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b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 6, Type 5, Revision 1) -> Wireless Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01) not working in Ubuntu 9.10 on Acer Aspire one d250 netbook

Asked by erbie710

I have a Acer Aspirie one d250 netbook with windows xp preinstalled. I put ubuntu netbook remix on a flash drive. When I boot from the flash drive everything works fine, but when I installed it to the hard drive and boot the wifi card will not turn on. Drivers are loaded.Switch for wifi on netbook will not turn it on. I can connect using Ethernet. It has a broadcom card for wifi. I'm new to using Linux so if you could post answer as simple as you can that would be helpful. Thanks....

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Mark Rijckenberg (markrijckenberg) said : 		#1

Hi,

Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).

In order to gather essential troubleshooting information about your wireless card, please follow this procedure:

Step 1: Open Terminal from "Applications->Accessories->Terminal"

Step 2: Please copy-paste the following command from the https://answers.launchpad.net/ubuntu website in Firefox into the Linux Terminal. Do NOT copy-paste from the Email message into the Terminal, as that will only copy PART of the command. The command STARTS with the word sudo and ENDS with the word restart. So please copy-paste the ENTIRE command below from Firefox into a Terminal, press <enter>, then enter password when sudo asks for password, then press enter again.

sudo lshw -C network; sudo iwlist scanning; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; sudo lshw -short; uname -a; dmesg | grep ound; dmesg | grep b43; dmesg | grep wl; dmesg | grep witch; iwconfig; grep b43 /etc/modprobe.d/*; grep wl /etc/modprobe.d/*; sudo /etc/init.d/networking restart

Step 3: Please post results (copy/paste terminal output) on this thread

Regards,

Mark

Revision history for this message
erbie710 (serb-woh) said : 		#2

 *-network
       description: Network controller
       product: BCM4312 802.11b/g
       vendor: Broadcom Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=b43-pci-bridge latency=0
       resources: irq:16 memory:57100000-57103fff
  *-network
       description: Ethernet interface
       product: Atheros AR8132 / L1c Gigabit Ethernet Adapter
       vendor: Attansic Technology Corp.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: c0
       serial: 00:26:22:26:0a:f1
       size: 100MB/s
       capacity: 100MB/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.0.1-NAPI duplex=full firmware=N/A ip=192.168.1.123 latency=0 link=yes multicast=yes port=twisted pair speed=100MB/s
       resources: irq:29 memory:55000000-5503ffff ioport:2000(size=128)
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

