External expansion drive won't mount after update

Asked by Patrick M

My seagate 1TB expansion drive was working fine. After the last update it quit working with all of my Ubuntu machines. I can still mount it with windows

error message:

Error mounting: mount exited with exit code 13: $MFTMirr does not match $MFT (record 0).
Failed to mount '/dev/sdb1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.

I tried hooking it up to the windows machine; did the chkdsk and rebooted SEVERAL times.

I saw that there was an ntfs something or other in the last system updates. I think it might be interfering?

I use this drive a lot and need files on it to be accessible by my Ubuntu machines again

Please help!

 ps: sbd1 is not shown in the /dev or /dev/mapper directory

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Ubuntu util-linux Edit question
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Patrick M
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Revision history for this message
Patrick M (prmillius) said :
#1

Seagate customer support is worthless in this matter.

Revision history for this message
Patrick M (prmillius) said :
#2

Looks like I am stuck with removing any files I really want, and reformatting the unit with Gparted. Seagate informs me there is no Linux support for any external drives they build.

I'm hoping maybe someone has an idea other than trying to cram all my files onto flash drives, It was VERY convenient having a drive that the Widows and Linux boxes could share. Ubuntu seems to read ntfs OK up until now, but Windows doesn't do EXT.

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#3

Please boot your pc from Ubuntu live install cd made from here:

http://releases.ubuntu.com/10.04.1/

please prefer the torrent to download

http://releases.ubuntu.com/10.04.1/ubuntu-10.04.1-desktop-i386.iso.torrent

then boot from this cd and try to access to your external hard-disk

Revision history for this message
Patrick M (prmillius) said :
#4

Thanks Marcobra. That was easy!