Ubuntu
ubuntu-advantage-tools package

Issue with attaching machine to livepatch

Asked by MadhuSoodanan on 2022-05-01

After upgrading from Ubuntu 20.04 to 22.04 I do not get livepatch facility. My new token doesn't work.

SERVICE AVAILABLE DESCRIPTION
cc-eal no Common Criteria EAL2 Provisioning Packages
cis yes Center for Internet Security Audit Tools
esm-infra yes UA Infra: Extended Security Maintenance (ESM)
fips yes NIST-certified core packages
fips-updates yes NIST-certified core packages with priority security updates
livepatch yes Canonical Livepatch service

This machine is not attached to a UA subscription.
See https://ubuntu.com/advantage

Question information

Language:: English Edit question

Status:: Answered

For:: Ubuntu ubuntu-advantage-tools Edit question

Assignee:: No assignee Edit question

Last query:: 2022-05-02

Last reply:: 2022-05-03

Link existing bug

Revision history for this message

MadhuSoodanan (mt-madhu) said on 2022-05-01:

cat /etc/os-release
PRETTY_NAME="Ubuntu 22.04 LTS"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04 LTS (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy

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MadhuSoodanan (mt-madhu) said on 2022-05-01:

sudo apt-get update && sudo apt-get install
[sudo] password for madhu:
Hit:1 http://archive.ubuntu.com/ubuntu jammy InRelease
Hit:2 http://security.ubuntu.com/ubuntu jammy InRelease
Hit:3 http://archive.ubuntu.com/ubuntu jammy-security InRelease
Hit:4 http://archive.ubuntu.com/ubuntu jammy-updates InRelease
Reading package lists... Done
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

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MadhuSoodanan (mt-madhu) said on 2022-05-01:

sudo attach < token number xxxxxxxxxxx > command output:

Failed to connect to authentication server
Check your Internet connection and try again.
Failed to attach machine. See https://ubuntu.com/advantage

But my internet connection is ok

Revision history for this message

MadhuSoodanan (mt-madhu) said on 2022-05-02:

W: https://esm.ubuntu.com/infra/ubuntu/dists/jammy-infra-security/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.
W: https://esm.ubuntu.com/infra/ubuntu/dists/jammy-infra-updates/InRelease: Key is stored in legacy trusted.gpg keyring (/etc/apt/trusted.gpg), see the DEPRECATION section in apt-key(8) for details.