error broken count>0 unmet dependencies How do I fix

Asked by Catherine on 2017-02-23

The error message was: 'Error Broken Count > 0' This usually means that your packages have unmet dependencies.
I do not know how to get rid of this error

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu update Edit question
Assignee:
No assignee Edit question
Solved by:
Catherine
Solved:
2017-03-02
Last query:
2017-03-02
Last reply:
2017-03-01
Manfred Hampl (m-hampl) said : #1

Please provide the output of the following diagnostic commands:

uname -a
lsb_release -crid
sudo dpkg --audit

Catherine (sahopkins) said : #2

I ran the above and here below is the result (needless to say I do not understand same)
Linux ccunningham -Aspire -E500 4.4.0 -49 - generic #70 - Ubuntu SMP Fri Nov 11 16:39:33 UTC 2016 i 686 i686 Gnu/Linux

Distributor ID : Ubuntu
Description: Ubuntu 16.04.1 LTS
Release : 16.04
Codename : xenial

Type dpkg -- help for help about installing and deinstalling packages (*);
Use 'apt' or 'aptitude' for user-friendly packagement;
Type dpkg - Dhelp for a list of dpkg flag values;
Type dpkg -- force - help for a list of forcing options;
Type dpkg - deb for help about manipulating * .deb files;

Options marked (*) produce a lot of output - pipe it through 'less' or 'more' !

Manfred Hampl (m-hampl) said : #3

You must have mistyped some of the commands.
There is the possibility to use copy/paste from and to the terminal window to avoid typo errors.
Please try again.

Catherine (sahopkins) said : #4

ccunningham@ccunningham-Aspire-E500:~$ uname -a
Linux ccunningham-Aspire-E500 4.4.0-49-generic #70-Ubuntu SMP Fri Nov 11 16:39:33 UTC 2016 i686 i686 i686 GNU/Linux
ccunningham@ccunningham-Aspire-E500:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
ccunningham@ccunningham-Aspire-E500:~$ sudo dpkg -- audit
[sudo] password for ccunningham:
dpkg: error: need an action option

Type dpkg --help for help about installing and deinstalling packages [*];
Use 'apt' or 'aptitude' for user-friendly package management;
Type dpkg -Dhelp for a list of dpkg debug flag values;
Type dpkg --force-help for a list of forcing options;
Type dpkg-deb --help for help about manipulating *.deb files;

Options marked [*] produce a lot of output - pipe it through 'less' or 'more' !
ccunningham@ccunningham-Aspire-E500:~$

Manfred Hampl (m-hampl) said : #5

Sorry, but the last command again was wring. There should not be a space character between the dash signs and the option audit

sudo dpkg --audit

please try again.

Catherine (sahopkins) said : #6

ccunningham@ccunningham-Aspire-E500:~$ uname -a
Linux ccunningham-Aspire-E500 4.4.0-49-generic #70-Ubuntu SMP Fri Nov 11 16:39:33 UTC 2016 i686 i686 i686 GNU/Linux
ccunningham@ccunningham-Aspire-E500:~$ lsb_release -crid
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
ccunningham@ccunningham-Aspire-E500:~$ sudo dpkg --audit
[sudo] password for ccunningham:
The following packages have been unpacked but not yet configured.
They must be configured using dpkg --configure or the configure
menu option in dselect for them to work:
 cups Common UNIX Printing System(tm) - PPD/driver support, web
 cups-core-drivers Common UNIX Printing System(tm) - PPD-less printing

ccunningham@ccunningham-Aspire-E500:~$

Manfred Hampl (m-hampl) said : #7

Ok, finally the command worked and provided the information that I was looking for.

Try the command

sudo dpkg --configure -a

in a terminal window and copy/paste all output into this question document.

