CD-ROM/DVD-ROM Drive isn't isn't found by Ubuntu OS: was working fine

Asked by Marvin Loya

I'm using a HP Pavilion dv2000 laptop. When I installed ubuntu, the cd/dvd rom drive worked 1 time playing a dvd. After that use, I put other cds and dvds in the drive and none of them work.
Currently, when I put a cd in the drive, it will spin as if it's being read, then the drive will spin down and stop. When I look in my HDD directory in the /media and /mnt folders, there are no drives listed.
Using the terminal, I've used the ls -l command in the /media folder and there are no drives which show up (for example C: cdrom cdrom0 cdrom1)
Is there a way to fix this?
Is it probable that upgrading to 10.11 or 11.04 will fix this issue?

Also – After the CD has spun, the output of dmesg | tail -n 10 is this:

marvin@marvin-laptop:~$ dmesg | tail -n 10
[96674.756870] wlan0: authenticated
[96674.756914] wlan0: associate with AP 00:12:17:9e:82:53 (try 1)
[96674.759201] wlan0: RX AssocResp from 00:12:17:9e:82:53 (capab=0x1 status=0 aid=3)
[96674.759207] wlan0: associated
[96674.761117] ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[96685.404118] wlan0: no IPv6 routers present
[96779.432251] usb 5-1: new low speed USB device using uhci_hcd and address 3
[96779.607638] usb 5-1: configuration #1 chosen from 1 choice
[96779.626127] input: Rocketfish Wireless Mouse as /devices/pci0000:00/0000:00:1d.0/usb5/5-1/5-1:1.0/input/input44
[96779.626338] generic-usb 0003:0458:006D.0002: input,hidraw0: USB HID v1.10 Mouse [ Rocketfish Wireless Mouse] on usb-0000:00:1d.0-1/input0

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liberal-animation (liberal-animation) said :
#1

Check which drives are detected by your system and their /dev entry with the following:
wodim --devices
Are you able to mount the drive manually? Do you have the same problem with cd's or data cd's?
sudo mkdir /mnt/dvd && sudo mount -t iso9660 /dev/<yourDrive> /mnt/dvd
Only do the mkdir once, and only if /mnt/dvd (or your preferred mount point) doesn't yet exist.

gnome-volume-manager is the process that controls automounting. See if it's running with the following:
sudo ps aux | grep gnome-volume-manager

Also, make sure you don't have an entry in your /etc/fstab for that drive, or it won't automount.
In the meantime, you might be able to work around the issue by adding the drive-mounter applet to your gnome panel. Before I updated to Natty, I used it all the time.
Hope that helps!

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#2

Can you give the output of:

sudo lshw -C disk; sudo lshw -C drive

Thanks

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