installation crashed

Asked by bill on 2017-11-04

Ubuntu 17.10 install on a dell inspiron 15 5000 series laptop crashed

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubiquity 17.10.10
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CasperVersion: 1.387
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 4 22:23:33 2017
LiveMediaBuild: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu ubiquity Edit question
Assignee:
No assignee Edit question
Solved by:
bill
Solved:
2017-11-07
Last query:
2017-11-07
Last reply:
2017-11-05
bill (wemember) said : #1

I have been trying to install UBUNTU 17.10 alongside windows 10 on a Dell Inspiron 5567 with an intel i5-7200 cpu.
I created the necessary partitions in the usual way with gparted and attempted to install UBUNTU. I have done this with many UBUNTU versions and never had any problems.

Until now!!! When I try to install UBUNTU 17.10 Get the message "Install failed". A dialogue box then opens with a web link to report it as a bug (which I have).

bill (wemember) said : #2

My apologies to everyone. The problem was bios settings. I changed the bios settings and was able to install ubuntu 17.10. If anyone else is having similar problems the Dell web site has info to help solve them.