Catherine (sahopkins) said : #8

ccunningham@ccunningham-Aspire-E500:~$ sudo dpkg --configure -a
[sudo] password for ccunningham:
dpkg: dependency problems prevent configuration of cups:
 cups depends on cups-daemon (>= 2.1.3-4ubuntu0.1); however:
  Version of cups-daemon on system is 2.1.3-4.

dpkg: error processing package cups (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of cups-core-drivers:
 cups-core-drivers depends on cups-daemon (>= 2.1.3-4ubuntu0.1); however:
  Version of cups-daemon on system is 2.1.3-4.

dpkg: error processing package cups-core-drivers (--configure):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 cups
 cups-core-drivers
ccunningham@ccunningham-Aspire-E500:~$

Manfred Hampl (m-hampl) said : #9

Well done, we are progressing in identifying the cause of your problem.

What is the output of the following commands:

apt-cache policy
apt-cache policy cups cups-daemon cups-core-drivers

Catherine (sahopkins) said : #10

=i386
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-security,n=xenial,l=Ubuntu,c=main,b=i386
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu xenial-security/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-security,n=xenial,l=Ubuntu,c=universe,b=i386
     origin security.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/restricted i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=restricted,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/multiverse i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=multiverse,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=main,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=universe,b=i386
     origin archive.ubuntu.com
Pinned packages:
ccunningham@ccunningham-Aspire-E500:~$ apt-cache policy cups cups-daemon cups-core-drivers

Manfred Hampl (m-hampl) said : #11

Sorry, but this output is incomplete.
Please try the given commands again, and then use the terminal window's menu entries "edit - select all" and "edit copy" and finally paste everything into this question document that we can see.

Catherine (sahopkins) said : #12

ccunningham@ccunningham-Aspire-E500:~$ apt-cache policy
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://archive.ubuntu.com/ubuntu xenial-proposed/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-proposed,n=xenial,l=Ubuntu,c=universe,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-proposed,n=xenial,l=Ubuntu,c=main,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial-proposed/multiverse i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-proposed,n=xenial,l=Ubuntu,c=multiverse,b=i386
     origin archive.ubuntu.com
 100 http://archive.ubuntu.com/ubuntu xenial-backports/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-backports,n=xenial,l=Ubuntu,c=universe,b=i386
     origin archive.ubuntu.com
 100 http://archive.ubuntu.com/ubuntu xenial-backports/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-backports,n=xenial,l=Ubuntu,c=main,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial-updates/restricted i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-updates,n=xenial,l=Ubuntu,c=restricted,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial-updates/multiverse i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-updates,n=xenial,l=Ubuntu,c=multiverse,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-updates,n=xenial,l=Ubuntu,c=main,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-updates,n=xenial,l=Ubuntu,c=universe,b=i386
     origin archive.ubuntu.com
 500 http://security.ubuntu.com/ubuntu xenial-security/restricted i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-security,n=xenial,l=Ubuntu,c=restricted,b=i386
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu xenial-security/multiverse i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-security,n=xenial,l=Ubuntu,c=multiverse,b=i386
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-security,n=xenial,l=Ubuntu,c=main,b=i386
     origin security.ubuntu.com
 500 http://security.ubuntu.com/ubuntu xenial-security/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial-security,n=xenial,l=Ubuntu,c=universe,b=i386
     origin security.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/restricted i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=restricted,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/multiverse i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=multiverse,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=main,b=i386
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu xenial/universe i386 Packages
     release v=16.04,o=Ubuntu,a=xenial,n=xenial,l=Ubuntu,c=universe,b=i386
     origin archive.ubuntu.com
Pinned packages:
ccunningham@ccunningham-Aspire-E500:~$ apt-cache policy cups cups-daemon cups-core-drivers

Manfred Hampl (m-hampl) said : #13

Ok, and now please the output of the command

apt-cache policy cups cups-daemon cups-core-drivers

We cannot help without that information.

