We can't get any updates or anything to download.

Asked by heatherbecnel

This is what we get when trying to get an update or download .

 E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

we have no idea what it means and half of the stuff we need we can't get.

Question information

Revision history for this message
heatherbecnel (heatherbecnel) said :
#1

can any please tell us what to do about this?

 E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

I just want to be able to watch my shows again.lol.

Revision history for this message
Elfy (elfy) said :
#2

Open a terminal from the applications and accessories menu and enter

sudo dpkg --configure -a

You will be asked for your password

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marcobra (Marco Braida) (marcobra) said :
#3

The "dpkg --configure -a" is asked by the system when a previous update/upgrade process have not completely performed good, and it must run with "root" privileged administrative user.
Using the "sudo" command we can do a command as "root" user, and "dpkg --configure -a" need be run from root user.
After the "dpkg --configure -a" command i add all the usual commands (see below) you can run to be sure your system became fully upgraded.

Please also subscribe this bug https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/108601/

Typing the commands as sudo the system will ask you for a password, please give your user password when requested, you don't see nothing when you type it, then press enter.

So please be sure your system is fully updated/upgraded with no pending packages or errors:

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a

then to update and upgrade and also check pending or missing packages, still using terminal type:

sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

Hope this helps

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