update manager will not update thunderbird

Asked by Stephen McCormick

New Install of 12.04 LTS
1st set of updates requested after being on line for about 20 minutes - all installed OK.

Later Update Manger came up requesting updates to Thunderbird but it does not complete

error message was "Error: BrokenCount >0". This usually means that your installed packages have unmet dependencies.

it shows that version 11.04 is installed already - this installation was new yesterday from a fresh iso CD with LTS 12.04.

It then will not allow any further updates of any other programs - I have tried fixing in a terminal window as suggested, without success.

What do you suggest as my next step.

Best regards

Steve

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Ubuntu update-manager Edit question
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Solved by:
Stephen McCormick
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Revision history for this message
actionparsnip (andrew-woodhead666) said :
#1

sudo fuser -vvv /var/lib/dpkg/lock
sudo rm /var/lib/apt/lists/lock
sudo cp -arf /var/lib/dpkg /var/lib/dpkg.backup
sudo cp /var/lib/dpkg/status-old /var/lib/dpkg/status
sudo cp /var/lib/dpkg/available-old /var/lib/dpkg/available
sudo rm -rf /var/lib/dpkg/updates/*
sudo rm -rf /var/lib/apt/lists
sudo rm /var/cache/apt/*.bin
sudo mkdir /var/lib/apt/lists
sudo mkdir /var/lib/apt/lists/partial
LANG=C;sudo apt-get clean
LANG=C;sudo apt-get autoclean
LANG=C;sudo apt-get --purge autoremove
LANG=C;sudo apt-get update -o APT::Cache-Limit=25165824
sudo dpkg --clear-avail
sudo dpkg --configure -a
LANG=C;sudo apt-get -f install
LANG=C;sudo apt-get --fix-missing install
LANG=C;sudo apt-get update -o APT::Cache-Limit=25165824 && sudo apt-get dist-upgrade

Revision history for this message
Stephen McCormick (ste-mccormick) said :
#2

Thank You Andrew - I will try this evening and let you know if it solves it.

What was the cause, and is this a generic solution to all "broken" package installs?

Revision history for this message
Stephen McCormick (ste-mccormick) said :
#3

Thank you Andrew did try it next day and it worked - not had a problem since.

Best Regards

Steve