Catherine (sahopkins) said : #14

ccunningham@ccunningham-Aspire-E500:~$ apt-cache policy cups cups-daemon cups-core-drivers
cups:
  Installed: 2.1.3-4ubuntu0.1
  Candidate: 2.1.3-4ubuntu0.2
  Version table:
     2.1.3-4ubuntu0.2 500
        500 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 Packages
 *** 2.1.3-4ubuntu0.1 100
        100 /var/lib/dpkg/status
     2.1.3-4 500
        500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
cups-daemon:
  Installed: 2.1.3-4
  Candidate: 2.1.3-4ubuntu0.2
  Version table:
     2.1.3-4ubuntu0.2 500
        500 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 Packages
 *** 2.1.3-4 500
        500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
        100 /var/lib/dpkg/status
cups-core-drivers:
  Installed: 2.1.3-4ubuntu0.1
  Candidate: 2.1.3-4ubuntu0.2
  Version table:
     2.1.3-4ubuntu0.2 500
        500 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 Packages
 *** 2.1.3-4ubuntu0.1 100
        100 /var/lib/dpkg/status
     2.1.3-4 500
        500 http://archive.ubuntu.com/ubuntu xenial/main i386 Packages
ccunningham@ccunningham-Aspire-E500:~$

Manfred Hampl (m-hampl) said : #15

Try the command

sudo apt-get install cups=2.1.3-4ubuntu0.2 cups-daemon=2.1.3-4ubuntu0.2 cups-core-drivers=2.1.3-4ubuntu0.2

and copy/paste the output that you get

Catherine (sahopkins) said : #16

ccunningham@ccunningham-Aspire-E500:~$ sudo apt-get install cups=2.1.3-4ubuntu0.2 cups-daemon=2.1.3-4ubuntu0.2
[sudo] password for ccunningham:
Sorry, try again.
[sudo] password for ccunningham:
Sorry, try again.
[sudo] password for ccunningham:
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
 cups : Depends: libcups2 (= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-core-drivers (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-common (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-server-common (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-client (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
 cups-daemon : Depends: libcups2 (= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
ccunningham@ccunningham-Aspire-E500:~$

Manfred Hampl (m-hampl) said : #17

Please do not hide older comments. The information in these is important to know the details of your system. Without these it is not possible to help.

What output do you get for the commands
sudo apt-get update
sudo apt-get dist-upgrade

Catherine (sahopkins) said : #18

ccunningham@ccunningham-Aspire-E500:~$ sudo apt-get update
[sudo] password for ccunningham:
Sorry, try again.
[sudo] password for ccunningham:
Get:1 http://security.ubuntu.com/ubuntu xenial-security InRelease [102 kB]
Ign:2 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:3 http://archive.ubuntu.com/ubuntu xenial InRelease
Get:4 http://archive.ubuntu.com/ubuntu xenial-updates InRelease [102 kB]
Hit:5 http://dl.google.com/linux/chrome/deb stable Release
Get:7 http://security.ubuntu.com/ubuntu xenial-security/universe i386 DEP-11 Metadata [32.1 kB]
Get:8 http://security.ubuntu.com/ubuntu xenial-security/universe DEP-11 64x64 Icons [37.0 kB]
Get:9 http://archive.ubuntu.com/ubuntu xenial-backports InRelease [102 kB]
Get:10 http://security.ubuntu.com/ubuntu xenial-security/main i386 DEP-11 Metadata [50.4 kB]
Get:11 http://security.ubuntu.com/ubuntu xenial-security/main DEP-11 64x64 Icons [39.7 kB]
Get:12 http://archive.ubuntu.com/ubuntu xenial-proposed InRelease [253 kB]
Get:13 http://archive.ubuntu.com/ubuntu xenial-updates/universe Sources [134 kB]
Get:14 http://archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [406 kB]
Get:15 http://archive.ubuntu.com/ubuntu xenial-updates/universe Translation-en [156 kB]
Get:16 http://archive.ubuntu.com/ubuntu xenial-updates/universe i386 DEP-11 Metadata [135 kB]
Get:17 http://archive.ubuntu.com/ubuntu xenial-updates/universe DEP-11 64x64 Icons [162 kB]
Get:18 http://archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages [475 kB]
Get:19 http://archive.ubuntu.com/ubuntu xenial-updates/main i386 DEP-11 Metadata [289 kB]
Get:20 http://archive.ubuntu.com/ubuntu xenial-updates/main DEP-11 64x64 Icons [186 kB]
Get:21 http://archive.ubuntu.com/ubuntu xenial-updates/multiverse i386 DEP-11 Metadata [2,520 B]
Get:22 http://archive.ubuntu.com/ubuntu xenial-backports/main i386 DEP-11 Metadata [3,324 B]
Get:23 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 DEP-11 Metadata [113 kB]
Get:24 http://archive.ubuntu.com/ubuntu xenial-proposed/universe i386 DEP-11 Metadata [6,440 B]
Get:25 http://archive.ubuntu.com/ubuntu xenial-proposed/universe DEP-11 64x64 Icons [11.7 kB]
Fetched 2,799 kB in 22s (123 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done
N: Skipping acquire of configured file 'main/binary-i386/Packages' as repository 'http://dl.google.com/linux/chrome/deb stable InRelease' doesn't support architecture 'i386'
ccunningham@ccunningham-Aspire-E500:~$

