a
virus. It manifests itself by shutting down the pc in a very nasty
way....it just shuts it off. I have run memory tests over a period of
days and found no memory problems or other things that can cause this,
like overheating, etc. To make things worse, my screen goes blank for
about one second every now and then. Please note that this is not
happening with another operating system (one who shall not be named).
So I have questions but not much to go on.
Thanks

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marcus aurelius (adbiz) said :
#4

what's causing the computer to shut down could be two things.
1) a virus, like you mentioned, or
2) a bad sector on your hard drive which corrupted openoffice (i get this problem sometimes)

you can download clamav from synaptic package manager to check for virii.

i forget the command to check the health of your hard drive.

Can you help with this problem?

Provide an answer of your own, or ask kaphar for more information if necessary.

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