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util-linux package

mp3 not recognized after install of ubuntu 10.4

Asked by Katherine Barger

I recently upgraded, then did fresh install of ubuntu 10.4 lucid. Now my mp3 player isn't recognized when I plug it in. I used to be able to plug it in, see it and download music to it, now it just doesn't seem to see it's there.

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Revision history for this message
mycae (mycae) said : 		#1

What MP3 player is it?

Can you plug it in, then provide the output from the following terminal commands (cut and paste)?

To open a terminal press CTRL+ALT+T

sudo lspci
sudo lsusb
mount

Revision history for this message
Katherine Barger (kthrnbrgr1) said : 		#2

kathy@kathy:~$ sudo lspci
[sudo] password for kathy:
00:00.0 Host bridge: Intel Corporation 82945G/GZ/P/PL Memory Controller Hub (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82945G/GZ Integrated Graphics Controller (rev 02)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
00:1d.0 USB Controller: Intel Corporation N10/ICH7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 01)
01:05.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
kathy@kathy:~$

kathy@kathy:~$ sudo lsusb
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 005: ID 1241:1503 Belkin Keyboard
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
kathy@kathy:~$

kathy@kathy:~$ mount
/dev/sda1 on / type ext3 (rw,relatime,errors=remount-ro)
proc on /proc type proc (rw)
none on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
none on /dev type devtmpfs (rw,mode=0755)
none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
none on /dev/shm type tmpfs (rw,nosuid,nodev)
none on /var/run type tmpfs (rw,nosuid,mode=0755)
none on /var/lock type tmpfs (rw,noexec,nosuid,nodev)
none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)
gvfs-fuse-daemon on /home/kathy/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=kathy)
kathy@kathy:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Can you also give the output of:

sudo fdisk -l

Thanks

Revision history for this message
mycae (mycae) said : 		#4

Sorry to be a pain, but I can't explicitly see the MP3 device in that listing. It might be the "Sunplus technology" device.

Can you unplug the device, if plugged in, the plug it back in and provide (again with the device plugged int)
$ sudo lsusb -v
$ sudo dmesg | tail -n 80

Revision history for this message
Katherine Barger (kthrnbrgr1) said : 		#5

If you can help me you are not a pain at all, here are the command and results.

Disk /dev/sda: 160.0 GB, 160041885696 bytes
255 heads, 63 sectors/track, 19457 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x82056427

   Device Boot Start End Blocks Id System
/dev/sda1 * 1 19272 154802308+ 83 Linux
/dev/sda2 19273 19457 1486012+ 5 Extended
/dev/sda5 19273 19457 1485981 82 Linux swap / Solaris
kathy@kathy:~$

kathy@kathy:~$ sudo lsusb -v

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0001 1.1 root hub
  bcdDevice 2.06
  iManufacturer 3 Linux 2.6.32-26-generic uhci_hcd
  iProduct 2 UHCI Host Controller
  iSerial 1 0000:00:1d.3
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0002 1x 2 bytes
        bInterval 255
Hub Descriptor:
  bLength 9
  bDescriptorType 41
  nNbrPorts 2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood 1 * 2 milli seconds
  bHubContrCurrent 0 milli Ampere
  DeviceRemovable 0x00
  PortPwrCtrlMask 0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
Device Status: 0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0001 1.1 root hub
  bcdDevice 2.06
  iManufacturer 3 Linux 2.6.32-26-generic uhci_hcd
  iProduct 2 UHCI Host Controller
  iSerial 1 0000:00:1d.2
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0002 1x 2 bytes
        bInterval 255
Hub Descriptor:
  bLength 9
  bDescriptorType 41
  nNbrPorts 2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood 1 * 2 milli seconds
  bHubContrCurrent 0 milli Ampere
  DeviceRemovable 0x00
  PortPwrCtrlMask 0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
Device Status: 0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 003 Device 005: ID 1241:1503 Belkin Keyboard
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 8
  idVendor 0x1241 Belkin
  idProduct 0x1503 Keyboard
  bcdDevice 2.90
  iManufacturer 1
  iProduct 2 USB Keyboard
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 59
    bNumInterfaces 2
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower 100mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 3 Human Interface Device
      bInterfaceSubClass 1 Boot Interface Subclass
      bInterfaceProtocol 1 Keyboard
      iInterface 0
        HID Device Descriptor:
          bLength 9
          bDescriptorType 33
          bcdHID 1.10
          bCountryCode 0 Not supported
          bNumDescriptors 1
          bDescriptorType 34 Report
          wDescriptorLength 62
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0008 1x 8 bytes
        bInterval 10
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 1
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 3 Human Interface Device
      bInterfaceSubClass 0 No Subclass
      bInterfaceProtocol 0 None
      iInterface 0
        HID Device Descriptor:
          bLength 9
          bDescriptorType 33
          bcdHID 1.10
          bCountryCode 0 Not supported
          bNumDescriptors 1
          bDescriptorType 34 Report
          wDescriptorLength 101
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0008 1x 8 bytes
        bInterval 10
Device Status: 0x0000
  (Bus Powered)

Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0001 1.1 root hub
  bcdDevice 2.06
  iManufacturer 3 Linux 2.6.32-26-generic uhci_hcd
  iProduct 2 UHCI Host Controller
  iSerial 1 0000:00:1d.1
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0002 1x 2 bytes
        bInterval 255
Hub Descriptor:
  bLength 9
  bDescriptorType 41
  nNbrPorts 2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood 1 * 2 milli seconds
  bHubContrCurrent 0 milli Ampere
  DeviceRemovable 0x00
  PortPwrCtrlMask 0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0303 lowspeed power enable connect
Device Status: 0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc.
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 8
  idVendor 0x1bcf Sunplus Innovation Technology Inc.
  idProduct 0x0007
  bcdDevice 0.10
  iManufacturer 0
  iProduct 2 USB Optical Mouse
  iSerial 0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 34
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower 98mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 3 Human Interface Device
      bInterfaceSubClass 1 Boot Interface Subclass
      bInterfaceProtocol 2 Mouse
      iInterface 0
        HID Device Descriptor:
          bLength 9
          bDescriptorType 33
          bcdHID 1.10
          bCountryCode 0 Not supported
          bNumDescriptors 1
          bDescriptorType 34 Report
          wDescriptorLength 87
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0006 1x 6 bytes
        bInterval 10
Device Status: 0x0000
  (Bus Powered)

Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 1.10
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0001 1.1 root hub
  bcdDevice 2.06
  iManufacturer 3 Linux 2.6.32-26-generic uhci_hcd
  iProduct 2 UHCI Host Controller
  iSerial 1 0000:00:1d.0
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0002 1x 2 bytes
        bInterval 255
Hub Descriptor:
  bLength 9
  bDescriptorType 41
  nNbrPorts 2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood 1 * 2 milli seconds
  bHubContrCurrent 0 milli Ampere
  DeviceRemovable 0x00
  PortPwrCtrlMask 0xff
 Hub Port Status:
   Port 1: 0000.0303 lowspeed power enable connect
   Port 2: 0000.0100 power
Device Status: 0x0003
  Self Powered
  Remote Wakeup Enabled

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 9 Hub
  bDeviceSubClass 0 Unused
  bDeviceProtocol 0 Full speed (or root) hub
  bMaxPacketSize0 64
  idVendor 0x1d6b Linux Foundation
  idProduct 0x0002 2.0 root hub
  bcdDevice 2.06
  iManufacturer 3 Linux 2.6.32-26-generic ehci_hcd
  iProduct 2 EHCI Host Controller
  iSerial 1 0000:00:1d.7
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
      Self Powered
      Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 1
      bInterfaceClass 9 Hub
      bInterfaceSubClass 0 Unused
      bInterfaceProtocol 0 Full speed (or root) hub
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0004 1x 4 bytes
        bInterval 12
Hub Descriptor:
  bLength 11
  bDescriptorType 41
  nNbrPorts 8
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood 10 * 2 milli seconds
  bHubContrCurrent 0 milli Ampere
  DeviceRemovable 0x00 0x00
  PortPwrCtrlMask 0xff 0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0100 power
   Port 5: 0000.0100 power
   Port 6: 0000.0100 power
   Port 7: 0000.0100 power
   Port 8: 0000.0100 power
Device Status: 0x0003
  Self Powered
  Remote Wakeup Enabled
kathy@kathy:~$

