Ubuntu
ubiquity package

12.04 install error on Vaio PCG-7HBP

Asked by Nworbnhoj

Install fails after selecting username/password

installation has been attempted twice with identical failure

md5sum ubuntu-12.04-desktop-i386.iso = d791352694374f1c478779f7f4447a3f

log file entries below:

Jul 5 03:19:09 ubuntu ubiquity[3093]: Step_before = stepUserInfo
Jul 5 03:19:19 ubuntu ubiquity[3093]: switched to page webcam
Jul 5 03:19:19 ubuntu kernel: [ 371.586097] gspca_main: ISOC data error: [6] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 371.786118] gspca_main: ISOC data error: [6] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 371.886091] gspca_main: ISOC data error: [5] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 371.986108] gspca_main: ISOC data error: [5] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 372.086091] gspca_main: ISOC data error: [5] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 372.186108] gspca_main: ISOC data error: [4] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 372.286116] gspca_main: ISOC data error: [4] len=0, status=-71
Jul 5 03:19:19 ubuntu kernel: [ 372.287618] camerasrc-real-[8615]: segfault at 4 ip b1142c4c sp a817ff70 error 4 in libgstreamer-0.10.so.0.30.0[b10f4000+e3000]
Jul 5 03:19:44 ubuntu install.py: Exception during installation:
Jul 5 03:19:44 ubuntu install.py: Traceback (most recent call last):
Jul 5 03:19:44 ubuntu install.py: File "/usr/share/ubiquity/install.py", line 689, in <module>
Jul 5 03:19:44 ubuntu install.py: install.run()
Jul 5 03:19:44 ubuntu install.py: File "/usr/share/ubiquity/install.py", line 129, in run
Jul 5 03:19:44 ubuntu install.py: self.copy_all()
Jul 5 03:19:44 ubuntu install.py: File "/usr/share/ubiquity/install.py", line 465, in copy_all
Jul 5 03:19:44 ubuntu install.py: self.db.progress('SET', 10 + copy_progress)
Jul 5 03:19:44 ubuntu install.py: File "/usr/lib/python2.7/dist-packages/debconf.py", line 60, in <lambda>
Jul 5 03:19:44 ubuntu install.py: lambda *args, **kw: self.command(command, *args, **kw))
Jul 5 03:19:44 ubuntu install.py: File "/usr/lib/python2.7/dist-packages/debconf.py", line 65, in command
Jul 5 03:19:44 ubuntu install.py: self.write.flush()
Jul 5 03:19:44 ubuntu install.py: IOError: [Errno 32] Broken pipe
Jul 5 03:19:44 ubuntu install.py:
Jul 5 03:19:57 ubuntu kernel: [ 409.177428] [drm] nouveau 0000:01:00.0: Setting dpms mode 3 on lvds encoder (output 0)
Jul 5 03:19:57 ubuntu kernel: [ 409.177435] [drm] nouveau 0000:01:00.0: Calling LVDS script 6:
Jul 5 03:19:57 ubuntu kernel: [ 409.177443] [drm] nouveau 0000:01:00.0: 0xD283: Parsing digital output script table
Jul 5 03:19:57 ubuntu kernel: [ 409.475807] [drm] nouveau 0000:01:00.0: Calling LVDS script 2:
Jul 5 03:19:57 ubuntu kernel: [ 409.475813] [drm] nouveau 0000:01:00.0: 0xD2E4: Parsing digital output script table
Jul 5 03:19:57 ubuntu kernel: [ 409.606814] [drm] nouveau 0000:01:00.0: Setting dpms mode 0 on lvds encoder (output 0)
Jul 5 03:19:57 ubuntu kernel: [ 409.606819] [drm] nouveau 0000:01:00.0: Calling LVDS script 5:
Jul 5 03:19:57 ubuntu kernel: [ 409.606824] [drm] nouveau 0000:01:00.0: 0xD274: Parsing digital output script table
Jul 5 03:19:57 ubuntu kernel: [ 409.606837] [drm] nouveau 0000:01:00.0: Output LVDS-1 is running on CRTC 0 using output A
Jul 5 03:19:59 ubuntu acpid: client 2130[0:0] has disconnected
Jul 5 03:19:59 ubuntu acpid: client connected from 8640[0:0]
Jul 5 03:19:59 ubuntu acpid: 1 client rule loaded
Jul 5 03:20:00 ubuntu kernel: [ 413.165982] [drm] nouveau 0000:01:00.0: Setting dpms mode 3 on lvds encoder (output 0)
Jul 5 03:20:00 ubuntu kernel: [ 413.165989] [drm] nouveau 0000:01:00.0: Calling LVDS script 6:
Jul 5 03:20:00 ubuntu kernel: [ 413.165994] [drm] nouveau 0000:01:00.0: 0xD283: Parsing digital output script table
Jul 5 03:20:01 ubuntu kernel: [ 413.464349] [drm] nouveau 0000:01:00.0: Calling LVDS script 2:
Jul 5 03:20:01 ubuntu kernel: [ 413.464353] [drm] nouveau 0000:01:00.0: 0xD2E4: Parsing digital output script table
Jul 5 03:20:01 ubuntu kernel: [ 413.595349] [drm] nouveau 0000:01:00.0: Setting dpms mode 0 on lvds encoder (output 0)
Jul 5 03:20:01 ubuntu kernel: [ 413.595353] [drm] nouveau 0000:01:00.0: Calling LVDS script 5:
Jul 5 03:20:01 ubuntu kernel: [ 413.595357] [drm] nouveau 0000:01:00.0: 0xD274: Parsing digital output script table
Jul 5 03:20:01 ubuntu kernel: [ 413.595366] [drm] nouveau 0000:01:00.0: Output LVDS-1 is running on CRTC 0 using output A
Jul 5 03:20:07 ubuntu gnome-session[8675]: WARNING: Session 'ubuntu' runnable check failed: Exited with code 1

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Sam_ (and-sam) said : 		#1

Please consider to convert this question into a bug with click on 'create bug report' above the inbox in order to let developers know about the issue.

In the meantime maybe try the alternate CD.
http://releases.ubuntu.com/precise/

Revision history for this message
Nworbnhoj (nworbnhoj) said : 		#2

Thank you Sam - I have converted this issue to a bug.

I also have a partial workaround to load Ubuntu 12.04 with the webcam disabled. I physically unplugged the webcam and Ubuntu installed (almost) without a hitch. After the install was completed, and updates completed, I replugged the webcam but Ubuntu did not detect the webcam device. Ubuntu operates correctly, but the webcam does not function.

To physically unplug the webcam:
- power down and remove power supply and battery.
- remove three screws from the battery compartment
- remove the plastic cover from between the keyboard and screen.
- unplug the small white rectangular plug with 4 wires on the right hand side
- reassemble.

Another small issue occurred late in the Ubuntu installation where there was a problem with the NVIDIA driver. I skipped this step and installed the NVIDIA driver once Ubuntu was up and running.

Revision history for this message
Sam_ (and-sam) said : 		#3

Thanks for the update and well done concerning the rather unusual physical workaround.
The webcam may have caused this segfault ->
camerasrc-real-[8615]: segfault at 4 ip b1142c4c sp a817ff70 error 4 in libgstreamer-0.10

Maybe query the web with webcam specs to gather some information.
And yes, unfortunately Nvidia issues in 12.04 are also known.

Can you help with this problem?

Provide an answer of your own, or ask Nworbnhoj for more information if necessary.

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