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util-linux package

CD/DVD Drive Problem in 11.04

Asked by Dustin Williams

Just installed 11.04 on my Dell XPS m1210. Wireless works, USB works. The problem is the CD/DVD drive - it doesn't want to mount any discs.

Obviously, I need to be able to use this drive. Can anyone help me?

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BabyGeek (babygeek) said : 		#1

Can you see your cd/dvd reader in "computer:///" path in Nautilus ?

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Dustin Williams (dwilliams88) said : 		#2

No, I don't see it at all.

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actionparsnip (andrew-woodhead666) said : 		#3

When you put in a disk, let the CD spin then run:

dmesg | tail -n 10

What is output?

Thanks

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Dustin Williams (dwilliams88) said : 		#4

Here it is:

[ 3230.733009] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 3230.733018] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
[ 3230.733029] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 36 88 7a 00 00 01 00
[ 3230.733051] end_request: I/O error, dev sr0, sector 14295528
[ 3240.356856] sr 1:0:0:0: [sr0] Unhandled sense code
[ 3240.356863] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 3240.356872] sr 1:0:0:0: [sr0] Sense Key : Hardware Error [current]
[ 3240.356882] sr 1:0:0:0: [sr0] Add. Sense: Timeout on logical unit
[ 3240.356892] sr 1:0:0:0: [sr0] CDB: Read(10): 28 00 00 36 87 7a 00 00 01 00
[ 3240.356913] end_request: I/O error, dev sr0, sector 14294504

Thanks

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actionparsnip (andrew-woodhead666) said : 		#5

Sounds like a bad disk or a dirty lens, possibly a bad drive

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