kathy@kathy:~$ sudo dmesg | tail -n 80
[ 2576.642956] sr 3:0:1:0: [sr0] Add. Sense: Illegal mode for this track
[ 2576.642961] sr 3:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 01 00 00 00 02 00
[ 2576.642967] end_request: I/O error, dev sr0, sector 1024
[ 2576.644384] sr 3:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 2576.644389] sr 3:0:1:0: [sr0] Sense Key : Illegal Request [current]
[ 2576.644393] sr 3:0:1:0: [sr0] Add. Sense: Illegal mode for this track
[ 2576.644398] sr 3:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 01 00 00 00 02 00
[ 2576.644405] end_request: I/O error, dev sr0, sector 1024
[293214.325244] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.147 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=46557 WINDOW=0 RES=0x00 RST URGP=0
[293255.104798] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39348 WINDOW=0 RES=0x00 RST URGP=0
[293255.114116] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39348 WINDOW=0 RES=0x00 RST URGP=0
[293287.312537] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39363 WINDOW=0 RES=0x00 RST URGP=0
[293287.340134] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39384 WINDOW=0 RES=0x00 RST URGP=0
[293287.350207] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39384 WINDOW=0 RES=0x00 RST URGP=0
[293287.411678] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39385 WINDOW=0 RES=0x00 RST URGP=0
[293287.417522] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39385 WINDOW=0 RES=0x00 RST URGP=0
[293287.443846] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39386 WINDOW=0 RES=0x00 RST URGP=0
[293287.454175] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39386 WINDOW=0 RES=0x00 RST URGP=0
[293287.477853] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39387 WINDOW=0 RES=0x00 RST URGP=0
[293287.487428] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39387 WINDOW=0 RES=0x00 RST URGP=0
[293318.751563] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39414 WINDOW=0 RES=0x00 RST URGP=0
[293318.762829] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39414 WINDOW=0 RES=0x00 RST URGP=0
[304420.664074] hub 3-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[304420.664084] usb 3-2: USB disconnect, address 2
[304420.904050] usb 3-2: new low speed USB device using uhci_hcd and address 3
[304421.155610] usb 3-2: configuration #1 chosen from 1 choice
[304421.205931] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/input/input7
[304421.206050] generic-usb 0003:1241:1503.0004: input,hidraw1: USB HID v1.10 Keyboard [ USB Keyboard] on usb-0000:00:1d.1-2/input0
[304421.295747] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.1/input/input8
[304421.296086] generic-usb 0003:1241:1503.0005: input,hidraw2: USB HID v1.10 Device [ USB Keyboard] on usb-0000:00:1d.1-2/input1
[323405.064070] hub 3-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[323405.064077] usb 3-2: USB disconnect, address 3
[323405.304046] usb 3-2: new low speed USB device using uhci_hcd and address 4
[323405.557427] usb 3-2: configuration #1 chosen from 1 choice
[323405.607444] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/input/input9
[323405.607700] generic-usb 0003:1241:1503.0006: input,hidraw1: USB HID v1.10 Keyboard [ USB Keyboard] on usb-0000:00:1d.1-2/input0
[323405.697019] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.1/input/input10
[323405.697127] generic-usb 0003:1241:1503.0007: input,hidraw2: USB HID v1.10 Device [ USB Keyboard] on usb-0000:00:1d.1-2/input1
[342481.478642] UDF-fs: Partition marked readonly; forcing readonly mount
[342481.524373] UDF-fs INFO UDF: Mounting volume 'LG_COMBI_RECORDER', timestamp 2010/12/11 03:42 (1ed4)
[354212.478923] __ratelimit: 8 callbacks suppressed
[354212.478927] totem[15445] general protection ip:264d3fe sp:ae4791c0 error:0 in libapt-pkg-libc6.10-6.so.4.8.0[25e7000+c8000]
[354510.915991] VFS: busy inodes on changed media or resized disk sr0
[354510.918151] VFS: busy inodes on changed media or resized disk sr0
[354510.922074] VFS: busy inodes on changed media or resized disk sr0
[354512.733053] VFS: busy inodes on changed media or resized disk sr0
[354512.810032] VFS: busy inodes on changed media or resized disk sr0
[354513.311331] VFS: busy inodes on changed media or resized disk sr0
[354513.313799] VFS: busy inodes on changed media or resized disk sr0
[354514.810145] VFS: busy inodes on changed media or resized disk sr0
[398550.552076] hub 3-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[398550.552085] usb 3-2: USB disconnect, address 4
[398550.792049] usb 3-2: new low speed USB device using uhci_hcd and address 5
[398551.043521] usb 3-2: configuration #1 chosen from 1 choice
[398551.093930] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/input/input11
[398551.094172] generic-usb 0003:1241:1503.0008: input,hidraw1: USB HID v1.10 Keyboard [ USB Keyboard] on usb-0000:00:1d.1-2/input0
[398551.183713] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.1/input/input12
[398551.184284] generic-usb 0003:1241:1503.0009: input,hidraw2: USB HID v1.10 Device [ USB Keyboard] on usb-0000:00:1d.1-2/input1
[570127.301924] CPU0: Temperature above threshold, cpu clock throttled (total events = 1)
[570127.301932] Disabling lock debugging due to kernel taint
[570127.302571] CPU0: Temperature/speed normal
[570300.000044] Machine check events logged
[570518.821537] CPU0: Temperature above threshold, cpu clock throttled (total events = 2)
[570518.822185] CPU0: Temperature/speed normal
[570750.000054] Machine check events logged
[570845.218504] CPU0: Temperature above threshold, cpu clock throttled (total events = 69)
[570845.219155] CPU0: Temperature/speed normal
[570900.000045] Machine check events logged
[571256.587014] CPU0: Temperature above threshold, cpu clock throttled (total events = 651)
[571256.587661] CPU0: Temperature/speed normal
[571425.000043] Machine check events logged
[572201.430437] CPU0: Temperature above threshold, cpu clock throttled (total events = 971)
[572201.431087] CPU0: Temperature/speed normal
[572475.000064] Machine check events logged
[577118.991797] CPU0: Temperature above threshold, cpu clock throttled (total events = 2215)
[577118.992452] CPU0: Temperature/speed normal
[577125.000060] Machine check events logged
[606916.817698] Initializing USB Mass Storage driver...
[606916.817759] usbcore: registered new interface driver usb-storage
[606916.817762] USB Mass Storage support registered.
kathy@kathy:~$ sudo dmesg | tail -n 80

