Ubuntu
ubiquity package

The program was working well then all of a sudden when it gets to the welcome page it shuts off

Asked by kathy

I downloaded Ubuntu onto a small Acer computer. I downloaded Skype and email then sent it to my granddaughter in Canada. It was working well before I sent it. She plugged it in and turned it on and when the welcome screen came on the computer shut down. She try again a few times and the same thing happened. I had her turn it off and take the battery out for a minute then plug it back in. This did not solve the problem. It continues to shut down as soon as she tries to do anything on it. The computer and the program worked well before I sent it.

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marcus aurelius (adbiz) said : 		#1

You can't send programs via email. Lots of email programs strip out important bits and various online emailers such as hotmail forbids it and blocks it.

Best to give her the site URL and let her download it herself.

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kathy (mustang19581111) said : 		#2

I didn't sent it by email. I sent the actual computer to her.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #182986]: The program was working well then all of a sudden when it gets to the welcome page it shuts off
> Date: Tue, 27 Dec 2011 19:30:49 +0000
>
> Your question #182986 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/182986
>
> Status: Open => Answered
>
> marcus aurelius proposed the following answer:
> You can't send programs via email. Lots of email programs strip out
> important bits and various online emailers such as hotmail forbids it
> and blocks it.
>
> Best to give her the site URL and let her download it herself.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/182986/+confirm?answer_id=0
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/182986
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> You received this question notification because you asked the question.

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marcus aurelius (adbiz) said : 		#3

sounds like the hard drive got trahsed during transit.
best thing to do is to take it into a repair shop to get it fixed.

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