Could not initialize the package information An unresolvable problem occurred while initializing the package information. Please report this bug against the 'update-manager' package and include the following error message: 'E:Opening /etc/apt/sources

Asked by kim on 2017-01-23

Trying to run update manager and I get this message: Could not initialize the package information An unresolvable problem occurred while initializing the package information. Please report this bug against the 'update-manager' package and include the following error message: 'E:Opening /etc/apt/sources.list - ifstream::ifstream (13: Permission denied)' I've ran sudo apt-get update and upgrade commands and all seems to be ok. Any help with this would be great.

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu update-manager Edit question
Assignee:
No assignee Edit question
Solved by:
Mark Rijckenberg
Solved:
2017-01-23
Last query:
2017-01-23
Last reply:
2017-01-23
kim (kimauzy) said : #2

Stuck at step 5 of the trouble shooting procedure: I can't find an option to set scrolling to unlimited. I'm on 12.04 precise lxle lubuntu and my terminal is a ROXTerm terminal, after clicking edit there is no profile listed.

In roxterm, click on Preferences::Edit current profile::Scrolling. Make sure that "Limit scrollback" is NOT enabled.

What is the output of:

ls -la /etc/apt/sources.list

Thanks

kim (kimauzy) said : #5

All I have is a place to set the value. No options for any kind of limit settings. Value is currently set at 1000 lines.

kim (kimauzy) said : #6

@ actionparsnip, output is: kim@kim-E-6000:~$ ls -la /etc/apt/sources.list
-rw------- 1 root root 282 Jan 11 15:46 /etc/apt/sources.list

OK, set the value to "100000" and proceed to step 6.

Post output here:

https://answers.launchpad.net/ubuntu/+source/update-manager/+question/445915

kim (kimauzy) said : #8

kim@kim-E-6000:~$ ubuntu-support-status
Traceback (most recent call last):
  File "/usr/bin/ubuntu-support-status", line 108, in <module>
    cache = apt.Cache()
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 105, in __init__
    self.open(progress)
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 154, in open
    self._list.read_main_list()
SystemError: E:Opening /etc/apt/sources.list - ifstream::ifstream (13: Permission denied)
kim@kim-E-6000:~$ cat /etc/dpkg/dpkg.cfg.d/multiarch
cat: /etc/dpkg/dpkg.cfg.d/multiarch: No such file or directory
kim@kim-E-6000:~$ dpkg --print-foreign-architectures

kim@kim-E-6000:~$ sudo grep -R proxy /etc/apt/*
[sudo] password for kim:
kim@kim-E-6000:~$ grep proxy /etc/environment
kim@kim-E-6000:~$ echo $http_proxy