Thanks in advance

Revision history for this message
Katherine Barger (kthrnbrgr1) said : 		#6

kathy@kathy:~$ sudo dmesg | tail -n 80
[sudo] password for kathy:
[ 2576.642956] sr 3:0:1:0: [sr0] Add. Sense: Illegal mode for this track
[ 2576.642961] sr 3:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 01 00 00 00 02 00
[ 2576.642967] end_request: I/O error, dev sr0, sector 1024
[ 2576.644384] sr 3:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 2576.644389] sr 3:0:1:0: [sr0] Sense Key : Illegal Request [current]
[ 2576.644393] sr 3:0:1:0: [sr0] Add. Sense: Illegal mode for this track
[ 2576.644398] sr 3:0:1:0: [sr0] CDB: Read(10): 28 00 00 00 01 00 00 00 02 00
[ 2576.644405] end_request: I/O error, dev sr0, sector 1024
[293214.325244] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.147 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=46557 WINDOW=0 RES=0x00 RST URGP=0
[293255.104798] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39348 WINDOW=0 RES=0x00 RST URGP=0
[293255.114116] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39348 WINDOW=0 RES=0x00 RST URGP=0
[293287.312537] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39363 WINDOW=0 RES=0x00 RST URGP=0
[293287.340134] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39384 WINDOW=0 RES=0x00 RST URGP=0
[293287.350207] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39384 WINDOW=0 RES=0x00 RST URGP=0
[293287.411678] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39385 WINDOW=0 RES=0x00 RST URGP=0
[293287.417522] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39385 WINDOW=0 RES=0x00 RST URGP=0
[293287.443846] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39386 WINDOW=0 RES=0x00 RST URGP=0
[293287.454175] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39386 WINDOW=0 RES=0x00 RST URGP=0
[293287.477853] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39387 WINDOW=0 RES=0x00 RST URGP=0
[293287.487428] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39387 WINDOW=0 RES=0x00 RST URGP=0
[293318.751563] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39414 WINDOW=0 RES=0x00 RST URGP=0
[293318.762829] [UFW BLOCK] IN=eth0 OUT= MAC=00:1e:90:4c:9a:c4:00:18:3a:71:65:c9:08:00 SRC=216.68.10.154 DST=192.168.200.253 LEN=40 TOS=0x00 PREC=0x00 TTL=61 ID=0 DF PROTO=TCP SPT=80 DPT=39414 WINDOW=0 RES=0x00 RST URGP=0
[304420.664074] hub 3-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[304420.664084] usb 3-2: USB disconnect, address 2
[304420.904050] usb 3-2: new low speed USB device using uhci_hcd and address 3
[304421.155610] usb 3-2: configuration #1 chosen from 1 choice
[304421.205931] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/input/input7
[304421.206050] generic-usb 0003:1241:1503.0004: input,hidraw1: USB HID v1.10 Keyboard [ USB Keyboard] on usb-0000:00:1d.1-2/input0
[304421.295747] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.1/input/input8
[304421.296086] generic-usb 0003:1241:1503.0005: input,hidraw2: USB HID v1.10 Device [ USB Keyboard] on usb-0000:00:1d.1-2/input1
[323405.064070] hub 3-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[323405.064077] usb 3-2: USB disconnect, address 3
[323405.304046] usb 3-2: new low speed USB device using uhci_hcd and address 4
[323405.557427] usb 3-2: configuration #1 chosen from 1 choice
[323405.607444] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/input/input9
