Ubuntu
ubuntu-release-upgrader package

Unable to log in to general ubuntu desktop since upgrade. Only able to log in to XFCE desktop

Asked by Aldo

I was using gnome fallback with compiz. Now I can't log in with that either. Or any of the other desktops apart from XFCE. Have tried deleting all of Compiz and a few other applications that were throwing error messages, but nothing has worked so far.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-release-upgrader-core 1:17.10.7
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Tue Oct 24 19:51:20 2017
InstallationDate: Installed on 2014-08-19 (1162 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: Upgraded to artful on 2017-10-24 (0 days ago)
VarLogDistupgradeApttermlog: Error: [Errno 13] Permission denied: '/var/log/dist-upgrade/apt-term.log'
VarLogDistupgradeTermlog:

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This question was originally filed as bug #1727028.

Revision history for this message
Brian Murray (brian-murray) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find help posting your problem in the support forum of your local Ubuntu's community http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#2

What is the output of:

sudo lshw -C display

Thanks

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Was it an upgrade to 17.10 that caused the problem or were you on 17.04 and then updated to 17.10 and then you saw the issue

Revision history for this message
Aldo (thewalrus) said : 		#4

@Actionparsnip, the output of sudo lshw -C display is:

  *-display
       description: VGA compatible controller
       product: 2nd Generation Core Processor Family Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:26 memory:e0c00000-e0ffffff memory:d0000000-dfffffff ioport:3000(size=64) memory:c0000-dffff

I updated from 17.04 to 17.10.

Still unable to log in, apart from with XFCE. Should I do a fresh install?

Thanks

Revision history for this message
Aldo (thewalrus) said : 		#5

Does this information help? I'm still stuck with this issue.

Thanks

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Launchpad Janitor (janitor) said : 		#6

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.

Revision history for this message
Aldo (thewalrus) said : 		#7

Hang about! I gave the requested information and am still waiting for an answer.

Can this be reopened?

Revision history for this message
Launchpad Janitor (janitor) said : 		#8

This question was expired because it remained in the 'Open' state without activity for the last 15 days.