kim@kim-E-6000:~$ echo $ftp_proxy

kim@kim-E-6000:~$ grep proxy /etc/bash.bashrc
kim@kim-E-6000:~$ grep proxy ~/.bashrc
grep: /home/kim/.bashrc: No such file or directory
kim@kim-E-6000:~$ cat /etc/apt/apt.conf
cat: /etc/apt/apt.conf: No such file or directory
kim@kim-E-6000:~$ sudo fuser -vvv /var/lib/dpkg/lock
kim@kim-E-6000:~$ sudo fuser -vvv /var/cache/apt/archives/lock
kim@kim-E-6000:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"
kim@kim-E-6000:~$ uname -a
Linux kim-E-6000 3.2.0-120-generic #163-Ubuntu SMP Tue Dec 20 15:13:12 UTC 2016 i686 i686 i386 GNU/Linux
kim@kim-E-6000:~$ sudo rm /var/lib/apt/lists/lock
kim@kim-E-6000:~$ sudo rm /var/cache/apt/archives/lock
kim@kim-E-6000:~$ sudo rm /var/lib/dpkg/lock
kim@kim-E-6000:~$ sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
kim@kim-E-6000:~$ sudo mv /var/lib/dpkg/status /var/lib/dpkg/status-bad
kim@kim-E-6000:~$ sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status || sudo cp /var/backups/apt.extended_states.0 /var/lib/dpkg/status
kim@kim-E-6000:~$ sudo mv /var/lib/dpkg/available /var/lib/dpkg/available-bad
kim@kim-E-6000:~$ sudo cp /var/lib/dpkg/available-old /var/lib/dpkg/available
kim@kim-E-6000:~$ sudo rm -rf /var/lib/dpkg/updates/*
kim@kim-E-6000:~$ sudo rm -rf /var/lib/apt/lists
kim@kim-E-6000:~$ sudo rm /var/cache/apt/*.bin
kim@kim-E-6000:~$ sudo mkdir /var/lib/apt/lists
kim@kim-E-6000:~$ sudo mkdir /var/lib/apt/lists/partial
kim@kim-E-6000:~$ LANG=C;sudo apt-get clean
kim@kim-E-6000:~$ LANG=C;sudo apt-get autoclean
Reading package lists... Done
Building dependency tree
Reading state information... Done
kim@kim-E-6000:~$ sudo dpkg --configure -a
kim@kim-E-6000:~$ sudo dpkg --clear-avail
kim@kim-E-6000:~$ LANG=C;sudo apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
kim@kim-E-6000:~$ LANG=C;sudo apt-get --fix-missing install
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
kim@kim-E-6000:~$ LANG=C;sudo apt-get --purge autoremove
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
kim@kim-E-6000:~$ LANG=C;sudo apt-get --fix-missing update -o APT::Cache-Limit=100000000
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kim@kim-E-6000:~$ LANG=C;sudo apt-get update -o APT::Cache-Limit=100000000 && sudo apt-get dist-upgrade
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Ign http://ppa.launchpad.net precise/main Translation-en
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Ign http://archive.getdeb.net precise-getdeb/apps Translation-en
Ign http://archive.getdeb.net precise-getdeb/games Translation-en
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
kim@kim-E-6000:~$ find /etc/apt -name '*.list' -exec bash -c 'echo -e "\n$1\n"; cat -n "$1"' _ '{}' \;

/etc/apt/sources.list

cat: /etc/apt/sources.list: Permission denied

/etc/apt/sources.list.d/videolan-master-daily-precise.list

/etc/apt/sources.list.d/playdeb.list

     1 deb http://archive.getdeb.net/ubuntu precise-getdeb games

/etc/apt/sources.list.d/lubuntu-dev-non-official-apps-precise.list

/etc/apt/sources.list.d/nilarimogard-webupd8-precise.list

     1 deb http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/nilarimogard/webupd8/ubuntu precise main

/etc/apt/sources.list.d/nemh-systemback-precise.list

     1 deb http://ppa.launchpad.net/nemh/systemback/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/nemh/systemback/ubuntu precise main

/etc/apt/sources.list.d/tuxpoldo-btsync-precise.list

     1 deb http://ppa.launchpad.net/tuxpoldo/btsync/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/tuxpoldo/btsync/ubuntu precise main

/etc/apt/sources.list.d/claws-mail-ppa-precise.list

     1 deb http://ppa.launchpad.net/claws-mail/ppa/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/claws-mail/ppa/ubuntu precise main

/etc/apt/sources.list.d/ubuntugames-games-precise.list

/etc/apt/sources.list.d/landronimirc-skippy-xd-daily-precise.list

/etc/apt/sources.list.d/getdeb.list

     1 deb http://archive.getdeb.net/ubuntu precise-getdeb apps

/etc/apt/sources.list.d/wine-wine-builds-precise.list

     1 deb http://ppa.launchpad.net/wine/wine-builds/ubuntu precise main
     2 deb-src http://ppa.launchpad.net/wine/wine-builds/ubuntu precise main

