Cannot play .3GP files

Asked by Raghu

Binary package hint: totem

While playing 3gp files, the following error message is displayed"The playback of this movie requires a Adaptive Multi Rate (AMR) decoder plugin which is not installed.".....

help me

ProblemType: Bug
Architecture: i386
Date: Thu Jul 17 22:52:37 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/totem-gstreamer
Package: totem-gstreamer 2.22.1-0ubuntu2
PackageArchitecture: i386
SourcePackage: totem
Uname: Linux 2.6.24-19-generic i686

Question information

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Ubuntu totem Edit question
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This question was originally filed as bug #249544.

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Raghu (raghupondy) said :
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Pedro Villavicencio (pedro) said :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at if you are uncertain if they are bugs. For help on reporting bugs, see

Revision history for this message
Bhavani Shankar (bhavi) said :

These links might help you out:

You can find instructions on supporting non-free media formats here:


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Harvey Muller (hlmuller) said :


I am checking to see if the information previously provided resolved your question. If so, please return to Launchpad and mark the question Solved.



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Jack Wasey (jackwasey) said :

There is an AMR decoder in medibuntu, but totem fails to use it. Mplayer and others play these files fine with this codec installed. This is fairly typical behaviour for totem.

The 50 step ffmpeg recompilation in the third link is not helpful for 99.9% of users.

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