my dvdrw or cdrw drives wont work

Asked by kelly gaston

when i open my computer file i see both cdrw and dvdrw but when i put disk into either drive they vanish from the file and dont read disks here is my configuration for my computer
 description: Desktop Computer
    product: GN571AA-ABA SR5210NX
    vendor: Compaq-Presario
    serial: CNX7381MV2
    width: 64 bits
    capabilities: smbios-2.4 dmi-2.4 vsyscall64 vsyscall32
    configuration: boot=normal chassis=desktop uuid=D8884D11-AB66-DC11-8A3C-CAB714991945
  *-core
       description: Motherboard
       product: Livermore8
       vendor: ECS
       physical id: 0
       version: 1.0
     *-firmware
          description: BIOS
          vendor: American Megatrends Inc.
          physical id: 0
          version: 5.18 (08/24/2007)
          size: 64KiB
          capacity: 448KiB
          capabilities: isa pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification netboot
     *-cpu
          description: CPU
          product: Intel(R) Celeron(R) CPU 420 @ 1.60GHz
          vendor: Intel Corp.
          physical id: 4
          bus info: cpu@0
          version: Intel(R) Celeron(R) CPU 420 @ 1.60GHz
          slot: CPU 1
          size: 1600MHz
          capacity: 1600MHz
          width: 64 bits
          clock: 200MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss tm pbe syscall nx x86-64 constant_tsc up arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl tm2 ssse3 cx16 xtpr pdcm lahf_lm
        *-cache:0
             description: L1 cache
             physical id: 5
             slot: L1-Cache
             size: 32KiB
             capacity: 32KiB
             capabilities: internal write-back data
        *-cache:1
             description: L2 cache
             physical id: 6
             slot: L2-Cache
             size: 512KiB
             capacity: 512KiB
             capabilities: internal write-back unified
     *-memory
          description: System Memory
          physical id: d
          slot: System board or motherboard
          size: 1GiB
        *-bank:0
             description: DDR2 Synchronous 1639 MHz (0.6 ns)
             product: M3 78T6553EZS-CE6
             vendor: CE00000000000000
             physical id: 0
             serial: Ser0
             slot: DIMM0
             size: 512MiB
             width: 64 bits
             clock: 1639MHz (0.6ns)
        *-bank:1
             description: DDR2 Synchronous 1639 MHz (0.6 ns)
             product: M3 78T6553EZS-CE6
             vendor: CE00000000000000
             physical id: 1
             serial: Ser1
             slot: DIMM1
             size: 512MiB
             width: 64 bits
             clock: 1639MHz (0.6ns)
     *-pci
          description: Host bridge
          product: 82945G/GZ/P/PL Memory Controller Hub
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 02
          width: 32 bits
          clock: 33MHz
          configuration: driver=agpgart-intel
          resources: irq:0
        *-display
             description: VGA compatible controller
             product: 82945G/GZ Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:16 memory:fe980000-fe9fffff ioport:cc00(size=8) memory:d0000000-dfffffff memory:fe940000-fe97ffff
        *-multimedia
             description: Audio device
             product: N10/ICH 7 Family High Definition Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 01
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=HDA Intel latency=0
             resources: irq:42 memory:fe938000-fe93bfff
        *-pci:0
             description: PCI bridge
             product: N10/ICH 7 Family PCI Express Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:40 ioport:d000(size=4096) memory:fea00000-feafffff ioport:40000000(size=2097152)
           *-network
                description: Ethernet interface
                product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:01:00.0
                logical name: eth0
                version: 01
                serial: 00:1b:b9:af:c5:00
                size: 10MB/s
                capacity: 100MB/s
                width: 64 bits
                clock: 33MHz
                capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10MB/s
                resources: irq:41 ioport:d800(size=256) memory:feaff000-feafffff memory:feac0000-feadffff
        *-usb:0
             description: USB Controller
             product: N10/ICH 7 Family USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:23 ioport:c880(size=32)
        *-usb:1
             description: USB Controller
             product: N10/ICH 7 Family USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:c800(size=32)
        *-usb:2
             description: USB Controller
             product: N10/ICH 7 Family USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:c480(size=32)
        *-usb:3
             description: USB Controller
             product: N10/ICH 7 Family USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1d.3
             bus info: pci@0000:00:1d.3
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:c400(size=32)
        *-usb:4
             description: USB Controller
             product: N10/ICH 7 Family USB2 EHCI Controller
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug ehci bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:23 memory:fe937c00-fe937fff
        *-pci:1
             description: PCI bridge
             product: 82801 PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: e1
             width: 32 bits
