USB won't mount in Lucid Lynx

Asked by Jonathan Hughes

I've recently loaded Lucid Lynx onto my laptop, having had one too many issues with Windows.

It works perfectly, with the exception of the USB ports. None of my USB devices will auto-mount, though with persistence my memory stick has been intermittently detected, meaning I have been able to transfer a number of files (though at a very slow rate.)

Similar issues have been reported, with resolutions involving changes to BIOS settings. However, I don't appear to have the settings referred to in these solutions in the BIOS on my PC. Being new to Ubuntu, I'm not aware how to provide information on my PC settings, as other users reporting issues have done, though I'm happy to do this, given some guidance!

I'd really appreciate some help in resolving this, as our 2nd child is due imminently (currently 2 days past due date) and we'd love to be able to share some photos with our family and friends when it arrives!

I'm quite computer-literate, but being new to Ubuntu, simple step-by-step instructions would be really helpful. Thank you.

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actionparsnip (andrew-woodhead666) said :
#1

Boot without the usb device inserted. Get logged in and let the OS settle. Then run:

lsusb

Then plug in the device, wait 10 seconds and run:

sudo fdisk -l; echo; mount; echo; dmesg | tail

Copy the whole output as one and paste here as an update

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Jonathan Hughes (hughes-jd) said :
#2

Thanks for replying so quickly. I hope the information below makes sense to you!

jonathan@jonathan-laptop:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
jonathan@jonathan-laptop:~$ sudo fdisk -l; echo; mount; echo; dmesg | tail
[sudo] password for jonathan:

Disk /dev/sda: 40.0 GB, 40007761920 bytes
255 heads, 63 sectors/track, 4864 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x000e223a

   Device Boot Start End Blocks Id System
/dev/sda1 * 1 4702 37767168 83 Linux
/dev/sda2 4703 4864 1300481 5 Extended
/dev/sda5 4703 4864 1300480 82 Linux swap / Solaris

/dev/sda1 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,noexec,nosuid,nodev)
none on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
none on /dev type devtmpfs (rw,mode=0755)
none on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
none on /dev/shm type tmpfs (rw,nosuid,nodev)
none on /var/run type tmpfs (rw,nosuid,mode=0755)
none on /var/lock type tmpfs (rw,noexec,nosuid,nodev)
none on /lib/init/rw type tmpfs (rw,nosuid,mode=0755)
gvfs-fuse-daemon on /home/jonathan/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=jonathan)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)

[ 29.794913] wlan0: direct probe responded
[ 29.794923] wlan0: authenticate with AP 00:18:4d:69:a2:dc (try 1)
[ 29.796297] wlan0: authenticated
[ 29.796329] wlan0: associate with AP 00:18:4d:69:a2:dc (try 1)
[ 29.799093] wlan0: RX AssocResp from 00:18:4d:69:a2:dc (capab=0x471 status=0 aid=1)
[ 29.799099] wlan0: associated
[ 29.799783] ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
[ 31.419482] ppdev: user-space parallel port driver
[ 39.952047] wlan0: no IPv6 routers present
[ 221.890357] cfg80211: Found new beacon on frequency: 2472 MHz (Ch 13) on phy0
jonathan@jonathan-laptop:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#3

Ok well after the insert the OS is not reacting. The dmesg output are the kernel messages and yu should have at least seen something. I suggest you check your BIOS settings are ok.

What make / model is the laptop? Is the BIOS up to date?

Revision history for this message
Jonathan Hughes (hughes-jd) said :
#4

Hi,

The laptop is a Fujitsu Siemens Amilo L7310GW with System BIOS 1.04.

I'm afraid that I'm not sure how you tell whether the BIOS is up to date, or how to update it.

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#5

Can you help with this problem?

Provide an answer of your own, or ask Jonathan Hughes for more information if necessary.

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