HP DV6000 Graphical interface loads but then crashes.

Asked by Wesley Lomond

Am trying to install ubuntu 11.10 on my labtop. It is a DV6040. It has a new mother board and harddrive. The motherboard was not tattooed so I couldn't use the recovery discs would not work. Ubuntu has been working well on my own machine so I thought it would work on my laptop.
So far I have tried the installation about a dozen times while researching and going over the question and answers here. The first few times, it crashed instantly until I let it sit a little while and unplug it. I guess it was clearing the residual memory. Now it continues to load the graphical interface right up to choosing whether I wanted to try Ubuntu or install it. When I choose install it hangs for a bit and then gos to a text screen with a full page of installation codes. That is as far as it goes.
Since we cannot print the text message, we are typing the coding verbatim so that we can post here if necessary.
I would appreciate any help. Thank you.

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Ubfan (ubfan1) said :
#1

Did you md5sum check the downloaded iso?
  See https://help.ubuntu.com/community/HowToMD5SUM
Did you burn the cd as slowly as possible?
  See https://help.ubuntu.com/community/BurningIsoHowto
Did you select the media check before trying to install to check the cd?
 https://help.ubuntu.com/community/Installation/CDIntegrityCheck
Did you ever do a "memory check" (another live-media menu choice) on your PC?
Doing the above can save you a lot of time struggling with a bad install media.

Try to do avoid the default graphical install by typing return at the first purple screen
with a little person icon and keyboard icon at the bottom. then select language, then
select install. This avoids the grahpical problems you can encounter with the default
install. Or try the alternate install iso which is text based too.
Booting the installed system may take a "nomodeset" on the linux line in grub replacing the "quiet nosplash" (see the grub on screen instructions for editing the boot parameters.
Make the nomodeset permanent by editing files in /etc/grub.d (search for the "quiet nosplash" and replace it), then run update-grub.

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Wesley Lomond (wlomond) said :
#2

Thank you Ubfan. Yes we checked and rechecked the iso file. We followed the burning procedure off the Ubuntu page to the letter. Interesting though. We didn't see a burn speed adjustment. We burned from windows 7.

We didn't do the memory check so we will try that.

We were looking for the text based install earlier and couldn't find it. We will research for that as well after we try hitting the return.on the first purple screen

Appreciated. Wes

Revision history for this message
Ubfan (ubfan1) said :
#3

After a successful install, at the first login, click on the little gear in the corner of the login window and select unity-2d for your default desktop until you get the video issues straigntened out. Unity should detect hardware not suitable for it, but doesn't really do a good job. Try Unity after things are working, and see if it offers anything unity-2d doesn't. I find performance alone on windows moves make 2d more satisfying, but unity locks up too frequently for me to use on my older v3000

Revision history for this message
Wesley Lomond (wlomond) said :
#4

Hey Ubfan

Well after all long day running memory checks. We found the culprit. It was a 2 gig of ram that we installed a year or so ago. The old motherboard was prone to overheating. It is possible that the ram was damaged.
Ubuntu is currently up and running even better than my older machine.

Thanks for your help and yes I will try Unity and see what it finds.

Wes

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