[323405.607700] generic-usb 0003:1241:1503.0006: input,hidraw1: USB HID v1.10 Keyboard [ USB Keyboard] on usb-0000:00:1d.1-2/input0
[323405.697019] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.1/input/input10
[323405.697127] generic-usb 0003:1241:1503.0007: input,hidraw2: USB HID v1.10 Device [ USB Keyboard] on usb-0000:00:1d.1-2/input1
[342481.478642] UDF-fs: Partition marked readonly; forcing readonly mount
[342481.524373] UDF-fs INFO UDF: Mounting volume 'LG_COMBI_RECORDER', timestamp 2010/12/11 03:42 (1ed4)
[354212.478923] __ratelimit: 8 callbacks suppressed
[354212.478927] totem[15445] general protection ip:264d3fe sp:ae4791c0 error:0 in libapt-pkg-libc6.10-6.so.4.8.0[25e7000+c8000]
[354510.915991] VFS: busy inodes on changed media or resized disk sr0
[354510.918151] VFS: busy inodes on changed media or resized disk sr0
[354510.922074] VFS: busy inodes on changed media or resized disk sr0
[354512.733053] VFS: busy inodes on changed media or resized disk sr0
[354512.810032] VFS: busy inodes on changed media or resized disk sr0
[354513.311331] VFS: busy inodes on changed media or resized disk sr0
[354513.313799] VFS: busy inodes on changed media or resized disk sr0
[354514.810145] VFS: busy inodes on changed media or resized disk sr0
[398550.552076] hub 3-0:1.0: port 2 disabled by hub (EMI?), re-enabling...
[398550.552085] usb 3-2: USB disconnect, address 4
[398550.792049] usb 3-2: new low speed USB device using uhci_hcd and address 5
[398551.043521] usb 3-2: configuration #1 chosen from 1 choice
[398551.093930] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/input/input11
[398551.094172] generic-usb 0003:1241:1503.0008: input,hidraw1: USB HID v1.10 Keyboard [ USB Keyboard] on usb-0000:00:1d.1-2/input0
[398551.183713] input: USB Keyboard as /devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.1/input/input12
[398551.184284] generic-usb 0003:1241:1503.0009: input,hidraw2: USB HID v1.10 Device [ USB Keyboard] on usb-0000:00:1d.1-2/input1
[570127.301924] CPU0: Temperature above threshold, cpu clock throttled (total events = 1)
[570127.301932] Disabling lock debugging due to kernel taint
[570127.302571] CPU0: Temperature/speed normal
[570300.000044] Machine check events logged
[570518.821537] CPU0: Temperature above threshold, cpu clock throttled (total events = 2)
[570518.822185] CPU0: Temperature/speed normal
[570750.000054] Machine check events logged
[570845.218504] CPU0: Temperature above threshold, cpu clock throttled (total events = 69)
[570845.219155] CPU0: Temperature/speed normal
[570900.000045] Machine check events logged
[571256.587014] CPU0: Temperature above threshold, cpu clock throttled (total events = 651)
[571256.587661] CPU0: Temperature/speed normal
[571425.000043] Machine check events logged
[572201.430437] CPU0: Temperature above threshold, cpu clock throttled (total events = 971)
[572201.431087] CPU0: Temperature/speed normal
[572475.000064] Machine check events logged
[577118.991797] CPU0: Temperature above threshold, cpu clock throttled (total events = 2215)
[577118.992452] CPU0: Temperature/speed normal
[577125.000060] Machine check events logged
[606916.817698] Initializing USB Mass Storage driver...
[606916.817759] usbcore: registered new interface driver usb-storage
[606916.817762] USB Mass Storage support registered.
kathy@kathy:~$

