Ubuntu 11.04 not recognizing usb 3.0 device

Asked by Pedro Cunha on 2011-10-23

seltor@ubuntu:~$ uname -a
Linux ubuntu 2.6.38-11-generic #50-Ubuntu SMP Mon Sep 12 21:17:25 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

I have an Asus N53J which has a 3.0 usb port. Works on Windows 7 perfectly (just tried it), doesn't work on Ubuntu. If i plug my device in a ubs 2.0 port, it works fine.

How do I solve this? I wanted to make my external hd my backup drive, but I wanted the speed of 3.0.

Thanks!

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Jacobsallan (jacobsallan) said :
#1

Does this describe your problem?

Oneiric current, USB 3 capable External Box with a 3.5 sata disk inside doesn't work when attached to USB 3 port, works perfect on USB 2 port. AsRock 880GMH/USB3 motherboard

https://bugs.launchpad.net/ubuntu/+source/util-linux/+bug/843764 . If so, there is a workaround at http://ubuntuforums.org/showthread.php?t=1680278

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Pedro Cunha (sidner-7) said :
#2

Well, it's not Oneiric, it's Natty and it's not a 3.5sata disk but a 2.5. :P

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Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Pedro Cunha (sidner-7) said :
#4

bump

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delance (olivier-delance) said :
#5

As Oneiric is newer than Natty, there are less probability it works on Natty than Oneiric.
And the size of disk doesn't matter.
Please subscribe the bug.
I presume it will works in a future kernel.

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Pedro Cunha (sidner-7) said :
#6

Well, tried the solution (yes, it took me a while to do it) and still no usb 3.0 recognition. Any thoughts?

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z3r0c007 (kimchloekc) said :
#7

try this command:

sudo modprobe -r bluetooth; sleep 2; sudo modprobe bluetooth

output pls:

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Pedro Cunha (sidner-7) said :
#8

sidner@sidner-N53Jq:~$ sudo modprobe -r bluetooth; sleep 2, sudo modprobe bluetooth
[sudo] password for sidner:
sleep: invalid time interval `2,'
sleep: invalid time interval `sudo'
sleep: invalid time interval `modprobe'
sleep: invalid time interval `bluetooth'
Try `sleep --help' for more information.
sidner@sidner-N53Jq:~$ sudo modprobe -r bluetooth
sidner@sidner-N53Jq:~$ sleep 2
sidner@sidner-N53Jq:~$ sudo modprobe bluetooth
sidner@sidner-N53Jq:~$

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Pink Ink (pink-ink) said :
#9

I have the same problem with my external SATA HDD, which is connected to USB3.0.
It's not auto mounted and not even recognized as a device (e.g. /dev/sdc1), for instance in gparted.
Works fine with Win7 at USB3.0 or with Ubuntu at USB2.0.

I have Ubuntu 11.04 and the USB3.0 stuff worked since about 4 weeks ago.
Most probably some updates caused this bug, but it's not reproduible for me any more which updates were installed since.

Tried the workaround "pci=nomsi", but didn't have an effect.

$ sudo modprobe -r bluetooth; sleep 2, sudo modprobe bluetooth
This gives no output at all.

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