/etc/apt/sources.list.d/lubuntu-desktop-ppa-precise.list

/etc/apt/sources.list.d/lxle-updates-precise.list

/etc/apt/sources.list.d/webupd8team-y-ppa-manager-precise.list

     1 deb http://ppa.launchpad.net/webupd8team/y-ppa-manager/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/webupd8team/y-ppa-manager/ubuntu precise main

/etc/apt/sources.list.d/ytvwld-syncthing-precise.list

     1 deb http://ppa.launchpad.net/ytvwld/syncthing/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/ytvwld/syncthing/ubuntu precise main

/etc/apt/sources.list.d/kevin-mehall-pithos-daily-precise.list

/etc/apt/sources.list.d/anonbeat-guayadeque-precise.list

     1 deb http://ppa.launchpad.net/anonbeat/guayadeque/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/anonbeat/guayadeque/ubuntu precise main

/etc/apt/sources.list.d/noobslab-themes-precise.list

     1 deb http://ppa.launchpad.net/noobslab/themes/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/noobslab/themes/ubuntu precise main

/etc/apt/sources.list.d/nowrep-qupzilla-precise.list

     1 deb http://ppa.launchpad.net/nowrep/qupzilla/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/nowrep/qupzilla/ubuntu precise main

/etc/apt/sources.list.d/libreoffice-ppa-precise.list

     1 deb http://ppa.launchpad.net/libreoffice/ppa/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/libreoffice/ppa/ubuntu precise main

/etc/apt/sources.list.d/v-2e-tox-precise.list

     1 deb http://ppa.launchpad.net/v-2e/tox/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/v-2e/tox/ubuntu precise main

/etc/apt/sources.list.d/langdalepl-gvfs-mtp-precise.list

     1 deb http://ppa.launchpad.net/langdalepl/gvfs-mtp/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/langdalepl/gvfs-mtp/ubuntu precise main

/etc/apt/sources.list.d/catfish-search-catfish-stable-precise.list

     1 deb http://ppa.launchpad.net/catfish-search/catfish-stable/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/catfish-search/catfish-stable/ubuntu precise main

/etc/apt/sources.list.d/lxle-stable-precise.list

     1 deb http://ppa.launchpad.net/lxle/stable/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/lxle/stable/ubuntu precise main

/etc/apt/sources.list.d/deluge-team-ppa-precise.list

/etc/apt/sources.list.d/kubuntu-ppa-backports-precise.list

     1 # deb http://ppa.launchpad.net/kubuntu-ppa/backports/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/kubuntu-ppa/backports/ubuntu precise main

/etc/apt/sources.list.d/ubuntu-wine-ppa-precise.list

     1 deb http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu precise main
     2 deb-src http://ppa.launchpad.net/ubuntu-wine/ppa/ubuntu precise main

/etc/apt/sources.list.d/noobslab-deepin-sc-precise.list

/etc/apt/sources.list.d/mdoyen-homebank-precise.list

     1 deb http://ppa.launchpad.net/mdoyen/homebank/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/mdoyen/homebank/ubuntu precise main

/etc/apt/sources.list.d/landronimirc-clamtk-precise.list

     1 deb http://ppa.launchpad.net/landronimirc/clamtk/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/landronimirc/clamtk/ubuntu precise main

/etc/apt/sources.list.d/upubuntu-com-chat-precise.list

/etc/apt/sources.list.d/otto-kesselgulasch-gimp-precise.list

     1 deb http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/otto-kesselgulasch/gimp/ubuntu precise main

/etc/apt/sources.list.d/pithos-ppa-precise.list

     1 deb http://ppa.launchpad.net/pithos/ppa/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/pithos/ppa/ubuntu precise main

/etc/apt/sources.list.d/linphone-release-precise.list

     1 deb http://ppa.launchpad.net/linphone/release/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/linphone/release/ubuntu precise main

/etc/apt/sources.list.d/mkusb-ppa-precise.list

     1 deb http://ppa.launchpad.net/mkusb/ppa/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/mkusb/ppa/ubuntu precise main