             clock: 33MHz
             capabilities: pci subtractive_decode bus_master cap_list
             resources: ioport:e000(size=4096) memory:feb00000-febfffff
           *-communication UNCLAIMED
                description: Communication controller
                product: HSF 56k Data/Fax Modem
                vendor: Conexant Systems, Inc.
                physical id: 2
                bus info: pci@0000:02:02.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: latency=64
                resources: memory:febf0000-febfffff ioport:ec00(size=8)
           *-network
                description: Wireless interface
                product: Atheros AR5001X+ Wireless Network Adapter
                vendor: Atheros Communications Inc.
                physical id: 3
                bus info: pci@0000:02:03.0
                logical name: wlan0
                version: 01
                serial: 00:1e:2a:ab:ae:28
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=ath5k driverversion=2.6.35-24-generic firmware=N/A ip=192.168.0.10 latency=168 link=yes maxlatency=28 mingnt=10 multicast=yes wireless=IEEE 802.11bg
                resources: irq:20 memory:febe0000-febeffff
        *-isa
             description: ISA bridge
             product: 82801GB/GR (ICH7 Family) LPC Interface Bridge
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: latency=0
        *-ide:0
             description: IDE interface
             product: 82801G (ICH7 Family) IDE Controller
             vendor: Intel Corporation
             physical id: 1f.1
             bus info: pci@0000:00:1f.1
             logical name: scsi0
             version: 01
             width: 32 bits
             clock: 33MHz
             capabilities: ide bus_master emulated
             configuration: driver=ata_piix latency=0
             resources: irq:18 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ffa0(size=16)
           *-cdrom
                description: CD-R/CD-RW writer
                product: CD-RW CRX230EE
                vendor: SONY
                physical id: 0.0.0
                bus info: scsi@0:0.0.0
                logical name: /dev/cdrom1
                logical name: /dev/cdrw1
                logical name: /dev/scd0
                logical name: /dev/sr0
                version: 2YS8
                capabilities: removable audio cd-r cd-rw
                configuration: ansiversion=5 status=nodisc
        *-ide:1
             description: IDE interface
             product: N10/ICH7 Family SATA IDE Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             logical name: scsi2
             version: 01
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list emulated
             configuration: driver=ata_piix latency=0
             resources: irq:19 ioport:c080(size=8) ioport:c000(size=4) ioport:bc00(size=8) ioport:b880(size=4) ioport:b800(size=16)
           *-disk
                description: ATA Disk
                product: ST3120215AS
                vendor: Seagate
                physical id: 0.0.0
                bus info: scsi@2:0.0.0
                logical name: /dev/sda
                version: 3.CH
                serial: 6RX0EDH7
                size: 111GiB (120GB)
                capabilities: partitioned partitioned:dos
                configuration: ansiversion=5 signature=000c8c10
              *-volume:0
                   description: EXT4 volume
                   vendor: Linux
                   physical id: 1
                   bus info: scsi@2:0.0.0,1
                   logical name: /dev/sda1
                   logical name: /
                   version: 1.0
                   serial: ee065722-d0e1-4d53-8a37-dc1bc32662c2
                   size: 108GiB
                   capacity: 108GiB
                   capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
                   configuration: created=2010-12-31 10:51:55 filesystem=ext4 lastmountpoint=/�����;���f��@��;���~�/������:���`������h��;������ modified=2011-01-04 18:26:32 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered mounted=2011-01-04 19:54:14 state=mounted
              *-volume:1
                   description: Extended partition
                   physical id: 2
                   bus info: scsi@2:0.0.0,2
                   logical name: /dev/sda2
                   size: 2900MiB
                   capacity: 2900MiB
                   capabilities: primary extended partitioned partitioned:extended
                 *-logicalvolume
                      description: Linux swap / Solaris partition
                      physical id: 5
                      logical name: /dev/sda5
                      capacity: 2900MiB
                      capabilities: nofs
           *-cdrom
                description: DVD-RAM writer
                physical id: 0.1.0
                bus info: scsi@2:0.1.0
                logical name: /dev/cdrom
                logical name: /dev/cdrw
                logical name: /dev/dvd
                logical name: /dev/dvdrw
                logical name: /dev/scd1
                logical name: /dev/sr1
                capabilities: audio cd-r cd-rw dvd dvd-r dvd-ram
                configuration: status=nodisc
        *-serial UNCLAIMED
             description: SMBus
             product: N10/ICH 7 Family SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 01
             width: 32 bits
             clock: 33MHz
             configuration: latency=0
             resources: ioport:400(size=32)
what should i do to get them to work please help thanks

