Upgraded to 9.10 from 9.04 now no sound.

Please send us output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

ALSA information located at http://pastebin.ca/1665835

0 [SB ]: HDA-Intel - HDA ATI SB
                      HDA ATI SB at 0xf7cf8000 irq 16
[sudo] password for dallas:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done
Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound"
Couldn't find any package whose name or description matched "flashplugin-nonfree-extrasound"
The following NEW packages will be installed:
  gnome-alsamixer
0 packages upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 56.6kB of archives. After unpacking 610kB will be used.
Writing extended state information... Done
Get:1 http://us.archive.ubuntu.com karmic/universe gnome-alsamixer 0.9.7~cvs.20060916.ds.1-2 [56.6kB]
Fetched 56.6kB in 1s (55.8kB/s)
Selecting previously deselected package gnome-alsamixer.
(Reading database ... 179390 files and directories currently installed.)
Unpacking gnome-alsamixer (from .../gnome-alsamixer_0.9.7~cvs.20060916.ds.1-2_amd64.deb) ...
Processing triggers for man-db ...
Processing triggers for menu ...
Processing triggers for desktop-file-utils ...
Setting up gnome-alsamixer (0.9.7~cvs.20060916.ds.1-2) ...

Processing triggers for menu ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Writing extended state information... Done

aplay: device_list:223: no soundcards found...
  *-multimedia
       description: Audio device
       product: SBx00 Azalia (Intel HDA)
       vendor: ATI Technologies Inc
       physical id: 14.2
       bus info: pci@0000:00:14.2
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list
       configuration: driver=HDA Intel latency=64
       resources: irq:16 memory:f7cf8000-f7cfbfff
total 0
drwxr-xr-x 2 root root 60 2009-11-10 18:39 by-path
drwxr-xr-x 3 root root 60 2009-11-10 18:39 .
drwxr-xr-x 13 root root 4700 2009-11-10 21:03 ..
Sound Driver:3.8.1a-980706 (ALSA v1.0.18rc3 emulation code)
Kernel: Linux dallas-desktop 2.6.28-13-generic #45-Ubuntu SMP Tue Jun 30 22:12:12 UTC 2009 x86_64
Config options: 0

Installed drivers:
Type 10: ALSA emulation

Card config:
HDA ATI SB at 0xf7cf8000 irq 16

Audio devices:
0: ALC1200 Analog (DUPLEX)

Synth devices: NOT ENABLED IN CONFIG

Midi devices: NOT ENABLED IN CONFIG

Timers:
31: system timer

Mixers:
0: Realtek ALC1200
00:00.0 Host bridge [0600]: ATI Technologies Inc RD790 Northbridge only dual slot PCI-e_GFX and HT3 K8 part [1002:5956]
00:02.0 PCI bridge [0604]: ATI Technologies Inc RD790 PCI to PCI bridge (external gfx0 port A) [1002:5978]
00:06.0 PCI bridge [0604]: ATI Technologies Inc RD790 PCI to PCI bridge (PCI express gpp port C) [1002:597c]
00:07.0 PCI bridge [0604]: ATI Technologies Inc RD790 PCI to PCI bridge (PCI express gpp port D) [1002:597d]
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [IDE mode] [1002:4390]
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:12.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
00:13.1 USB Controller [0c03]: ATI Technologies Inc SB700 USB OHCI1 Controller [1002:4398]
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 3a)
00:14.1 IDE interface [0101]: ATI Technologies Inc SB700/SB800 IDE Controller [1002:439c]
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383]
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller [1002:439d]
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384]
00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399]
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration [1022:1200]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map [1022:1201]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller [1022:1202]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control [1022:1203]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control [1022:1204]
01:06.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8169 Gigabit Ethernet [10ec:8169] (rev 10)
02:00.0 FireWire (IEEE 1394) [0c00]: VIA Technologies, Inc. Device [1106:3403]
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 01)
04:00.0 VGA compatible controller [0300]: nVidia Corporation G96 [GeForce 9500 GT] [10de:0640] (rev a1)
/sbin/alsactl
dpkg: *bin/slmodemd* not found.
snd_hda_intel 557492 0
snd_pcm_oss 52352 0
snd_mixer_oss 24960 1 snd_pcm_oss
snd_pcm 99336 2 snd_hda_intel,snd_pcm_oss
snd_seq_dummy 11524 0
snd_seq_oss 41984 0
snd_seq_midi 15744 0
snd_rawmidi 33920 1 snd_seq_midi
snd_seq_midi_event 16512 2 snd_seq_oss,snd_seq_midi
snd_seq 66272 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 34064 2 snd_pcm,snd_seq
snd_seq_device 16276 5 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 78792 9 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 16800 1 snd
snd_page_alloc 18704 2 snd_hda_intel,snd_pcm

Hi,

The issue seems to be this ALSA output:

# Kernel Information
# ------------------
#
# Kernel release: 2.6.28-13-generic
# Operating System: GNU/Linux
# Architecture: x86_64
# Processor: unknown
# SMP Enabled: Yes
#
#
# ALSA Version
# ------------
#
# Driver version: 1.0.18rc3
# Library version: 1.0.20
# Utilities version: 1.0.20

This means you booted into an old kernel version (2.6.28-13-generic), instead of the new karmic kernel version (2.6.31-14-generic). The old kernel version is causing ALSA to load the obsolete ALSA driver version 1.0.18rc3 which is not compatible with the loaded ALSA library version 1.0.20. ALSA version 1.0.20 is the default new version for Ubuntu 9.10

Please try this procedure to solve the sound issue:

1. Reboot and enter the grub menu. Choose to boot the new karmic kernel (2.6.31-14-generic). If the new karmic kernel is not in the grub boot menu, then it is likely that the upgrade to Ubuntu 9.10 failed. If the new kernel is not in the list, then boot an old one and then try to install the 2.6.31 kernel using Synaptic or aptitude.

After booting into the 2.6.31 kernel, retest sound.

You are encountering the following bug, which is actually a pretty general bug in Ubuntu 9.10 which is affecting a lot of users, because it is related to the grub and grub2 bootloaders.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/465518

Regards,

Mark

Thanks Mark:
Your suggestions worked. I had to use Synaptic Package Manager and add missing 2.6.31 kernels that the install didn't do. Also had to install Grub 2 . Then go into a terminal and use sudo update-grub, then after two reboots everything works!! I even got to listen to my son''s concert on the web.
Thanks much Dallas

Thanks Mark:
Your suggestions worked. I had to use Synaptic Package Manager and add missing 2.6.31 kernels that the install didn't do. Also had to install Grub 2 . Then go into a terminal and use sudo update-grub, then after two reboots everything works!! I even got to listen to my son''s concert on the web.
Thanks much Dallas

I have no sound after upgrade, and the pages are way too small