Ubuntu
ubiquity package

Freeze on Installation of 10.10

Asked by ianhoolihan

Hi there, I am completely new to Ubuntu as I'm trying to get away from Windows! I have an ASUS F50GL, and I've tried installing Ubuntu 10.10 off the USB and the CD version. Neither worked (well, the way I did things anyway...).

Firstly with the USB, even when I changed the BIOS so it should boot from USB first, it wouldn't. So forcing it to do this, then I got the black screen with the options to run it, install it, do memory test etc. However there was a separate white text over-top of this that was not part of the Ubuntu screen. It gave me 5 seconds to choose, or it loaded automatically. Anyway I selected the install option, and it got so far as the red screen with the Ubuntu word and the 5 dots going red to white etc. Then basically it just froze. So I restarted it by holding down the off button, and tried again. I did this repeatedly, but basically it kept freezing at this stage, or slightly further (different screen, sometimes the black menu-bar came up at the top), and then kept freezing.

Anyway today I tried to make a CD, and similar things happened. It looked like it might work (although it was still extremely slow), and I got to the stage of choosing advanced options (to choose how to partition hardrive etc) and then it froze again. Again, I restarted, but it kept freezing, and never got that far again.

Could anyone give me some advice on how to resolve this issue and install Ubuntu? I read somewhere that there are ASUS motherboards which are completely incompatible with Ubuntu...I hope mine isn't the one (I've tried figuring it out, but to no avail).

Thanks for your time everyone!

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu ubiquity Edit question
Assignee:
No assignee Edit question
Solved by:
ianhoolihan
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Did you MD5 test the ISO?
Did you burn it as slowly as possible?
Did you check the CD for defects once initially booted?

Revision history for this message
ianhoolihan (my-e-moose) said : 		#2

Thanks.

I MD5 tested the ISO, and it was fine. I also burnt it as slow as possible. I haven't checked the CD for defects, other than checking it burnt an ISO CD...I don't know how else to check it? Also I'm thinking there is some problem with my laptop, given that it happened with the USB as well.

Cheers

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

boot to the CD and press SPACE when you see the stickman and keyboard at the bottom of the screen. You can test the CD health there. You can also reboot after, repeat then test the RAM

Revision history for this message
ianhoolihan (my-e-moose) said : 		#4

Thanks. I tried this, and things seemed to work better. They were still slow, but pressing SPACE allowed me into the menu, and from there I tested the CD...it said it was fine. I then tried a memory test, and I left it for a few hours and part of it said it was complete, but it was still running (I'm not sure if it was repeating itself or not). Anyway it detected no errors.

Trying to reinstall again, now it consistently gets to the "Install" page...first image here: https://help.ubuntu.com/community/LiveCDBootOptions ... except there is only the languages down the side. As soon as I click the "Forward" button, it freezes. Well I can still move the mouse, but it's unresponsive. The CD stops making the "reading" noises as well.

I managed to use the "Try Ubuntu" option, but as soon as I tried to put in my password for accessing wireless internet, it became unresponsive again. Using the install option from the live version also got to the same install screen and became unresponsive again.

So I'm pretty stumped - not that that is much of a surprise!

Cheers.

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#5

Yeah it just runs indefinately so it'll be ok. So now we KNOW the CD is perfect and the RAM is without error. All well and good

Are you trying to install to a branded PC or a Laptop. If so can you give the make / model

Revision history for this message
ianhoolihan (my-e-moose) said : 		#6

Thanks for being so helpful actionparsnip.

I'm trying to install it onto my "ASUS PRO50Gseries" or "F5GL" model, which has Windows Vista currently running on it (see why I want to change!). Heres some of the system information:

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
System Manufacturer ASUSTeK Computer Inc.
System Model F5GL
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, 2167 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 207, 8/09/2008
SMBIOS Version 2.5

And I think this may be the motherboard: NVIDIA MCP79MVL ...?

Cheers

Revision history for this message
ianhoolihan (my-e-moose) said : 		#7

Hi all,

I tried loading with the option "nomodest" and it worked! There are a few little issues here and there, but at least it is installed, and I'm actually posting off Ubuntu now!

No more Vista!!!

Cheers