Comment 7 for bug 1658785

Hi Will, could you give the Docs Team some guidance about what to say about snaps in the the 17.04 desktop help? A user of the desktop help will typically install and remove packages using Ubuntu Software (not the command line). So as regards the desktop help I'm only concerned about how snaps affect the GUI. My main concern is to avoid confusing people who read the desktop help (which includes people who follow procedures in the desktop help). As I understand it the sources of possible confusion are:

1. Some packages are listed twice in Ubuntu Software (one is the snap and one is the deb package). In such a case how does the user know which to install? What do we say in the 17.04 desktop help?

2. When users try to install a snap via Ubuntu Software they get asked to log on to Ubuntu One. The 16.10 desktop help documents installing packages using Ubuntu Software but doesn't document log on to Ubuntu One. What do we say in the 17.04 desktop help?

3. The 16.10 desktop help mentions that the Disks application lists "hard disks, CD/DVD drives, and other physical devices", - I'm reading this as meaning everything listed is a physical device - which is not true any more since at present Disks lists snaps too. What do we say in the 17.04 desktop help?