Ubuntu
ubiquity package

keyboard and mouse does work on install menu

Asked by yunior manuel

When i am trying to install ubuntu 11.10 on my notebook the keyboard and the mouse does work..and before i have install ubuntu i t work fine but now i does want to work can some one help me??

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu ubiquity Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Nathan Heafner (nathan1465-5) said : 		#1

What type of computer are you using? what model? what other version of ubuntu did you install before that worked? what OS are you using now?

are you attempting to install from the ubuntu cd ISO that you burned?

Revision history for this message
yunior manuel (theboy1263) said : 		#2

It is a netbook brand Acer aspire one 521 and i have install ubuntu 10.10(try to install again and same problem)And i am using windows 7 ultimate edision and i am no attempting istall ubuntu from cd iso it is from a USB

Revision history for this message
Nathan Heafner (nathan1465-5) said : 		#3

does the keyboard and mouse work in windows?

i have found a bug showing your exact symptoms
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/667027

i would recommend voting on that bug (saying it effects you) and adding a comment with any relevant information.

this page is extremely helpful in your situation and gives instructions on how to fix it. There is a bios update.
https://wiki.ubuntu.com/HardwareSupport/Machines/Netbooks#Acer_Aspire_One_521

Revision history for this message
delance (olivier-delance) said : 		#4

In BIOS, check option "Legacy USB keyboard/mouse".

Can you help with this problem?

Provide an answer of your own, or ask yunior manuel for more information if necessary.

To post a message you must log in.