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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

ok we have:

                logical name: /dev/cdrom1
                logical name: /dev/cdrw1
                logical name: /dev/scd0
                logical name: /dev/sr0

and
                logical name: /dev/cdrom
                logical name: /dev/cdrw
                logical name: /dev/dvd
                logical name: /dev/dvdrw
                logical name: /dev/scd1
                logical name: /dev/sr1

If you run:

sudo mkdir /media/cdrom0; sudo mkdir /media/cdrom1; gksudo gedit /etc/fstab

Then add these 2 lines:

/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/scd1 /media/cdrom1 udf,iso9660 user,noauto,exec,utf8 0 0

Save the new file and reboot, should be ok

Revision history for this message
kelly gaston (truck3driver) said :
#2

i ran sudo mkdir /media/cdrom0; sudo mkdir /media/cdrom1; gksudo gedit /etc/fstabThen add these 2 lines:

/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/scd1 /media/cdrom1 udf,iso9660 user,noauto,exec,utf8 0 0
and it showed that there was a disk in the dvd drive but when i tried to open it this error came up:
Error mounting: mount exited with exit code 1: helper failed with:
[mntent]: line 2 in /etc/fstab is bad
[mntent]: line 3 in /etc/fstab is bad
mount: can't find /dev/sr1 in /etc/fstab or /etc/mtab

Revision history for this message
kelly gaston (truck3driver) said :
#3

im going to see if they will read a blank cd or dvd

Revision history for this message
kelly gaston (truck3driver) said :
#4

both the cdrw drive and the dvdrw drive will read a cdrw and show that they are blank but if i put a blank dvd in the dvdrw it wont read it at all

Revision history for this message
kelly gaston (truck3driver) said :
#5

this is what my fstab looks like
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/scd1 /media/cdrom1 udf,iso9660 user,noauto,exec,utf8 0 0/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0
/dev/scd1 /media/cdrom1 udf,iso9660 user,noauto,exec,utf8 0 0# /etc/fstab: static file system information.
#
# Use 'blkid -o value -s UUID' to print the universally unique identifier
# for a device; this may be used with UUID= as a more robust way to name
# devices that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc nodev,noexec,nosuid 0 0
/dev/sda1 / ext4 errors=remount-ro 0 1
# swap was on /dev/sda5 during installation
UUID=68643b1c-4ce5-4fa3-8dd4-d17558b309c8 none swap sw 0 0

Revision history for this message
delance (olivier-delance) said :
#6

[mntent]: line 2 in /etc/fstab is bad
[mntent]: line 3 in /etc/fstab is bad

Please read error messages.
Could you copy/paste file fstab in http://paste.ubuntu.com ?
I will check syntax.

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