Revision history for this message
mycae (mycae) said : 		#7

Other than the last 3 lines of that dmesg output, the device is not being seen whatsoever. There should be a line for each device plugged in that looks vaguely like:

 Port 1: 0000.0303 lowspeed power enable connect

But there are only two of these. One for your mouse and keyboard.

This does not appear to be a software issue, as far as i can see -- the device simply isn't registering as being on the USB system. It could be that there is some faulty hardware -- either the device or your USB ports themselves

A few thoughts
* Try different non-adjacent USB ports (if you have one on the front of your machine, try the ones in the back) -- Make sure you are not using any USB hubs or extension cables
* Double check the batteries in the device, if it takes removable cells.
* Try an alternate computer, to confirm the device is OK?

Revision history for this message
delance (olivier-delance) said : 		#8

@mycae :

When you request lengthy result, you could ask user to copy/paste into http://paste.ubuntu.com/ and provide new link (someone forget this detail!). It makes thread more readable.
Best way to identify USB device is to run lsusb one time with device plugged, and one time unplugged (remember the device takes some time to be detected).

@Katherine

There are two protocols to communicate with a MP3 player: USB mass memory or Windows Embeded Device.
Which software did you used to exchange music between PC and MP3 player.

Revision history for this message
Katherine Barger (kthrnbrgr1) said : 		#9

These are the results from lsusb, not plugged in and plugged in the front where I always have and pluged in the back diff. usb port
I t all looks the same to me. In all three ports I used it shows the battery light up on mp3 player like it is charging. The mp3 player doesn't use removable battery, you only charge it from with computer usb. I have always used limewire to get my music. The only thing that changed was installing 10.4 lucid, from ubuntu 8.

http://paste.ubuntu.com/546150/plain/

http://paste.ubuntu.com/546151/plain/

http://paste.ubuntu.com/546153/plain/

Revision history for this message
delance (olivier-delance) said : 		#10

Bus 002 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc. is the optical mouse.
Your device is not enumerated on USB bus, which looks more like a software issue.

1-Could you boot on a Ubuntu CD previous than 10.04.1 (e.g. http://releases.ubuntu.com/8.04/ ) , choose "Try without install" and check if device is enumerated in USB bus (command lsusb).
2-Could you try on another USB port
3-Could you check on another computer.
4-What is the exact model of your MP3 player ?

Revision history for this message
Katherine Barger (kthrnbrgr1) said : 		#11

I'm not very good with linux/ubuntu. When I clicked on the link I didn't see anywhere where I could "Try without install".
I thought when I plugged it in the back, I thought I was trying another usb port when I plugged it in the other one in the front and the one in the back.
I can't try another computer for a couple of days. Hospice is in the house with father-in-law.
Mp3 is ivo-Sound m260 video mp3

Revision history for this message
delance (olivier-delance) said : 		#12

1-Link is http://releases.ubuntu.com/8.04/ubuntu-8.04.4-desktop-i386.iso . Burn the CD, boot on this (after setup of BIOS boot order. You will see a screen with "Install/Try without install". Choose "Try without install". Plug device in USB and run command "lsusb" to check if device is seen on USB bus.
4-I found nothing about such issue on Google.
Points (2) and (3) are most important ones, as we suspect an hardware issue. I advise you to check those point before doing point (1).

Can you help with this problem?

Provide an answer of your own, or ask Katherine Barger for more information if necessary.

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