Catherine (sahopkins) said : #19

ccunningham@ccunningham-Aspire-E500:~$ sudo apt-get install cups=2.1.3-4ubuntu0.2 cups-daemon=2.1.3-4ubuntu0.2
[sudo] password for ccunningham:
Sorry, try again.
[sudo] password for ccunningham:
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
 cups : Depends: libcups2 (= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-core-drivers (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-common (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-server-common (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
        Depends: cups-client (>= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
 cups-daemon : Depends: libcups2 (= 2.1.3-4ubuntu0.2) but 2.1.3-4ubuntu0.1 is to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).
ccunningham@ccunningham-Aspire-E500:~$

Catherine (sahopkins) said : #20

Sorry I may have repeated the above in error. Thank you for your help. Do you think we will get a solution to this. Kind Regards Catherine

Manfred Hampl (m-hampl) said : #21

I am quite sure that this will be solved soon.

Please execute the command

sudo apt-get dist-upgrade

and copy/paste the output.

Catherine (sahopkins) said : #22

ccunningham@ccunningham-Aspire-E500:~$ sudo apt-get dist-upgrade
[sudo] password for ccunningham:
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 cups : Depends: cups-daemon (>= 2.1.3-4ubuntu0.1) but 2.1.3-4 is installed
 cups-core-drivers : Depends: cups-daemon (>= 2.1.3-4ubuntu0.1) but 2.1.3-4 is installed
 cups-daemon : Depends: libcups2 (= 2.1.3-4) but 2.1.3-4ubuntu0.1 is installed
E: Unmet dependencies. Try using -f.
ccunningham@ccunningham-Aspire-E500:~$

