Ubuntu
totem package

error playing dvd

Asked by j de lima

could not read dvd

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: totem 2.32.0-0ubuntu10
ProcVersionSignature: Ubuntu 2.6.38-13.56-generic 2.6.38.8
Uname: Linux 2.6.38-13-generic x86_64
Architecture: amd64
Date: Fri Mar 9 23:45:44 2012
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/totem
InstallationMedia: Ubuntu-Studio 11.04 "Natty Narwhal" - Release amd64 (20110426.1)
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: totem
UpgradeStatus: No upgrade log present (probably fresh install)

Question information

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Ubuntu totem Edit question
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This question was originally filed as bug #951208.

Revision history for this message
Marcel Stimberg (marcelstimberg) said : 		#1

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. You can also find a valid support at http://askubuntu.com or posting your question in the support forum of your local Ubuntu's community. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

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Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Marcel Stimberg (marcelstimberg) said : 		#2

Please see the officical Ubuntu documentation about playing DVDs:
https://help.ubuntu.com/11.04/ubuntu-help/video-dvd.html
As the error message states, the most likely reason for your problem is that the DVD is encrypted:
https://help.ubuntu.com/11.04/ubuntu-help/video-dvd-restricted.html

There's some more info in the documentation contributed by the community:
https://help.ubuntu.com/community/RestrictedFormats/PlayingDVDs

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