ubuntu installation troubles and video help
hey guys im new to ubuntu and like 2 days ago my computer was working fine but it suddenly stoped playing every kind of vieo like you tube videos would not play they would just pause every couple of seconds and wont play and when im trying to watch a dvd the movie player will pop up and wont play the movie all i can do is click on different parts of the loading bar thing and it would just show the scene like if it was paused(but it says play). and i am also not getting any audio either.i click on a song and the rithm box would come up but the thing that shows how much youve heard of the song wont move forwad as if it was playing the song and its mute. ive tried reinstalling the whole os but when i put my flash drive in and click on the install to hardrive option it runs and shows the word "ubuntu"(with the little circles as if it was loading and then it freezes. HELP please!!!
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- Ubuntu ubiquity Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- N1ck 7h0m4d4k15
- Solved:
- Last query:
- Last reply:
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#1 |
you say you are new to Ubuntu so while you are waiting for a good answer
please take a look at this useful Ubuntu manual http://
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#2 |
Can you give the output of:
lsb_release -a; uname -a; dpkg -l | egrep 'flash|
Thanks
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#4 |
These are commands in terminal .
You can open a terminal with Ctrl+alt+t combination keys .
Then copy from here and paste to terminal the command that @actionparsnip gave you.
+++++++
lsb_release -a; uname -a; dpkg -l | egrep 'flash|
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when you press Enter it will produce a result(s) . Copy and paste here all the results.
Thank you
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#5 |
"No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux yhonann-
ii flashplugin-
this is what it gave me.
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#6 |
Hi ,
try to install (or reinstall) ubuntu-
give in terminal this command
+++++++
sudo apt-get install --reinstall ubuntu-
+++++++
it will ask for your password, write it carefully cuz it will no show anything(like you not write ,it is a matter of safety).
When you press Enter a bunch of stuff will appears for installation , it will ask you for confirmation , write y(es) and press Enter to begin the installation process. When installation completes reboot your PC and see if video and sound works.
Thank you.
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#7 |
no NikTh (nick-athens30) it still doesnt work.
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#8 |
Hi ,
lets check you graphics card and sources.list for weired entries
Give the results of
+++++++
lspci -nnk | grep -iA2 vga
ls /etc/apt/
sudo apt-get update
+++++++
Thank you
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#9 |
+++++++
yhonann@
01:05.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI RC410 [Radeon Xpress 200] [1002:5a61]
Subsystem: Hewlett-Packard Company Device [103c:2a4f]
Kernel driver in use: radeon
yhonann@
precise-
yhonann@
[sudo] password for yhonann:
Ign http://
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Fetched 83.2 kB in 2s (37.2 kB/s)
Reading package lists... Done
+++++++
here it is
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#10 |
Hi ,
I cannot see anything weird in your results. I see that you use the radeon open source driver for your graphics card.
Did you try to install fglrx (closed source AMD's driver) ? If you want to try it , open a terminal and
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sudo apt-get install fglrx fglrx-amdcccle
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reboot to see if things work better. (or worst)
Second suggestion : Try to use unity-2d. From the login screen at the login box , you will see up right a symbol like gear, click it and from drop-down menu choose ubuntu-2d and then login with your username and password. (ubuntu-2d is much much lighter)
Third suggestion : Check you HDD for fail messages.(hopefully not fails)
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sudo apt-get install smartmontools --no-install-
sudo smartctl -a /dev/sda
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give the results of 2nd command here.
