update manager wont update after last update

Can you try these two commands and gives us their output?:

  sudo apt-get update
  sudo apt-get dist-upgrade

Please paste the output in the pastebin: http://paste.ubuntu.com

https://help.ubuntu.com/community/PackageManagerTroubleshootingProcedure

Theodotos Andreou
 i have done the two commands an pasted dem on the link provided,

I reckon you missed the link. :)

Sorry!! here is it:

http://paste.ubuntu.com/546950/

doh!! :)

Can you try the following command and paste the output here?:

  sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5

Here we are:

tallpaul@tallpaul-Studio-1535:~$ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5
[sudo] password for tallpaul:
Executing: gpg --ignore-time-conflict --no-options --no-default-keyring --secret-keyring /etc/apt/secring.gpg --trustdb-name /etc/apt/trustdb.gpg --keyring /etc/apt/trusted.gpg --primary-keyring /etc/apt/trusted.gpg --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5
gpg: requesting key 437D05B5 from hkp server keyserver.ubuntu.com
?: keyserver.ubuntu.com: Connection timed out
gpgkeys: HTTP fetch error 7: couldn't connect: Connection timed out
gpg: no valid OpenPGP data found.
gpg: Total number processed: 0
tallpaul@tallpaul-Studio-1535:~$

The error is here:

?: keyserver.ubuntu.com: Connection timed out

Apparently you do not have access to the ubuntu keyserver (keyserver.ubuntu.com). It is possible that a network admin in your organization or your ISP if you are from home has blocked your access.

ok thanks for that! it i dont know quite what has happened but the "no entry" sign has gone and i have been about to update now but only when important updates are ticked . but recommended ticked it fails to up due to "Requires installation of untrusted packages The action would require the installation of packages from unauthenticated sources. details libpst4"

would you be able to point me in the right direction to sort this one out please!! ?

OK let's start all over again. can you paste the output of "sudo apt-get update" in the pastebin?

Sorry!! lol
here we are

http://paste.ubuntu.com/548715/

ta

OK Let's try again to import the keys:

  sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5

Paste any errors back here

I apologize I did not mean to be a source for answers about Ubuntu ...It is
actually I that needs help for I am brand new to this system and have very
little skill sets when it comes to knowing my way around....I do apologize,
I can assure you though that the level of knowledge and help that I have
received amongst the Open Source / Launch Pad and Overall Ubuntu help
experience has been more than adequate, in fact down right helpful...so I AM
SURE SOMEONE WILL ANSWER YOUR QUESTIONS PROPERLY AND BEST OF LUCK!

Respectfully,

Sebastian Powell

On Sat, Jan 1, 2011 at 3:07 AM, Theodotos Andreou <
<email address hidden>> wrote:

> Question #138718 on update-manager in ubuntu changed:
>
> https://answers.launchpad.net/ubuntu/+source/update-manager/+question/138718
>
> Status: Open => Answered
>
> Theodotos Andreou proposed the following answer:
> OK Let's try again to import the keys:
>
> sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys
> 40976EAF437D05B5
>
> Paste any errors back here
>
> --
> You received this question notification because you are an answer
> contact for Ubuntu.
>

heres the outcome of the last command.

tallpaul@tallpaul-Studio-1535:~$ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5
[sudo] password for tallpaul:
Executing: gpg --ignore-time-conflict --no-options --no-default-keyring --secret-keyring /etc/apt/secring.gpg --trustdb-name /etc/apt/trustdb.gpg --keyring /etc/apt/trusted.gpg --primary-keyring /etc/apt/trusted.gpg --keyserver keyserver.ubuntu.com --recv-keys 40976EAF437D05B5
gpg: requesting key 437D05B5 from hkp server keyserver.ubuntu.com
?: keyserver.ubuntu.com: Connection timed out
gpgkeys: HTTP fetch error 7: couldn't connect: Connection timed out
gpg: no valid OpenPGP data found.
gpg: Total number processed: 0
tallpaul@tallpaul-Studio-1535:~$

Same error. Looks like a connectivity issue:

?: keyserver.ubuntu.com: Connection timed out

Can you try ping and mtr the keyserver.ubuntu.com server? In Terminal:

  ping keyserver.ubuntu.com
  mtr keyserver.ubuntu.com

Paste the output here.

