Ubuntu
ubuntu-docs package

/home/randyd/pinter error

Asked by Randy

Binary package hint: ubuntu-docs

Page 1 (Choose printer):
{'cups_dest': <cups.Dest object at 0x8706d20>,
 'cups_instance': None,
 'cups_queue': 'printer',
 'cups_queue_listed': True}
Page 2 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
 'cups_printer_dict': {'device-uri': u'hp:/net/Photosmart_2600_series?ip=10.10.10.100',
                       'printer-info': u'printer',
                       'printer-is-shared': True,
                       'printer-location': u'randyd-desktop',
                       'printer-make-and-model': u'HP PhotoSmart 2600 Foomatic/hpijs, hpijs 2.8.2',
                       'printer-state': 4,
                       'printer-state-message': u'',
                       'printer-state-reasons': [u'connecting-to-device'],
                       'printer-type': 135196,
                       'printer-uri-supported': u'ipp://localhost:631/printers/printer'},
 'is_cups_class': False}
Page 3 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'connecting-to-device'}
Page 4 (Print test page):
{'test_page_job_status': [(4, 'printer', 'Official Ubuntu Documentation')],
 'test_page_successful': False}
Page 5 (Printer state reasons):
{'printer-state-message': '', 'printer-state-reasons': 'connecting-to-device'}

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu ubuntu-docs Edit question
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This question was originally filed as bug #480840.

Revision history for this message
Randy (r-myers) said : 		#1

When I try to print, I receive error printer may not be connected. I have it connected to Linksys 610N Router. Editing the printer appears OK because of the DNS numbers for the router are after the printer. Being new to LINUX and seriously wanted to be totally independent of windows, I have become frustrated with this type of issue. I have not clue using Terminal, e.g., SUDO, apt-get and installing a tar.gz package. I have two Ubuntu books, but they give me no clue. I would appreciate your support in these matters.

Revision history for this message
Connor Imes (ckimes) said : 		#2

Hi Randy, we're sorry that you are having problems setting up your printer. The best place to get support is on the Ubuntu Forums - http://ubuntuforums.org
Alternatively you can file a question on answers.launchpad.net, but please don't file bug reports for support requests. I am not an expert with HPLIP, but you should be able to setup your printer from System->Administration->Printers. It may be best if you make a thread on the forums. You can also check your printer's support level here - http://hplipopensource.com/hplip-web/supported_devices/index.html
Good luck.

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