error playing dvd

Asked by j de lima

could not read dvd

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: totem 2.32.0-0ubuntu10
ProcVersionSignature: Ubuntu 2.6.38-13.56-generic
Uname: Linux 2.6.38-13-generic x86_64
Architecture: amd64
Date: Fri Mar 9 23:45:44 2012
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/totem
InstallationMedia: Ubuntu-Studio 11.04 "Natty Narwhal" - Release amd64 (20110426.1)
SourcePackage: totem
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

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This question was originally filed as bug #951208.

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Marcel Stimberg (marcelstimberg) said :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at if you are uncertain if they are bugs. You can also find a valid support at or posting your question in the support forum of your local Ubuntu's community. For help on reporting bugs, see

Ubuntu Bug Squad volunteer triager

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Marcel Stimberg (marcelstimberg) said :

Please see the officical Ubuntu documentation about playing DVDs:
As the error message states, the most likely reason for your problem is that the DVD is encrypted:

There's some more info in the documentation contributed by the community:

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Provide an answer of your own, or ask j de lima for more information if necessary.

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