14. upgrade did not completely download

Asked by beajay sutter on 2015-02-14

I have a laptop with a Linux system and Ubuntu. during the most recent upgrade I lost power and it stopped before completing the upgrade. Now everything is all goofed up. Somehow it's all zoomed SO much that I cannot access even my settings AND my desktop is a built-in one with no ability to turn that option off. Many difficulties when online. I have tried downloading the upgrade but once I received the download I cannot open or run it. PLEASE help?? AND I will need detailed instructions. and HOPE they work as not everything is working now. THANKS!!

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu update-manager Edit question
Assignee:
No assignee Edit question
Last query:
2015-03-06
Last reply:
2015-03-06

Press CTRL + ALT + F1 and run:

sudo fuser -vki /var/lib/dpkg/lock;sudo dpkg --configure -a

Then reboot by running:

sudo reboot

beajay sutter (beajaysutter) said : #2

Thanks for the info BUT when I Press CTRL+ ALT+F1 it asks for my login and will Not accept it or allow me to login??

Manfred Hampl (m-hampl) said : #3

On that "login:" prompt you have to enter your username, press enter, and only on the second prompt enter the password.

beajay sutter (beajaysutter) said : #4

Well thanks but that is what I have been trying to do. Simply won't accept it. GROAN... Any other suggestions??

Manfred Hampl (m-hampl) said : #5

"...won't accept it..." What do you see on the screen when you press CTRL+ ALT+F1? What happens when you enter your username and hit 'Enter'? Do you get a request for the password? If yes, what exactly happens if you try entering the password and hit 'Enter' again?

Please be more elaborate!

beajay sutter (beajaysutter) said : #6

I see the login request. Enter my login...then the password request...enter the password and keep getting "invalid login and password"

Manfred Hampl (m-hampl) said : #7

It seems that either the username or the password are wrong. Eventually there is a problem in the keyboard setting (the keyboard might be interpreted with the wrong language).

You could try setting a new password for your account with the steps as described in http://www.psychocats.net/ubuntu/resetpassword

Or you boot into the root shell prompt as described in that link, and issue the commands

mount -o rw,remount /
sudo dpkg --configure -a

to complete installation of any package that is only half installed.

You should also be able to identify the full version number of your current installation with the command

lsb_release -crid

What does that show?

(reboot with the command "sudo reboot" when done)

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