tallpaul@tallpaul-Studio-1535:~$ ping keyserver.ubuntu.com
PING keyserver.ubuntu.com (91.189.89.49) 56(84) bytes of data.
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=1 ttl=45 time=825 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=3 ttl=45 time=960 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=4 ttl=45 time=840 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=5 ttl=45 time=570 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=6 ttl=45 time=593 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=7 ttl=45 time=674 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=8 ttl=45 time=634 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=9 ttl=45 time=749 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=10 ttl=45 time=869 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=11 ttl=45 time=981 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=12 ttl=45 time=903 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=13 ttl=45 time=723 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=14 ttl=45 time=843 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=15 ttl=45 time=1150 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=16 ttl=45 time=1226 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=17 ttl=45 time=938 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=18 ttl=45 time=939 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=19 ttl=45 time=816 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=20 ttl=45 time=746 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=21 ttl=45 time=835 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=22 ttl=45 time=724 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=23 ttl=45 time=760 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=24 ttl=45 time=1074 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=25 ttl=45 time=902 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=26 ttl=45 time=878 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=27 ttl=45 time=794 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=28 ttl=45 time=827 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=29 ttl=45 time=793 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=30 ttl=45 time=828 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=31 ttl=45 time=823 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=32 ttl=45 time=1010 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=33 ttl=45 time=1026 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=34 ttl=45 time=783 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=35 ttl=45 time=916 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=36 ttl=45 time=857 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=37 ttl=45 time=728 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=38 ttl=45 time=734 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=39 ttl=45 time=713 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=40 ttl=45 time=806 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=41 ttl=45 time=733 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=42 ttl=45 time=833 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=43 ttl=45 time=973 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=44 ttl=45 time=974 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=45 ttl=45 time=889 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=46 ttl=45 time=748 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=47 ttl=45 time=734 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=48 ttl=45 time=888 ms
64 bytes from boquila.canonical.com (91.189.89.49): icmp_req=49 ttl=45 time=1025 ms

its keeps going so i stop it bypressing ctrl+s

                             My traceroute [v0.75]
tallpaul-Studio-1535 (0.0.0.0) Wed Jan 5 18:17:27 2011
Keys: Help Display mode Restart statistics Order of fields quit
                                       Packets Pings
 Host Loss% Snt Last Avg Best Wrst StDev
 1. 10.47.0.1 0.0% 42 4.3 2.8 1.6 5.5 0.8
 2. 10.8.58.1 0.0% 42 2.4 2.7 1.6 4.4 0.6
 3. 192.168.168.34 7.3% 42 860.1 948.0 671.2 1182. 132.6
 4. 192.168.168.33 9.8% 42 903.6 944.8 684.1 1238. 118.2
 5. 192.168.6.29 4.9% 42 852.6 964.6 706.8 1252. 129.8
 6. 10.100.103.1 4.9% 42 844.3 987.9 714.5 1274. 137.7
 7. 25.123.63.82 7.3% 42 841.2 987.9 757.1 1215. 113.4
 8. pdghai01.isparadigm.com 7.3% 42 793.2 1002. 793.2 1180. 100.6
 9. ???

and again its keeps going so i stop it bypressing ctrl+s

OK it seems that the server is up. Now let's see if the web service is up:

  telnet keyserver.ubuntu.com 80

If the port 80 (web) is up you will get:

Trying 91.189.89.49...
Connected to keyserver.ubuntu.com.
Escape character is '^]'.

Enter the "GET" command and you will get the html code of the frontpage of the server.

If it does not work this will explain the problem. Someone has blocked port 80 (the web service) for keyserver.ubuntu.com If it does work then it is a strange error indeed and probably you should consider filing a bug about this.

You guys did a wonderful job of working thru this problem. I followed all the steps listed and came up with the same answers. I can not apt-get any updates. I can ping the keyserver and my port 80 is open. I am going to call my ISP provider tomorrow (Comcast) and see if there has been anything done on their end. Can you tell me if a bug has been filed and do you need my additional info for said bug?

Myshalla
Seattle, Wa