unable to start updates

Asked by Kane

Hello, I'm a new user of UBUNTU. but after installing, I have been unable to axcess the update file. upon startup I get a notification that there is updates to install. I can click on update or show me updates, and it will prompt me for my password and then nothing happens. I am unable to get prefferences to come up. Now there are other issues that I think that the update may solve. But nomatter if I try to use the Icon or get to it through Administration, nothing happens. What can I do?

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Manu Cornet (lmanul) said :

Can you try the following ?

1. Open Applications->Accessories->Terminal
2. Type :

sudo apt-get update

and press enter. Enter your password and press enter.

3. Type :

sudo apt-get upgrade

and press enter (you shoudln't need to retype your password).

What's the result ?

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Kane (ramv10) said :

password not working, i need to mount drive and hope i can fix admin file, maybe, it's new install, i do have some intructions.
going to cross fingers

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Antônio Ayres (LedStyle) (ledstyle) said :

The password is you USER password. Use the 1st user created on system to do this updates.

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Rajib Biswas (rajibda2000) said :

My problem is the same as Kane's. My system hangs whenever I try to install updates in the graphical mode. Yes, I can update the packages in the command mode. But why can't I do it in the graphical mode? Surely, It would have much more convenient?

Can you help with this problem?

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