File Sync error. (auth failed (AUTH_FAILED)) Ubuntu one

Asked by Neil on 2011-07-01

Hi
Ubuntu one keeps on telling me that it can't sync. there for I can't unload to Ubuntu one, says maybe not connected to internet but I am.
any ideas to fix the problem please
Thanks
Neil

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu ubuntuone-client Edit question
Assignee:
No assignee Edit question
Solved by:
Neil
Solved:
2011-07-04
Last query:
2011-07-04
Last reply:
Neil (goofandfroggie) said : #1

after 1 week it fixed itself, I wish I could say why and how.

jeremy-list (quick-dudley) said : #2

I'd also love to know how you fixed it. Ubuntu one is syncing perfectly on my old desktop but giving the same error as you on my new laptop (fresh install of natty)

Neil (goofandfroggie) said : #3

Hi
Try this I had problems again...but this worked

Neil

AUTH_FAILED is sometimes caused by a corrupt Token. Could you plese try the
following and let me know if it improves your issue.

1. Quit the Ubuntu One Preferences (if Open)
2. Open System->Preferences->Passwords and Encryption Keys
3. Click on the arrow next to "Passwords"
4. Right-click on the Ubuntu One token and select "Delete"
5. Go to https://one.ubuntu.com/account/machines/
6. Click on the checkbox next to your computer
7. Click the "Remove selected computers" button
8. Open Me Menu->Ubuntu One or System --> Preferences --> Ubuntu One
9. a window should open, prompting you to add your computer to your Ubuntu One
account
10. Add your computer

Now try and sync a file and see if you get an AUTH_FAILED. You can get the
status of your syncdaemon by running the following command in a Terminal:

u1sdtool --status

Ubuntu Batala (m-ubuntuone-l) said : #4

Hi!
I tryed and it doesn´t work.
I have the same problem since 2 or 3 weeks..
Wath can I do?
Thanks a lot.

Neil (goofandfroggie) said : #5

Hi sorry that is the only help I have found. But check your time and zone if they are wrong not good will course
The problem too,
I got the above help for ubuntu one and ask the question. So if you're still having problems ask them directly, may help.
 Sorry can't be of any real help.
Regards
Neil

Neil (goofandfroggie) said : #6

Hi sorry that is the only help I have found. But check your time and zone if they are wrong not good will course
The problem too,
I got the above help for ubuntu one and ask the question. So if you're still having problems ask them directly, may help.
 Sorry can't be of any real help.
Regards
Neil