Ubuntu
update-manager package

Upgrade from 9.04 to 9.10 -- "could not calculate the upgrade"

Asked by Cyrus Omar

I am trying to get an ubuntu 8.10 system I only have remote access to upgraded from 8.10 to 10.04. I used do-release-upgrade (no command line arguments) to get it to 9.04, and invoked it again. However, this time I'm getting the following error:

Checking for a new ubuntu release
Done Upgrade tool signature
Done Upgrade tool
Done downloading
extracting 'karmic.tar.gz'
authenticate 'karmic.tar.gz' against 'karmic.tar.gz.gpg'

Reading cache

Checking package manager
Reading package lists: Done
Reading state information: Done
Reading state information: Done
Reading state information: Done
Done downloading
Reading package lists: Done
Reading state information: Done
Reading state information: Done
Reading state information: Done

Updating repository information
Done downloading

Checking package manager
Reading package lists: Donekarmic-security/multiverse Packages: 94
Reading state information: Done
Reading state information: Done
Reading state information: Done

Calculating the changes

Support for some applications ended

Canonical Ltd. no longer provides support for the following software
packages. You can still get support from the community.

If you have not enabled community maintained software (universe),
these packages will be suggested for removal at the end of the
upgrade.

Demoted:
acl, binutils-static, cpp-4.3, cupsddk, g++-4.3, gcc-4.3,
gcc-4.3-base, gcc-4.3-multilib, gfortran-4.3, gnome-mount,
gnome-user-guide-en, gstreamer0.10-gnomevfs, human-icon-theme, klogd,
libdbus-1-qt3, libglew1.5, libgnome-speech7, libgnomevfs2-bin,
libmono-data1.0-cil, libmono-data2.0-cil, libmono-getoptions1.0-cil,
libmono-posix1.0-cil, libmysqlclient15off, libpolkit-gnome0,
libsmbios2, libstdc++6-4.3-dev, nvidia-180-modaliases,
openoffice.org-style-crystal, phonon, phonon-backend-gstreamer,
policykit-gnome, python-gdata, python-launchpad-bugs, python-tz,
python-usb, qt4-qtconfig, rss-glx, strigi-client, sysklogd,
tangerine-icon-theme, texlive-xetex, ttf-kochi-gothic,
ttf-sazanami-gothic, ubuntu-gdm-themes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be
caused by held packages.

This can be caused by:
* Upgrading to a pre-release version of Ubuntu
* Running the current pre-release version of Ubuntu
* Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug against the
'update-manager' package and include the files in
/var/log/dist-upgrade/ in the bug report.

Restoring original system state

Aborting
Reading package lists: Donejaunty-security/multiverse Packages: 94
Reading state information: Done
Reading state information: Done
Reading state information: Done

-----------------
-----------------
Here are the files in /var/log/dist-upgrade:

apt.log: http://pastebin.com/v4uYzYmp
main.log: http://pastebin.com/vWzsTRgA

Any ideas on why this is happening?

Question information

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Revision history for this message
François Tissandier (baloo) said : 		#1

"Error, pkgProblemResolver::Resolve generated breaks, this may be
caused by held package"

Did you check if you have a held package ? This error message seems the reason for your problem.

Revision history for this message
delance (olivier-delance) said : 		#2

I could be able to help you on a fresh install. Not on such issue. If you are interested, post again.

Revision history for this message
Cyrus Omar (cyology) said : 		#3

I'm not sure what "held package" means, but here is the output of apt-get update/upgrade/dist-upgrade:

cyrus@nathan-tesla1:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
cyrus@nathan-tesla1:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
cyrus@nathan-tesla1:~$ sudo apt-get update
Hit http://security.ubuntu.com jaunty-security Release.gpg
Hit http://security.ubuntu.com jaunty-security Release
Hit http://security.ubuntu.com jaunty-security/main Packages
Hit http://security.ubuntu.com jaunty-security/restricted Packages
Hit http://security.ubuntu.com jaunty-security/main Sources
Hit http://security.ubuntu.com jaunty-security/restricted Sources
Hit http://security.ubuntu.com jaunty-security/universe Packages
Hit http://security.ubuntu.com jaunty-security/universe Sources
Hit http://security.ubuntu.com jaunty-security/multiverse Packages
Hit http://security.ubuntu.com jaunty-security/multiverse Sources
Hit http://us.archive.ubuntu.com jaunty Release.gpg
Hit http://us.archive.ubuntu.com jaunty-updates Release.gpg
Hit http://us.archive.ubuntu.com jaunty Release
Hit http://us.archive.ubuntu.com jaunty-updates Release
Hit http://us.archive.ubuntu.com jaunty/main Packages
Hit http://us.archive.ubuntu.com jaunty/restricted Packages
Hit http://us.archive.ubuntu.com jaunty/main Sources
Hit http://us.archive.ubuntu.com jaunty/restricted Sources
Hit http://us.archive.ubuntu.com jaunty/universe Packages
Hit http://us.archive.ubuntu.com jaunty/universe Sources
Hit http://us.archive.ubuntu.com jaunty/multiverse Packages
Hit http://us.archive.ubuntu.com jaunty/multiverse Sources
Hit http://us.archive.ubuntu.com jaunty-updates/main Packages
Hit http://us.archive.ubuntu.com jaunty-updates/restricted Packages
Hit http://us.archive.ubuntu.com jaunty-updates/main Sources
Hit http://us.archive.ubuntu.com jaunty-updates/restricted Sources
Hit http://us.archive.ubuntu.com jaunty-updates/universe Packages
Hit http://us.archive.ubuntu.com jaunty-updates/universe Sources
Hit http://us.archive.ubuntu.com jaunty-updates/multiverse Packages
Hit http://us.archive.ubuntu.com jaunty-updates/multiverse Sources
Reading package lists... Done
cyrus@nathan-tesla1:~$ sudo apt-get upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
cyrus@nathan-tesla1:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

So it doesn't look like there are any "held" packages.

Revision history for this message
François Tissandier (baloo) said : 		#4

I'm not really sure what "held" means either, but I think it could be a software whose version is locked: it cannot be upgraded. So, if the new version requires a newer version of this software, it will fail.

To check if you have packages like that, open Synaptic, then check the buttons on the left, there should be one called "Status", or something similar. Then in the list of filter values, the last one I have here is "Tagged", and it shows me the list of packages that I marked as "locked". Check if you have something with this filter plz.

Revision history for this message
delance (olivier-delance) said : 		#5

Have a look at https://help.ubuntu.com/community/Repositories/Ubuntu.
It seems you have to enable "Universe" depot.
After activating this depot in Synaptic (System->Administration->Packet Management), try again to update.

Can you help with this problem?

Provide an answer of your own, or ask Cyrus Omar for more information if necessary.

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