/etc/apt/sources.list.d/openshot_developers-ppa-precise.list

     1 deb http://ppa.launchpad.net/openshot.developers/ppa/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/openshot.developers/ppa/ubuntu precise main

/etc/apt/sources.list.d/h-realh-roxterm-precise.list

     1 deb http://ppa.launchpad.net/h-realh/roxterm/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/h-realh/roxterm/ubuntu precise main

/etc/apt/sources.list.d/videolan-stable-daily-precise.list

     1 deb http://ppa.launchpad.net/videolan/stable-daily/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/videolan/stable-daily/ubuntu precise main

/etc/apt/sources.list.d/noobslab-icons-precise.list

     1 deb http://ppa.launchpad.net/noobslab/icons/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/noobslab/icons/ubuntu precise main

/etc/apt/sources.list.d/ehoover-compholio-precise.list

/etc/apt/sources.list.d/shimmerproject-daily-precise.list

     1 deb http://ppa.launchpad.net/shimmerproject/daily/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/shimmerproject/daily/ubuntu precise main

/etc/apt/sources.list.d/shnatsel-zram-precise.list

/etc/apt/sources.list.d/linrunner-tlp-precise.list

     1 deb http://ppa.launchpad.net/linrunner/tlp/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/linrunner/tlp/ubuntu precise main

/etc/apt/sources.list.d/medibuntu.list

     1 ## Please report any bug on https://bugs.launchpad.net/medibuntu/

/etc/apt/sources.list.d/yannubuntu-boot-repair-precise.list

/etc/apt/sources.list.d/plushuang-tw-uget-stable-precise.list

     1 deb http://ppa.launchpad.net/plushuang-tw/uget-stable/ubuntu precise main
     2 # deb-src http://ppa.launchpad.net/plushuang-tw/uget-stable/ubuntu precise main
kim@kim-E-6000:~$ sudo dpkg --audit
kim@kim-E-6000:~$

The file permissions on your /etc/apt/sources.list file seem to be wrong.

The other output aboves seems OK.

Try this Terminal command to correct the permissions:

sudo chmod 644 /etc/apt/sources.list

Afterwards, the output of

ls -la /etc/apt/sources.list

should look like this:

-rw-r--r-- 1 root root 4327 Jan 9 19:50 /etc/apt/sources.list

kim (kimauzy) said : #10

kim@kim-E-6000:~$ sudo chmod 644 /etc/apt/sources.list
[sudo] password for kim:
kim@kim-E-6000:~$ ls -la /etc/apt/sources.list
-rw-r--r-- 1 root root 282 Jan 11 15:46 /etc/apt/sources.list
kim@kim-E-6000:~$

OK now run:

sudo apt-get update

What is the output, please?

