Ubuntu
update-manager package

Update manager will not open when I click on icon

Asked by Doug Konrad

Most of the time, when Update Manager has updates to be applied, it will not open when I click on the icon. I can check for updates by right clicking on the icon, and I can apply the updates likewise. But I cannot see the screen that shows me what will be updated before I apply them. The tiny triangle pointer on the left side of the icon appears to be light blue.

I am running 12.04. It was installed from the ISO (not upgraded).

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Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

sudo apt-get update; lsb_release -a

Thanks

Revision history for this message
Doug Konrad (w-koxrad-z) said : 		#2

doug@lbrmn-lnxub71:~$ sudo apt-get update; lsb_release -a
[sudo] password for doug:
Ign file: InRelease
Get:1 file: Release.gpg [198 B]
Get:2 file: Release [330 B]
Ign file: Translation-en_CA
Ign file: Translation-en
Ign http://security.ubuntu.com precise-security InRelease
Ign http://ca.archive.ubuntu.com precise InRelease
Ign http://ca.archive.ubuntu.com precise-updates InRelease
Ign http://ca.archive.ubuntu.com precise-backports InRelease
Get:3 http://security.ubuntu.com precise-security Release.gpg [198 B]
Get:4 http://ca.archive.ubuntu.com precise Release.gpg [198 B]
Get:5 http://ca.archive.ubuntu.com precise-updates Release.gpg [198 B]
Get:6 http://security.ubuntu.com precise-security Release [49.6 kB]
Get:7 http://ca.archive.ubuntu.com precise-backports Release.gpg [198 B]
Get:8 http://ca.archive.ubuntu.com precise Release [49.6 kB]
Get:9 http://ca.archive.ubuntu.com precise-updates Release [49.6 kB]
Get:10 http://security.ubuntu.com precise-security/main Sources [30.0 kB]
Get:11 http://ca.archive.ubuntu.com precise-backports Release [49.6 kB]
Get:12 http://security.ubuntu.com precise-security/restricted Sources [14 B]
Get:13 http://security.ubuntu.com precise-security/universe Sources [7,849 B]
Get:14 http://security.ubuntu.com precise-security/multiverse Sources [713 B]
Get:15 http://security.ubuntu.com precise-security/main amd64 Packages [95.0 kB]
Get:16 http://ca.archive.ubuntu.com precise/main Sources [934 kB]
Get:17 http://security.ubuntu.com precise-security/restricted amd64 Packages [14 B]
Get:18 http://security.ubuntu.com precise-security/universe amd64 Packages [24.2 kB]
Get:19 http://security.ubuntu.com precise-security/multiverse amd64 Packages [1,155 B]
Get:20 http://security.ubuntu.com precise-security/main i386 Packages [97.6 kB]
Get:21 http://security.ubuntu.com precise-security/restricted i386 Packages [14 B]
Get:22 http://security.ubuntu.com precise-security/universe i386 Packages [24.4 kB]
Get:23 http://security.ubuntu.com precise-security/multiverse i386 Packages [1,394 B]
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Ign http://extras.ubuntu.com precise InRelease
Get:24 http://extras.ubuntu.com precise Release.gpg [72 B]
Hit http://extras.ubuntu.com precise Release
Hit http://extras.ubuntu.com precise/main Sources
Hit http://extras.ubuntu.com precise/main amd64 Packages
Hit http://extras.ubuntu.com precise/main i386 Packages
Ign http://extras.ubuntu.com precise/main TranslationIndex
Ign http://extras.ubuntu.com precise/main Translation-en_CA
Ign http://extras.ubuntu.com precise/main Translation-en
Get:25 http://ca.archive.ubuntu.com precise/restricted Sources [5,470 B]
Get:26 http://ca.archive.ubuntu.com precise/universe Sources [5,019 kB]
Get:27 http://ca.archive.ubuntu.com precise/multiverse Sources [155 kB]
Get:28 http://ca.archive.ubuntu.com precise/main amd64 Packages [1,273 kB]
Get:29 http://ca.archive.ubuntu.com precise/restricted amd64 Packages [8,452 B]
Get:30 http://ca.archive.ubuntu.com precise/universe amd64 Packages [4,786 kB]
Get:31 http://ca.archive.ubuntu.com precise/multiverse amd64 Packages [119 kB]
Get:32 http://ca.archive.ubuntu.com precise/main i386 Packages [1,274 kB]
Get:33 http://ca.archive.ubuntu.com precise/restricted i386 Packages [8,431 B]
Get:34 http://ca.archive.ubuntu.com precise/universe i386 Packages [4,796 kB]
Get:35 http://ca.archive.ubuntu.com precise/multiverse i386 Packages [121 kB]
Hit http://ca.archive.ubuntu.com precise/main TranslationIndex