Manfred Hampl (m-hampl) said : #23

Try

sudo apt-get install -f

and report the results

Catherine (sahopkins) said : #24

ccunningham@ccunningham-Aspire-E500:~$ sudo apt-get install -f
[sudo] password for ccunningham:
Sorry, try again.
[sudo] password for ccunningham:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  gstreamer0.10-gconf iucode-tool libcdaudio1 libdirectfb-1.2-9 libenca0
  libmpcdec6 libqt4-webkit libslv2-9 linux-headers-4.4.0-35
  linux-headers-4.4.0-35-generic linux-headers-4.4.0-36
  linux-headers-4.4.0-36-generic linux-headers-4.4.0-37
  linux-headers-4.4.0-37-generic linux-headers-4.4.0-38
  linux-headers-4.4.0-38-generic linux-headers-4.4.0-39
  linux-headers-4.4.0-39-generic linux-headers-4.4.0-40
  linux-headers-4.4.0-40-generic linux-headers-4.4.0-41
  linux-headers-4.4.0-41-generic linux-headers-4.4.0-42
  linux-headers-4.4.0-42-generic linux-headers-4.4.0-43
  linux-headers-4.4.0-43-generic linux-headers-4.4.0-44
  linux-headers-4.4.0-44-generic linux-headers-4.4.0-45
  linux-headers-4.4.0-45-generic linux-headers-4.4.0-46
  linux-headers-4.4.0-46-generic linux-image-4.4.0-35-generic
  linux-image-4.4.0-36-generic linux-image-4.4.0-37-generic
  linux-image-4.4.0-38-generic linux-image-4.4.0-39-generic
  linux-image-4.4.0-40-generic linux-image-4.4.0-41-generic
  linux-image-4.4.0-42-generic linux-image-4.4.0-43-generic
  linux-image-4.4.0-44-generic linux-image-4.4.0-45-generic
  linux-image-4.4.0-46-generic linux-image-extra-4.4.0-35-generic
  linux-image-extra-4.4.0-36-generic linux-image-extra-4.4.0-37-generic
  linux-image-extra-4.4.0-38-generic linux-image-extra-4.4.0-39-generic
  linux-image-extra-4.4.0-40-generic linux-image-extra-4.4.0-41-generic
  linux-image-extra-4.4.0-42-generic linux-image-extra-4.4.0-43-generic
  linux-image-extra-4.4.0-44-generic linux-image-extra-4.4.0-45-generic
  linux-image-extra-4.4.0-46-generic ubuntu-core-launcher
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  cups cups-bsd cups-client cups-common cups-core-drivers cups-daemon
  cups-server-common libcups2 libcupscgi1 libcupsimage2 libcupsmime1
  libcupsppdc1
Suggested packages:
  cups-pdf xpp
The following packages will be upgraded:
  cups cups-bsd cups-client cups-common cups-core-drivers cups-daemon
  cups-server-common libcups2 libcupscgi1 libcupsimage2 libcupsmime1
  libcupsppdc1
12 upgraded, 0 newly installed, 0 to remove and 285 not upgraded.
2 not fully installed or removed.
Need to get 1,662 kB of archives.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 libcupscgi1 i386 2.1.3-4ubuntu0.2 [29.5 kB]
Get:2 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 libcupsmime1 i386 2.1.3-4ubuntu0.2 [14.3 kB]
Get:3 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups-daemon i386 2.1.3-4ubuntu0.2 [319 kB]
Get:4 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups-core-drivers i386 2.1.3-4ubuntu0.2 [28.4 kB]
Get:5 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups-server-common all 2.1.3-4ubuntu0.2 [493 kB]
Get:6 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups-common all 2.1.3-4ubuntu0.2 [134 kB]
Get:7 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups-client i386 2.1.3-4ubuntu0.2 [134 kB]
Get:8 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 libcupsimage2 i386 2.1.3-4ubuntu0.2 [16.8 kB]
Get:9 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 libcupsppdc1 i386 2.1.3-4ubuntu0.2 [46.8 kB]
Get:10 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 libcups2 i386 2.1.3-4ubuntu0.2 [212 kB]
Get:11 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups i386 2.1.3-4ubuntu0.2 [199 kB]
Get:12 http://archive.ubuntu.com/ubuntu xenial-proposed/main i386 cups-bsd i386 2.1.3-4ubuntu0.2 [35.3 kB]
Fetched 1,662 kB in 13s (121 kB/s)
Preconfiguring packages ...
(Reading database ... 635291 files and directories currently installed.)
Preparing to unpack .../libcupscgi1_2.1.3-4ubuntu0.2_i386.deb ...
Unpacking libcupscgi1:i386 (2.1.3-4ubuntu0.2) over (2.1.3-4ubuntu0.1) ...
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Warning: Stopping cups.service, but it can still be activated by:
  cups.socket
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Processing triggers for libc-bin (2.23-0ubuntu5) ...
Processing triggers for ureadahead (0.100.0-19) ...
ureadahead will be reprofiled on next reboot
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Processing 1 changed doc-base file...
Setting up libcups2:i386 (2.1.3-4ubuntu0.2) ...
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Setting up libcupsmime1:i386 (2.1.3-4ubuntu0.2) ...
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Setting up cups-common (2.1.3-4ubuntu0.2) ...
Setting up libcupsimage2:i386 (2.1.3-4ubuntu0.2) ...
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Setting up libcupsppdc1:i386 (2.1.3-4ubuntu0.2) ...
Setting up cups (2.1.3-4ubuntu0.2) ...
Updating PPD files for cups ...
Setting up cups-bsd (2.1.3-4ubuntu0.2) ...
Processing triggers for libc-bin (2.23-0ubuntu5) ...
ccunningham@ccunningham-Aspire-E500:~$

Catherine (sahopkins) said : #25

looks like problem solved. Thank you