auto lo
iface lo inet loopback

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=9.10
DISTRIB_CODENAME=karmic
DISTRIB_DESCRIPTION="Ubuntu 9.10"
00:00.0 Host bridge [0600]: Intel Corporation Mobile 945GME Express Memory Controller Hub [8086:27ac] (rev 03)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03)
00:02.1 Display controller [0380]: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller [8086:27a6] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller [8086:27d8] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 [8086:27d0] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 [8086:27d2] (rev 02)
00:1c.2 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 [8086:27d4] (rev 02)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 [8086:27d6] (rev 02)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 [8086:27c8] (rev 02)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 [8086:27c9] (rev 02)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 [8086:27ca] (rev 02)
00:1d.3 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 [8086:27cb] (rev 02)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller [8086:27cc] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev e2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge [8086:27b9] (rev 02)
00:1f.2 SATA controller [0106]: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA AHCI Controller [8086:27c5] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801G (ICH7 Family) SMBus Controller [8086:27da] (rev 02)
01:00.0 Network controller [0280]: Broadcom Corporation BCM4312 802.11b/g [14e4:4315] (rev 01)
03:00.0 Ethernet controller [0200]: Attansic Technology Corp. Atheros AR8132 / L1c Gigabit Ethernet Adapter [1969:1062] (rev c0)
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 0c45:62c0 Microdia Sonix USB 2.0 Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
H/W path Device Class Description
=========================================================
                                  system Aspire one
/0 bus Aspire one
/0/0 memory 1MiB BIOS
/0/16 memory 1GiB System Memory
/0/16/0 memory 1GiB DIMM DDR2 Synchronous 533 MHz (1.9 ns)
/0/1b processor Intel(R) Atom(TM) CPU N270 @ 1.60GHz
/0/1b/1c memory 512KiB L2 cache
/0/1b/1d memory 32KiB L1 cache
/0/1b/1.1 processor Logical CPU
/0/1b/1.2 processor Logical CPU
/0/100 bridge Mobile 945GME Express Memory Controller Hub
/0/100/2 display Mobile 945GME Express Integrated Graphics Controller
/0/100/2.1 display Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller
/0/100/1b multimedia 82801G (ICH7 Family) High Definition Audio Controller
/0/100/1c bridge 82801G (ICH7 Family) PCI Express Port 1
/0/100/1c/0 network BCM4312 802.11b/g
/0/100/1c.1 bridge 82801G (ICH7 Family) PCI Express Port 2
/0/100/1c.2 bridge 82801G (ICH7 Family) PCI Express Port 3
/0/100/1c.2/0 eth0 network Atheros AR8132 / L1c Gigabit Ethernet Adapter
/0/100/1c.3 bridge 82801G (ICH7 Family) PCI Express Port 4
/0/100/1d bus 82801G (ICH7 Family) USB UHCI Controller #1
/0/100/1d.1 bus 82801G (ICH7 Family) USB UHCI Controller #2
/0/100/1d.2 bus 82801G (ICH7 Family) USB UHCI Controller #3
/0/100/1d.3 bus 82801G (ICH7 Family) USB UHCI Controller #4
/0/100/1d.7 bus 82801G (ICH7 Family) USB2 EHCI Controller
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge 82801GBM (ICH7-M) LPC Interface Bridge
/0/100/1f.2 scsi0 storage 82801GBM/GHM (ICH7 Family) SATA AHCI Controller
/0/100/1f.2/0.0.0 /dev/sda disk 160GB WDC WD1600BEVT-2
/0/100/1f.2/0.0.0/1 /dev/sda1 volume 10GiB Windows NTFS volume
/0/100/1f.2/0.0.0/2 /dev/sda2 volume 73GiB Windows NTFS volume
/0/100/1f.2/0.0.0/3 /dev/sda3 volume 65GiB Extended partition
/0/100/1f.2/0.0.0/3/5 /dev/sda5 volume 62GiB Linux filesystem partition
/0/100/1f.2/0.0.0/3/6 /dev/sda6 volume 2776MiB Linux swap / Solaris partition
/0/100/1f.3 bus 82801G (ICH7 Family) SMBus Controller
/1 power CRB Battery 0
Linux marie-laptop 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 i686 GNU/Linux
[ 0.361714] ACPI: No dock devices found.
[ 0.478480] pnp: PnP ACPI: found 9 devices
[ 1.405802] isapnp: No Plug & Play device found
[ 1.772272] hub 1-0:1.0: USB hub found
[ 1.772919] hub 2-0:1.0: USB hub found
[ 1.773401] hub 3-0:1.0: USB hub found
[ 1.773886] hub 4-0:1.0: USB hub found
[ 1.774366] hub 5-0:1.0: USB hub found
[ 1.805177] device-mapper: multipath round-robin: version 1.0.0 loaded
[ 1.811948] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 2.913748] ssb: Sonics Silicon Backplane found on PCI device 0000:01:00.0
[ 7.195195] lp: driver loaded but no devices found
[ 8.839382] uvcvideo: Found UVC 1.00 device WebCam (0c45:62c0)
[ 9.703620] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 2.819502] b43-pci-bridge 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 2.819532] b43-pci-bridge 0000:01:00.0: setting latency timer to 64
[ 9.703620] b43-phy0: Broadcom 4312 WLAN found (core revision 15)
[ 9.744132] b43-phy0 ERROR: FOUND UNSUPPORTED PHY (Analog 6, Type 5, Revision 1)
[ 9.744251] b43: probe of ssb0:0 failed with error -95
[ 0.248054] ACPI: EC: non-query interrupt received, switching to interrupt mode
[ 0.501101] Switched to high resolution mode on CPU 1
[ 0.503979] Switched to high resolution mode on CPU 0
[ 0.976530] input: Lid Switch as /devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input2
[ 0.976614] ACPI: Lid Switch [LID0]
[ 4.107128] Console: switching to colour frame buffer device 128x37
[ 10.789025] hda-intel: azx_get_response timeout, switching to polling mode: last cmd=0x020c0000
lo no wireless extensions.

eth0 no wireless extensions.

/etc/modprobe.d/blacklist.conf:# replaced by b43 and ssb.
/etc/modprobe.d/blacklist-watchdog.conf:blacklist twl4030_wdt
 * Reconfiguring network interfaces... Ignoring unknown interface eth0=eth0.
                                                                                                                      [ OK ]

Revision history for this message
Mark Rijckenberg (markrijckenberg) said : 		#3

Hi,

You need to install the following Broadcom driver package using aptitude or Synaptic package manager: bcmwl-kernel-source

This will of course require a working wirED Internet connection in Ubuntu. (wired, not wireless)

For example: using the Terminal, you need to run the following commands to install bcmwl-kernel-source:

sudo aptitude update
sudo aptitude install bcmwl-kernel-source

Then reboot and retest wireless using Network Manager.

A similar explanation can be found at the end of this thread:

https://answers.launchpad.net/ubuntu/+source/ubuntu-docs/+question/89142

Regards,

Mark

Revision history for this message
erbie710 (serb-woh) said : 		#4

That fixed the problem. Thanks for all you help Mark!!!!