Cannot use wimax dongle with 12.04

What wifi chip does it use?

 Thanks for replying actionparsnip!

It is a greenpacket uh235 wimax usb dongle.

I've checked greenpackets website and get no info about the chips.

What I did find from googling is:

MediaTek MT7118

I have the linux driver from the dongle that I can email to you or I can provide the info some other way that you prefer.

Thanks for replying actionparsnip!

It is a greenpacket uh235 wimax usb dongle.

I've checked greenpackets website and get no info about the chips.

What I did find from googling is:

MediaTek MT7118

I have the linux driver from the dongle that I can email to you or I can provide the info some other way that you prefer.

Doesn't tell us anything. Website information is extremely basic. Can you please COPY the below command and run it in a terminal. Copy the output and paste here as an update:

sudo lshw -C network; lsb_release -a; uname -a; lsusb

Thanks

Thanks again actionparsnip,

$ sudo lshw -C network; lsb_release -a; uname -a; lsusb
  *-network
       description: Ethernet interface
       product: RTL8111/8168B PCI Express Gigabit Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 01
       serial: 00:1c:c0:20:2d:ba
       size: 10Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:43 ioport:d000(size=256) memory:fea20000-fea20fff memory:fea00000-fea1ffff
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.2 LTS
Release: 12.04
Codename: precise
Linux KatotoPuma 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:15:33 UTC 2013 i686 i686 i386 GNU/Linux
Bus 001 Device 006: ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive
Bus 001 Device 007: ID 0e8d:7109 MediaTek Inc.
Bus 003 Device 002: ID 1c4f:0003 SiGma Micro HID controller
Bus 003 Device 003: ID 0566:3107 Monterey International Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

I just plugged the dongle into the ubuntu machine.

This time I got the following error message:

Error mounting: mount: special device: dev/ sr1 does not exist

I hope this helps!

Kind regards,

Joe

Can you please verify that these two packages are installed: usb-modeswitch and usb-modeswitch-data?
If in double, run this in the Terminal:

sudo apt-get install usb-modeswitch-data usb-modeswitch

Now restart and reconnect the stick.

Thanks Thomas!

I really appreciate your advice.

I'll try this and post the results.

Thomas,

Thanks again,

$ sudo apt-get install usb-modeswitch-data usb-modeswitch[sudo] password for katotopuma:
Reading package lists... Done
Building dependency tree
Reading state information... Done
usb-modeswitch is already the newest version.
usb-modeswitch set to manually installed.
usb-modeswitch-data is already the newest version.
usb-modeswitch-data set to manually installed.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Thomas,

I tried rebooting with the stick connected and by connecting the stick after the reboot.

There was no auto-run program started either way.

And there was no dongle recognized when I clicked on the network icon either way as well.

Thanks for your effort.

The problem with most mobile network sticks is, that they have two mode. One, the default mode, make the stick act as an CD drive with the driver CD in it. Then when the driver is installed is switches the stick to the second mode, where it work as a modem.

In your case the stick is still in mode 1. Usb_modeswitch usually sets the stick into mode 2 once it is connected. If you connect the stick and after lets say 30s "lsusb" still shows the ID "0e8d:7109" is didn't work.

You can try to run the command manually:

sudo usb_modeswitch -v 0e8d -p 7109

If it fails add the paramter " -W" at the end of the command and report the output.