kim (kimauzy) said : #12

kim@kim-E-6000:~$ sudo apt-get update
[sudo] password for kim:
Hit http://archive.canonical.com precise Release.gpg
Hit http://archive.ubuntu.com precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
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Hit http://ppa.launchpad.net precise Release.gpg
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Hit http://archive.canonical.com precise Release
Hit http://archive.ubuntu.com precise Release
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://archive.canonical.com precise/partner Sources
Hit http://archive.ubuntu.com precise/universe Sources
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
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Hit http://archive.getdeb.net precise-getdeb Release.gpg
Hit http://archive.canonical.com precise/partner i386 Packages
Hit http://archive.canonical.com precise/partner TranslationIndex
Hit http://archive.ubuntu.com precise/main Sources
Hit http://archive.ubuntu.com precise/multiverse Sources
Hit http://archive.ubuntu.com precise/restricted Sources
Hit http://archive.ubuntu.com precise/universe i386 Packages
Hit http://archive.ubuntu.com precise/main i386 Packages
Hit http://archive.ubuntu.com precise/multiverse i386 Packages
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Hit http://archive.ubuntu.com precise/main TranslationIndex
Hit http://archive.ubuntu.com precise/multiverse TranslationIndex
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Hit http://ppa.launchpad.net precise Release.gpg
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Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://archive.canonical.com precise/partner Translation-en
Hit http://archive.ubuntu.com precise/universe TranslationIndex
Hit http://archive.ubuntu.com precise/main Translation-en
Hit http://archive.ubuntu.com precise/multiverse Translation-en
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
Hit http://ppa.launchpad.net precise Release.gpg
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Hit http://ppa.launchpad.net precise Release
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Hit http://archive.ubuntu.com precise/restricted Translation-en
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Hit http://ppa.launchpad.net precise Release
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Hit http://ppa.launchpad.net precise Release
Hit http://ppa.launchpad.net precise Release
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Hit http://ppa.launchpad.net precise Release
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Hit http://ppa.launchpad.net precise Release
Hit http://ppa.launchpad.net precise Release
Hit http://ppa.launchpad.net precise Release
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Hit http://ppa.launchpad.net precise Release
Hit http://ppa.launchpad.net precise/main i386 Packages
Ign http://ppa.launchpad.net precise/main TranslationIndex
Hit http://ppa.launchpad.net precise/main i386 Packages
Ign http://ppa.launchpad.net precise/main TranslationIndex
Hit http://ppa.launchpad.net precise/main i386 Packages
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Ign http://ppa.launchpad.net precise/main TranslationIndex
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Hit http://archive.getdeb.net precise-getdeb/apps i386 Packages
Hit http://ppa.launchpad.net precise/main i386 Packages
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Hit http://ppa.launchpad.net precise/main i386 Packages
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Hit http://ppa.launchpad.net precise/main i386 Packages
Ign http://ppa.launchpad.net precise/main TranslationIndex
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Hit http://ppa.launchpad.net precise/main TranslationIndex
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Hit http://ppa.launchpad.net precise/main TranslationIndex
Hit http://archive.getdeb.net precise-getdeb/games i386 Packages
Hit http://ppa.launchpad.net precise/main i386 Packages
Ign http://archive.getdeb.net precise-getdeb/apps TranslationIndex
Ign http://archive.getdeb.net precise-getdeb/games TranslationIndex
Hit http://ppa.launchpad.net precise/main TranslationIndex
Hit http://ppa.launchpad.net precise/main i386 Packages
Hit http://ppa.launchpad.net precise/main TranslationIndex
Hit http://ppa.launchpad.net precise/main Sources
Hit http://ppa.launchpad.net precise/main i386 Packages
Ign http://ppa.launchpad.net precise/main TranslationIndex
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Ign http://ppa.launchpad.net precise/main TranslationIndex
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Hit http://ppa.launchpad.net precise/main Sources
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Ign http://ppa.launchpad.net precise/main TranslationIndex
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Ign http://ppa.launchpad.net precise/main Translation-en_US
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Ign http://archive.getdeb.net precise-getdeb/games Translation-en
Reading package lists... Done
kim@kim-E-6000:~$

kim (kimauzy) said : #13

Its working now guys, thanks so very much. WOW what a bid fix for what seemed to be a small problem, THANKS AGAIN!!!

kim (kimauzy) said : #14

Thanks Mark Rijckenberg, that solved my question.

kim (kimauzy) said : #15

Huge Thank You to: Mark Rijckenberg (markrijckenberg) & actionparsnip (andrew-woodhead666).

You're welcome. The only real fix here was sudo chmod 644 /etc/apt/sources.list (I think)

But I wanted you to go through the whole troubleshooting procedure to see if any additional configuration issues would appear. In this case, they did not. But they often do....

kim (kimauzy) said : #17

Understand that, better to see the whole picture. Again thanks and have a blessed year as you bless us with your knowledge. We would be in trouble without peeps like you to help us.