upgrades wont download

Asked by will on 2009-01-18

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

E: _cache->open() failed, please report.
dont know how to run this?

ProblemType: Bug
Architecture: i386
Date: Sun Jan 18 20:39:57 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/gnome-system-log
Package: gnome-utils 2.20.0.1-1ubuntu5
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-utils
Uname: Linux 2.6.24-22-generic i686

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu update-manager Edit question
Assignee:
No assignee Edit question
Last query:
2009-01-18
Last reply:
2009-01-19

This question was originally filed as bug #318541.

will (williamdavidtodd) said : #1
Chris Crisafulli (itnet7) said : #2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

Chris Crisafulli (itnet7) said : #3

Please try running the following command in a gnome-terminal: sudo dpkg --configure -a

Thanks,

Chris

The "dpkg --configure -a" is asked by the system when a previous update/upgrade process have not completely performed good, and it must run with "root" privileged administrative user.
Using the "sudo" command we can do a command as "root" user, and "dpkg --configure -a" need be run from root user.
After the "dpkg --configure -a" command i add all the usual commands (see below) you can run to be sure your system became fully upgraded.

Typing the commands as sudo the system will ask you for a password, please give your user password when requested, you don't see nothing when you type it, then press enter.

So please be sure your system is fully updated/upgraded with no pending packages or errors:

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a
sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

Hope this helps

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