Ubuntu
ubuntu-release-upgrader package

I was updating my ubuntu version 22.04 to 22.10 but it was getting stopped with error cause of something like, "Unofficial software packages not provided by Ubuntu Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again."

Asked by Yax Prajapati

I am getting error while updating the ubuntu software from 22.04 to 22.10:

An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge
package to remove software from a Launchpad PPA and
try the upgrade again.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.16
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 23 21:28:35 2023
InstallationDate: Installed on 2023-02-23 (0 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2023-02-23 (0 days ago)
VarLogDistupgradeTermlog:

mtime.conffile..etc.update-manager.release-upgrades: 2023-02-23T17:10:49.113482

Question information

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Status:
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For:
Ubuntu ubuntu-release-upgrader Edit question
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Solved by:
actionparsnip
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This question was originally filed as bug #2008272.

Revision history for this message
Erich Eickmeyer (eeickmeyer) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. If you would prefer live chat support, you can find an IRC support channel for your flavor of Ubuntu here: https://wiki.ubuntu.com/IRC/ChannelList. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#2

Did you disable all PPAs in your OS before running the upgrade (if you have them)?

Revision history for this message
Yax Prajapati (yaxprajapati6504) said : 		#3

I don't know how to do it !