hard drive ID change ?

Hi Dennis,

What I would like you to do is restart the computer and you will see a black screen with the brand name of the PC you bought, eg, Dell, Compaq, Acer, etc. now check on the screen to see what key you need to press to enter Setup, it will be something like F2, Del(ete), etc.

Now you will see a screen with list of information related to the hardware on your computer, check the list to do with what Hard Disk Drives, CR-Rom Drives, Floppy Disk Drives, etc. and see if it says External Hard Drive, that's one way of checking.

Secondly, when you can see the Windows Desktop, Click in Start, then Settings, then Control Panel and then double click on Add/Remove Hardware and get the system to do an automatic check for hardware, if it finds your external hard drive, then make sure you have the software to install the 'device driver', these help the hardware and the computer communicate as well as function properly. If it doesn't find it, choose it from a list of products and do as mentioned before.

Another tip is to right-click the mouse over the My Computer, click on Properties and then Hardware, then Device Manager and check if its listed.

Let me know how you get on,

John