Thank you
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#11 |
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
wine-mono0.0.4 ttf-umefont language-
libfile-
libnet-
wine1.5 libhttp-date-perl libsctp1 liblwp-
libxerces-c28 libmailtools-perl libsocket6-perl libhtml-parser-perl
libogdi3.2 fgfs-aircraft-base language-
libcapi20-3 libhdf5-
odbcinst libgettextpo0 python3.2 libgeos-3.2.2 unixodbc libdap11 gettext
winetricks libosmesa6 odbcinst1debian2 libepsilon0 wine-gecko1.4
wine-gecko1.7 libsdl-ttf2.0-0 libpam-winbind liblwp-
libhdf4-0-alt wine1.5-i386 icoutils libgeos-c1 libpython3.2
libio-
libtimedate-perl proj-bin libhtml-form-perl erlang-crypto
libhttp-
libunistring0 fgfs-models-base python3.2-minimal libmpg123-0
language-
libio-
fonts-droid libhttp-
libhtml-
language-
erlang-base libsdl-image1.2 libnetcdf6
Use 'apt-get autoremove' to remove them.
Suggested packages:
gsmartcontrol smart-notifier
Recommended packages:
mailx mailutils
The following NEW packages will be installed:
smartmontools
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 455 kB of archives.
After this operation, 1,315 kB of additional disk space will be used.
Get:1 http://
Fetched 455 kB in 1s (323 kB/s)
Selecting previously unselected package smartmontools.
(Reading database ... 229095 files and directories currently installed.)
Unpacking smartmontools (from .../smartmontoo
Processing triggers for man-db ...
Processing triggers for ureadahead ...
ureadahead will be reprofiled on next reboot
Setting up smartmontools (5.41+svn3365-1) ...
here it goes
Revision history for this message
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#12 |
Ok ,
lets try this..
+++++++
sudo apt-get clean all && sudo apt-get autoclean
sudo apt-get autoremove
sudo apt-get install -f
sudo dpkg --configure -a
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Then try to apply again the 3rd suggestion from answer #10 and give the results of
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sudo smartctl -a /dev/sda
+++++++
Thank you
Revision history for this message
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#13 |
smartctl 5.41 2011-06-09 r3365 [i686-linux-
Copyright (C) 2002-11 by Bruce Allen, http://
=== START OF INFORMATION SECTION ===
Model Family: SAMSUNG SpinPoint F1 DT
Device Model: SAMSUNG HD322HJ
Serial Number: S1GXJDWS403727
LU WWN Device Id: 5 0024e9 00150f228
Firmware Version: 1AC01117
User Capacity: 320,072,933,376 bytes [320 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 3b
Local Time is: Tue Aug 28 22:02:15 2012 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 3876) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 65) minutes.
Conveyance self-test routine
recommended polling time: ( 8) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0007 096 096 011 Pre-fail Always - 2120
4 Start_Stop_Count 0x0032 099 099 000 Old_age Always - 674
5 Reallocated_
7 Seek_Error_Rate 0x000e 253 253 000 Old_age Always - 0
8 Seek_Time_
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 1215
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 672
13 Read_Soft_
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0033 100 100 099 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0
190 Airflow_
194 Temperature_Celsius 0x0022 076 063 000 Old_age Always - 24 (Min/Max 24/25)
195 Hardware_
196 Reallocated_
197 Current_
198 Offline_
199 UDMA_CRC_
200 Multi_Zone_
201 Soft_Read_
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 912 -
# 2 Short offline Completed without error 00% 583 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
here it us
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#14 |
well i checked it a gain and it finally worked thank you so mu ch for helping me!!!
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#15 |
Thanks NikTh, that solved my question.
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#16 |
Ok ,
and your HDD is in perfectly form . Good for you.
Glad we sovled.
Thank you.
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#17 |
hey umm i tried my computer again today and the problem is back
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#18 |
No problem , I don't know if you can Un-Mark the problem from being solved , if not , then open a new question.
We can try again to solve your problem. It will be a good point to link the question here (on your new question I mean) so others can see what methods or workarounds you used.
As a last effort to this question , try to update your system..
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sudo apt-get update
sudo apt-get dist-upgrade
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And try to re-install the AMD graphics driver
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sudo apt-get install --reinstall fglrx fglrx-amdcccle
+++++++
Thanks
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#20 |
Hi ,
are you going to open a new question , or you want to try to solve it here ?
If you open a new question I think it might be better , cuz more people would involved.
Your call
Thanks