Hit http://ca.archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://ca.archive.ubuntu.com precise/restricted TranslationIndex
Hit http://ca.archive.ubuntu.com precise/universe TranslationIndex
Get:36 http://ca.archive.ubuntu.com precise-updates/main Sources [134 kB]
Get:37 http://ca.archive.ubuntu.com precise-updates/restricted Sources [1,379 B]
Get:38 http://ca.archive.ubuntu.com precise-updates/universe Sources [37.9 kB]
Get:39 http://ca.archive.ubuntu.com precise-updates/multiverse Sources [1,058 B]
Get:40 http://ca.archive.ubuntu.com precise-updates/main amd64 Packages [329 kB]
Get:41 http://ca.archive.ubuntu.com precise-updates/restricted amd64 Packages [2,417 B]
Get:42 http://ca.archive.ubuntu.com precise-updates/universe amd64 Packages [96.9 kB]
Get:43 http://ca.archive.ubuntu.com precise-updates/multiverse amd64 Packages [1,829 B]
Get:44 http://ca.archive.ubuntu.com precise-updates/main i386 Packages [332 kB]
Get:45 http://ca.archive.ubuntu.com precise-updates/restricted i386 Packages [2,439 B]
Get:46 http://ca.archive.ubuntu.com precise-updates/universe i386 Packages [97.4 kB]
Get:47 http://ca.archive.ubuntu.com precise-updates/multiverse i386 Packages [2,047 B]
Get:48 http://ca.archive.ubuntu.com precise-updates/main TranslationIndex [3,564 B]
Get:49 http://ca.archive.ubuntu.com precise-updates/multiverse TranslationIndex [2,605 B]
Get:50 http://ca.archive.ubuntu.com precise-updates/restricted TranslationIndex [2,461 B]
Get:51 http://ca.archive.ubuntu.com precise-updates/universe TranslationIndex [2,850 B]
Get:52 http://ca.archive.ubuntu.com precise-backports/main Sources [1,845 B]
Get:53 http://ca.archive.ubuntu.com precise-backports/restricted Sources [14 B]
Get:54 http://ca.archive.ubuntu.com precise-backports/universe Sources [12.4 kB]
Get:55 http://ca.archive.ubuntu.com precise-backports/multiverse Sources [1,383 B]
Get:56 http://ca.archive.ubuntu.com precise-backports/main amd64 Packages [1,271 B]
Get:57 http://ca.archive.ubuntu.com precise-backports/restricted amd64 Packages [14 B]
Get:58 http://ca.archive.ubuntu.com precise-backports/universe amd64 Packages [11.1 kB]
Get:59 http://ca.archive.ubuntu.com precise-backports/multiverse amd64 Packages [996 B]
Get:60 http://ca.archive.ubuntu.com precise-backports/main i386 Packages [1,271 B]
Get:61 http://ca.archive.ubuntu.com precise-backports/restricted i386 Packages [14 B]
Get:62 http://ca.archive.ubuntu.com precise-backports/universe i386 Packages [11.2 kB]
Get:63 http://ca.archive.ubuntu.com precise-backports/multiverse i386 Packages [999 B]
Hit http://ca.archive.ubuntu.com precise-backports/main TranslationIndex
Hit http://ca.archive.ubuntu.com precise-backports/multiverse TranslationIndex
Hit http://ca.archive.ubuntu.com precise-backports/restricted TranslationIndex
Hit http://ca.archive.ubuntu.com precise-backports/universe TranslationIndex
Hit http://ca.archive.ubuntu.com precise/main Translation-en_CA
Hit http://ca.archive.ubuntu.com precise/main Translation-en
Hit http://ca.archive.ubuntu.com precise/multiverse Translation-en
Hit http://ca.archive.ubuntu.com precise/restricted Translation-en
Hit http://ca.archive.ubuntu.com precise/universe Translation-en_CA
Hit http://ca.archive.ubuntu.com precise/universe Translation-en
Hit http://ca.archive.ubuntu.com precise-updates/main Translation-en_CA
Hit http://ca.archive.ubuntu.com precise-updates/main Translation-en
Hit http://ca.archive.ubuntu.com precise-updates/multiverse Translation-en
Hit http://ca.archive.ubuntu.com precise-updates/restricted Translation-en
Hit http://ca.archive.ubuntu.com precise-updates/universe Translation-en_CA
Get:64 http://ca.archive.ubuntu.com precise-updates/universe Translation-en [58.5 kB]
Hit http://ca.archive.ubuntu.com precise-backports/main Translation-en
Hit http://ca.archive.ubuntu.com precise-backports/multiverse Translation-en
Hit http://ca.archive.ubuntu.com precise-backports/restricted Translation-en
Hit http://ca.archive.ubuntu.com precise-backports/universe Translation-en
Fetched 20.1 MB in 51s (388 kB/s)
Reading package lists... Done
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise
doug@lbrmn-lnxub71:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Ok then run:

sudo apt-get --reinstall install nano

What is the output?

Revision history for this message
Doug Konrad (w-koxrad-z) said : 		#4

doug@lbrmn-lnxub71:~$ sudo apt-get --reinstall install nano
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following package was automatically installed and is no longer required:
  libkms1:i386
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 13 not upgraded.
Need to get 194 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://ca.archive.ubuntu.com/ubuntu/ precise/main nano amd64 2.2.6-1 [194 kB]
Fetched 194 kB in 1s (101 kB/s)
(Reading database ... 259427 files and directories currently installed.)
Preparing to replace nano 2.2.6-1 (using .../nano_2.2.6-1_amd64.deb) ...
Unpacking replacement nano ...
Processing triggers for doc-base ...
Processing 2 changed doc-base files...
Processing triggers for install-info ...
Processing triggers for man-db ...
Setting up nano (2.2.6-1) ...
doug@lbrmn-lnxub71:~$

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

looks fine :)

Is software centre ok now?

Revision history for this message
Doug Konrad (w-koxrad-z) said : 		#6

The problem is with the Update Manager - the icon that only shows up when there are updates to apply, and it is still a problem.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#7

Then press SuperL (aka 'Windows key') and search for software center. Is it ok?

Revision history for this message
Doug Konrad (w-koxrad-z) said : 		#8

Software Centre works fine (and I didn't have any problems with it before).

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#9

So where is the issue, updates and installs are smooth and software centre opens ok

Revision history for this message
Doug Konrad (w-koxrad-z) said : 		#10

This issue is that a simple left click on the Update Manager icon does not open the Update Manager. I can right click on the icon, and use the options of checking for more updates, or of applying the updates. But I can't see the updates until they have been applied (by using the history function on the Software Centre).

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#11

Then I suggest you report a bug

Revision history for this message
Doug Konrad (w-koxrad-z) said : 		#12

Done. Thanks for your assistance!

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